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Sargent Ranch Lodge

5.0 (1 review)
Open • Open 24 hours

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3 years ago

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Ramkota Hotel - Pierre - Wall was stained

Ramkota Hotel - Pierre

(20 reviews)

The Ramkota Hotel was the only hotel that took dogs in Pierre when we got to town. We were put on…read morethe second floor without the help of an elevator. My biggest problem was with the pillows, which is why I often travel with my own pillow. The pillows were so large!!! The hotel was seemingly under some construction. I can overlook construction.

I would not recommend staying at the Ramkota Hotel in Pierre…read more Today, June 29, 2026, I accompanied my brother while he was checking into his room. While standing in the lobby, I witnessed the front desk manager, Elizabeth, raise her voice at another employee over what appeared to be some type of counting error. Regardless of the reason, it was uncomfortable and unprofessional to witness, especially in front of guests. This wasn't our first negative experience involving Elizabeth. During previous stays, my brother--who has minor mental disabilities--asked where the on-site gym was located and also had a question about his bill. Instead of receiving helpful customer service, he felt dismissed. He has unfortunately become accustomed to people overlooking or talking down to him, but the way he was treated by Elizabeth stood out for the wrong reasons. While I was there today, I also overheard another employee, Sara, say that she felt intimidated by Elizabeth's conduct. Hearing that only reinforced my impression that this may be an ongoing issue rather than an isolated incident. Is Elizabeth the General Manager? If so, that's concerning. If not, I hope ownership is made aware of how guests and employees are being treated. Because of these experiences, my brother will be choosing a different hotel for future visits to Pierre.

Baymont by Wyndham Pierre

Baymont by Wyndham Pierre

(15 reviews)

$

This has become my go-to hotel for my weekly stays in Pierre. The rooms are clean enough and…read morecomfortable, and there is at least one staff member I am always glad to see. Unfortunately, however, during my most recent stay, May 18-19, I forgot a black, leather skinny belt in one of the bureau drawers of the room I was checked into. By the time I realized I had forgotten my belt, it was gone, with at least two hotel employees, one of them apparently being the manager, informing me that housekeeping staff members always thoroughly check rooms for items left behind by guests but had not found my belt, alluding that the guest or guests who had stayed in the room after I checked out might have stolen my belt. But, if the hotel's claim that housekeeping employees consistently search rooms for items left behind by guests, then it would undeniably stand to reason that a housekeeping employee stole my belt. So, I will no longer be recommending this property to anyone. Leave nothing behind, especially anything of great value, when checking out of this hotel.

Go somewhere else. Hotel was not clean with mud in the hallways, Ice machine and snack machine…read moredid not work, traction strips on the bottom of the bathtub was peeling. Breakfast was marginal-after checking out the options went across the street to McDonalds. Front desk personnel were indifferent and not knowledgeable about the area. Would not stay here again.

Sargent Ranch Lodge - hotels - Updated July 2026

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