Out of town visiting my sister...we both had excellent service....our nails were gorgeous.. Thank you #nailsbyyatti ...girl you did a beautiful design on my ring finger..love love !! read more

Sarita Spa - #nailsbyyatti...girl you did a gorgeous job on my nails, absolutely love the design !! Will be back - Hair Salons Near Me - Kissimmee, Florida

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Pro's Beautiful salon Very friendly staff I got gel build up nails I think that's what they're called anyways they are supposed to last awhile and be way better than acrylics and it's only been 5 days and they are already breaking. I am very disappointed for the $45 I spent for a full set it was no where near worth it. read more

Sarita Spa - Hair Salons Near Me - Kissimmee, Florida

Way to loud for a place where you are suppose to relax! Inappropriate music as well. Also for such a beautiful place the staff should be wearing some kind of dress code or a spa like uniform. To many downsides! And please keep your children home! This place may be good enough for the older folks but not for the younger folks! read more

Gorgeous place, my pedicure was not up to my standards. My appointment was at 430 and I had to wait about 20 mins to be seen. I don't think I go back. read more

I had two appointments on Wednesday 4/26 for 10 Got there T 10 and store was closed also waiting with appointed were 3 other people for the same time . Besides waiting a person who works next door let us know that the owner never gets in time sometimes even as late as 2 hours . I went out our way I live in Orlando . The ad was too good to be true . Lesson learned read more

This nail salon/spa has been open for two months- long enough to work out some of the kinks in my opinion. Unfortunately, my visit for a manicure pedicure was lack luster. I really was hoping for a better experience as this location is near my parent's home and I like to have a good place to get hair,nails etc done when I visit. These were my complaints: 1. Salon staff smoking IN FRONT of the salon- a no no for any business as far as I'm concerned, but especially for beauty, health, wellness industry. 2. Front desk began to play profanity laced music. It did not create a relaxing atmosphere. My nail tech had to tell them to turn it off. I'm offended that management would think that I would want to listen to that. I was the only customer in the salon. 3. They don't have a drying station or use fans. My finger nails were dry when I left the salon only because they were drying while I got a pedicure. They must want to be bothered by customers returning for smudges and repairs. 4. The man checking out guests was not pleasant. He did not ask me how my service was. His overall demeanor was flat and uninterested. Again, a no no for a business that focuses on how people look and feel. My nail tech Melanie was pleasant and attentive. She didn't apply much pressure during massage portion of manicure or pedicure but her work was solid. read more

Great place for some ME time & to get beautified. Great location, beautiful decor fun, friendly and professional staff. Ok people. so yesterday I went in for a gel manicure ... later THAT evening I encounter an issue with my mani . I was able to contact my tech that same night AFTER 10PM!!! She assured me everything is fine and she would take care of the issue the VERY next day, which she did and my mani was saved!!! That ladies and gentlemen deserves a round of a applause read more

This place full of scams. I purchased a gift card for my mother and myself...went I went to redeem two massages..they tell me that their therapist is not there and also that they can only do one service at a time. They only have one nail tech and only one massage therapist. The owner is fraud also. She argued that her therapist on call. And then when I want my money back she called this guy to argue with her and yell at us. They both are rude and take money for services they don't have. This place is disaster and have no business skills. I had no choice but forced to use my gift card on services I didn't want. The nail tech did our nails and she too complained how bad the place is and that they don't pay their employees and they give fake checks. I will report them to business bureau!!!! I will give this place a zero!!@@!! read more

Fantastic staff and service! They make you feel welcome and the accommodations are so comfy and elegant.

Terrible experience and the polish barely lasted 3 days on my toes. The owner does not have licensed techs working for her and they are very inexperienced. I could do a better job myself. The decor is a distasteful eye sore. read more

They were very friendly and welcoming here, but they quality of work sucked. From uneven nails, to terrible French nails. It was extremely pricey for the quality of work. I felt like I was paying for the scenery more than the work done. read more

Pros: Beautiful spa and great customer service. Cons: The nail tech cut me four times while doing my nails. Other than that I had an awesome experience and I will definitely be returning for other services. read more

Long overdue. I will only be giving this place two stars. While that still seems a lot, the decor is nice.. But it wasn't very nice to be sitting in the pedicure chair with my feet soaking in water for an hour and some minutes before the person there got to touch what color nail polish I wanted. I went in with a family member. and there was only one person working there. Long story short, I ended up paying around $120 for some nails that didn't even last 2 days before two started falling off. By day 4, my nails looked horrendous. The woman doing my nails did not even use any of the tools practically all nails salons use. How do you do a set of acrylics with no buffer machine and JUST a nail file and some scissors??? And none of that clear acrylic powder you're supposed to apply on top of the nail. My relative's nails didn't last either. My pedicure looked like an 8 year old did it. I don't even remember getting a top coat. Also, this person wasn't taking debit at the moment because they had no debit card machine at that time. So I had to go to an ATM to pull out cash which charged me a fee but of course that wasn't my problem why the debit card machine didn't exist, so they took off 10 I believe. I just wanted to get the night over with. Pay and be done. The salon closed at 7 or 8pm, and we were there until after 10pm. We were there at the salon for 4 hours. If this person knew they could not do a pedicure, SNS nails, and an acrylic manicure, they shouldn't have done it. It was not worth the price at all. It was such a drag. And the results didn't last. I did not want to be rude. I did not want to be that confrontational person. When I went home, my mom laughed at my pedicure. Two of my nails broke the next day just from picking up a towel. Took a total of 4 days for practically all my nails to fall off. I went back and told the owner this isn't right and I'm not happy with it but she said that nothing can be done. Now, my mother called and complained so thanks to mother, the owner offered a $40 coupon for my busted nails. At least they offered something, but still, why in God's name would I want my nails redone here or any other service? My experience, results, the money I paid.. it just wasn't fair. read more

Sarita Spa - Horrendous results 4 days after service - Hair Salons Near Me - Kissimmee, Florida

I dropped in without an appointment and got a great peficure! Lovely staff and beautifully furnished. I will definitely be back!!!!

Today I walked in for a gel mani and a pedicure. I was not greeted at the door at all. In fact the woman at the front walked away from me after looking straight at me. Another girl walked up confused and asked what I needed. I told her a gel mani and a pedi if possible. If not I'd settle just for the mani. She then says "that woman doesn't speak English that's why she didn't greet you". I guess I'm confused why it was assumed I didn't speak Spanish or that the woman attempt to communicate to me to wait so she could get someone. I then am told to pick a nail polish from the wall and then head back to the nail station. I'm not offered water and even spoken to. The two other employees just stare at me. They don't smile or say hi. I was very uncomfortable. I got up and told the girl I was leaving because I felt uncomfortable and that it didn't seem friendly here. She didn't even interject or apologize. The environment at this establishment is uncomfortable and very unfriendly. While sitting there I also looked around, and it was not very clean. I'm so disappointed in this place considering it is so close to me. I was hoping for a good experience. read more

Came here because it was close to my house. Set an appointment up and even showed them how I wanted my nails done. A little over 2 hours later of going back and forth with the acrylic and filing it looks nothing like what I wanted. Even that I had to sit there myself filing the sides and top to make it smaller of shape and straight on top. The issue is the fake nail that was glued on to my real nail before the acrylic, that nail itself was bigger then my actual nail so plus the acrylic it was really thick and wide. I asked for a square and was told that they weren't good at doing square because it is not often requested. Honestly I could've gone somewhere further, charged less, and half the time but I was thinking I never been here before so why not. I'm so disappointed. Also was told it was $65 then was charged $75 so I gave $80. So for $80, I didn't get what I want and my time was wasted. Don't think I'll be coming back. BUT I do wanna say one thing the owner Sarah was a very nice lady. read more

A week ago I had a mani/pedi at this salon. I was placed with a technician who told me it was her very 1st day. As she continued with my pedi her inexperience became abundantly clear. The owner apologized & gave me a voucher to return, promising that she would personally do my mani/pedi. I returned today and to my amazement, the owner ignored me and passed me over to another new girl who tried her best, but also lacked experience. When I reminded the owner of her promise, she apologized, went outside to confer with other staff and came back inside, continuing to renege on her promise and taking a walk-in customer instead. I am appalled at the lack of customer service and poor training of the staff. BEWARE OF THIS SALON! read more

I would not recommend this place to anyone. We called and asked if they were busy, they were not. We showed up (3 of us) to get a fill, gel fill and pedi. They did not have enough staff working and said we would have a short wait. After being there an hour and 45 minutes, (arrived around 12:00pm and left around 1:45pm) the one fill was completed. Another girl removed old gel from the other individual. One was also left to soak the whole time for a pedi. Needlessly to say, pedi was never done, and gel manicure was not done. Who would want to wait another 45 minutes at that point for services to be done. No one was going to wait even more time. We were told the owner would be there in 20 minutes, shortly after we arrived. After waiting for an hour and 45 minutes we decided to not get the gel manicure or the pedi. As we were leaving, the owner had just shown up. With no apology and no care in the world about no staff and horrible wait time, she just looked at us. She is no kind of business owner, and has the I don't care attitude. Obviously she wasn't going out of her way to make things right or even offer a simple apology. We will NEVER go back. It is not worth the time, wait or money. Save yourself the aggravation and time of going here. So not worth it. If this is how this business runs, they will be out of business. This place did not even deserve to even get one star at all. read more

The place was beautiful, but the service was less than exceptional. My daughter and I waited for several minutes, without being spoken to. When we were finally seated, we sat with our feet in water for more than ten minutes without being told when someone would be coming to service us. I eventually took my feet out of the water because they had been sitting in cold water for more than five minutes. When someone finally came to help us, the lady painted my daughter's toes terribly. I had to ask for them to be redone because she had nail polish all over her FEET. She told me it looked badly because it was the wrong kind of polish. Why wasn't that communicated to me before? A very nice nail technician did fix my daughter's toes and did a wonderful job on mine. I only wish the service matched the decor because the place is so close to my house. I will not be returning. read more

I don't typically do reviews whether good/bad, but I was very very disappointed with the service to get a full set. I initially went for a pedicure which wasn't so bad but I wish I just stick to getting just a pedicure, This is by far the most I have spent on a full set $45 and it was horribly done. First of all it took several hours to do this darn "SNS" nail which the tech recommended and obviously did not know what she was doing. The nails were too thick and unevenly shaped/done. I tried to let the young tech which I found to be very pleasant and customer friendly, I tried to let her redeem herself which added to the almost 4 hours of being there as I think she was a beginner but is a beginner but all her efforts failed. I got my nails done on Saturday and by the Tuesday one of the nails completely came off, by the end of my anniversary trip which was for only a week... 4 nails were missing. This nail spa is beautiful but they don't know anything about beautiful nails. Sarita even looked at my nails and I am sure she saw they were pretty crappy but acted as if it was professionally done. Need a lot more training and guides on customer satisfaction experience before you have a "Nail Spa". read more