Tow truck driver damaged vehicle body panels loading it onto wrecker. Owner denied this and acted…read morelike it was not damaged. Then was over charged ($738 for ball joint.)

My girlfriend and I had maybe what could be considered the worst two weeks of my life. After a…read moreserious accident that destroyed my car my GF and were persistent to make it to OK for a trip. However, her Chevy Equinox had other plans and broke down right near Durant OK, every local said to take it to Mike A Plus. Mike kindly helped us identify the issue and also provided quick service to ensure we were safe enough to continue traveling. He explained the issues and told us what to avoid at dealerships and other sites so we don't get haggled. Mike you and your team went ABOVE and beyond and we can't thank you enough. PS: if you meet Lily or Roxie outside the shop make sure to give them extra belly rubs

Any time I've ever had car issues this place promptly fixed them. The owners are extremely friendly…read moreand will give you a fair price.

This auto repair shop is the authorized vendor for Car-Mart of Durant. When you buy a car from…read moreCar-Mart, it will be brought to this shop for any necessary repairs. They impose a $110 fee for vehicle diagnostics, which you have to pay on top of your deductible, merely to determine if the repair will be covered. As a first responder, I fully grasp the real-world implications of this. They are assured of making $110 from every Car-Mart customer who needs a diagnosis. I cannot recommend their shop or purchasing a vehicle from Car-Mart of Durant.

Brought my car to them Then they said fixed it. I got a mile down the road and it won't start …read more They sent a tow truck charging me 135.00 after a week they said it was fixed and I got another 2 miles down the street and it die And they called me a tow truck which cost me 145.00 then they said thing happened I got another 6 miles down the street it die again oh yes a tow truck I paid 150.00 total paying 2700.00 for nothing could not fix it Don't go here Don't be fooled

Refused to change an intake gasket because he didn't know how to plug in a wiring harness to start…read morethe car even after instructed over the phone. One plug. And then complained about the mechanics over the car when he saw it and he's not a body shop mechanic. 0 mechanical issues outside of the intake to change for what the service being paid for is. Got quoted by another shop for the same job $200 less and no headache. FRANKIE'S GARAGE, LLC did the job just fine. Literally just changing a gasket. This is called basic maintenance.

I find there work is top notch even though it takes time to have it done…read more I also found some work costs more than my dealer and other jobs cost less. They offer a multi service inspection for every one trying to create a larger ticket which is fine but I suggest getting other quotes and pricing on larger jobs above a filter change. Otherwise they are very professional and kind people.

Went in for service to our car. We had this service done there before ($110). I called prior to…read morebringing it in. Was told the cost would be $5-7 or so higher. Came in for the service. Was then quoted $165 for the service. I explained that I had called and was told the cost would basically be $120ish. Was told it was $165. They seemed unconcerned with what I had said. We reluctantly had the service done. After the work was done. A tech came in letting us know our rear shocks were leaking. And that they could replace them for $475. We left and I was steaming. We drove to another reputable business to check on the rear shocks. Plus asking for just a comparable price for the service we just had done. They showed me on the computer different stages of shock failure for our car. Ours were no where near needing to be replaced. Then when I asked about a comparable cost for services provided us. Their cost was around 55% of the cost I had paid. Later in the day A&O sent me an email asking me to rate them. SERIOULY?

Outstanding service on some major body work I needed done after an accident. The vehicle paint is…read moreextremely hard to match and blend correctly, but it was done perfectly. I was very impressed and pleased with the end result. I have used this company in the past for towing purposes and was always satisfied with their work in that regard, also. I highly recommend this business.

Reliable and HONEST. Old fashioned guarantee. You can trust this family business to do right by…read moreyou ever time

Excellent service great people. Even though we could not do a deal Saturday we enjoyed the home…read moretown service. Great people, honest and just a pleasure to buy a car. Would highly reccomend.

Would not recommend! I worked with Ken for three days and said I will be back on Friday to get it…read more Then Friday morning the called and sold the truck from underneath me. No call saying someone else was looking at it. Bad way to do business. Hope nobody else gets their hopes shot out from under them like we did.

We highly recommend Becky at Blake Utter. We just purchased our second vehicle from her, and it was…read moreseamless! She goes above and beyond to find exactly what you want and to get you the best deal. She is honest, and doesn't play these silly games just to try to get you in the door and then change everything on you. Go see Becky!!!

First time here, thought I would bring my vehicle here for maintenance…read more Positives: kids area small but clean Car was washed Tall counter area with outlets for getting work done. Negatives: Coffee bar is Uber unwelcoming and the coffee was old and burnt. 100's of old magazines Oil change and wash took 2 hours and I was the only one there. Lady sitting at counter unwelcoming and on cell phone. TV not on No decorations for holidays, or music or festive So, without sounding spoiled, you don't have to have a bougie coffee bar or a big screen television. You don't have to have fall decorations.But you should be welcoming and maybe have a welcoming atmosphere. Car sales here may not be a problem, but knowing a dealership will try to make you comfortable while you have no choice but to wait on service, means the world. Maybe what I am sensing is a lack of pride in this workplace.

Took my brand new Chevy to Denison and what a nightmare. A friend recommended this dealership and…read moream so very happy. It's small and you feel like your business matters. They don't overbook so a simple oil change is done in no time They had to order a part and will return in 3-5 days.