I rent the second floor of an old house in the Lower West Side area of Buffalo. The stairs to the…read moreattic are in my closet. A few years ago, the owners had the roof replaced. A whole new roof. The roof had been cedar shake, with two or three layers of asphalt shingles. None of us, the owners nor I, had had any experience with a roof replacement. Repair, yes. Re-shingling, yes. In a nutshell, the attic was completely unusable after the old roof was taken off and a new roof put on. Soot and debris were so thick, there was no way to even go up the stairs. So it was left in limbo...maybe eight years. Over the past couple of years I had called a few cleaning outfits. No one wanted to touch it after I explained the situation. Until ServPro. So I gave their info to the landlord. ServPro are the bomb. Their slogan: Like it Never Happened. True. Dave and his crew of two started on Monday morning. Wednesday afternoon Dave returned to collect the last piece of equipment, an industrial strength fan with filter, which had been left to continue running overnight for completely cleaning the air up there. All of the ServPro employees were completely professional -- courteous and considerate at all times. I really don't think they'd seen anything quite this bad...well, maybe cleaning up after a fire or a flood would be worse, but an attic...and in June with outside temps in the 80s? And they had to wear full body coveralls over their clothes. Yikes. But no complaints. They took it all in stride and did an awesome job. Thank you, ServPro!

If you ever have an insurance claim and your insurance company asks if you have a preferred company…read moreto take care of the water mitigation....make sure you specifically ask for SERVE PRO - BUFFALO/TONAWANDA. They are the best in WNY!

they are professional reliable willing to do a variety of cleaning chores and very pleasant.They…read moreknow how to clean and are very honest.They will go out of their way to help.I recommand them marietta Kalman

From the owner: we clean floor in hands and knees wipe down all moldings…read moreand floor boards . we do extras upon request

The cleaning crews are always friendly and they do a wonderful job! When they are finished…read moreeverything shines, especially our hardwood floors. Scheduling and all communication has gone smoothly. We have had a positive experience with this company.

They have the most nastiness cleaners, they are beyond rude I have no idea how they get business…read morewith the cleaners they have. The owner really needs to pay attention to who she allows to hire people. The manager I believe is tall with glasses is BEYOND rude. Think twice before picking them

Update: Tammy contacted me personally and we had a frank and productive conversation. The take-away…read morefrom the conversation is that Tammy is dedicated to her business and willing to accept criticism and make things right. I believe that the person that represented the face of the business that day will not be the reflection of how Tammy runs her business in the future. Thank you for taking the time to discuss this with me personally. I appreciated your professionalism. I hope going forward your employees reflect the dedication you have shown.

Go elsewhere. Paid $600.00 for 4 hours of their advertised hoard clean up. Good thing for them that…read morethey charge by the hour and not by the results because the results were negligible. Have since hired other company with excellent results for $200 for 8 hours. I did contact the company and their only offer was 'Hire us again for $600 and we'll knock off $75.' They also said that someone brought garbage bags back in and dumped them. The tenant denied this allegation. This tenant deserves to receive part of his $600 back. He is older and has little money. This is appalling.

I subcontracted with Top-of-the-Line Cleaning, and the experience was hands-down one of the most…read moreunprofessional jobs I've ever taken. Marcus promised a certain number of hours and failed to follow through--no warning, no update, no accountability. My team and I planned our schedules around the hours he committed to. Instead of communicating when he realized he didn't need us, he waited until the exact moment I showed up at the job site to tell me I was no longer needed. That level of disregard for someone else's time and planning is unacceptable. To make matters worse, his crew's work ethic was terrible. His employees did a half-assed job and left most of the real work to my team. On top of that, one of his workers was openly smoking what appeared to be PCP/K2 right on the job site--in full view of others, including the project manager. That is not only unprofessional, it's unsafe. Between the lack of communication, broken promises, wasted time, and completely inappropriate on-site behavior, I would never recommend subcontracting with this company or trusting them on a professional project. Save yourself the stress and find a company that actually respects people and runs a legitimate operation.

Extremely disappointing experience, communication was very poor from start to finish, would not use…read moreagain

I had Buffalo Cleaning Pro come to clean my relatives house. It was done so well, and the cleaning…read morejob was excellent! They did a deep cleaning: and it looked like a new house after the cleaning person finished;! I was very grateful and happy with the work

This company should have a six star rating. It is wonderful. The cleaner that I've had come here…read morehas been absolutely great and done a wonderful job and she is a very nice person and very professional. She has done two deep cleaning for me in my apartment and a friends apartment and it's great, I want to thank Buffalo cleaning and you are very appreciated

I had an apartment that was truly filthy, with grease and grime all over the kitchen, mold in…read morefridges, cat mess, drawing and marks on the walls, and a grimy tub. Cindy did an excellent job, working very hard, and wound up making the place shine, good enough that it only needs modest work to be rented again. I had nearly written off the stove and fridge because they were so covered in thick grease and grime, but she got both of them looking like fresh (used) appliances, and saved having to replace them. If she can handle this cleaning job, she can handle pretty much anything. Professional communication as well, and a fair price.

From the owner: I started my business on my own , my business is unique as the quality and enthusiasm that I have…read morenoticed plays a big role in my customer's cleaning experience. Can and will always guarantee 100% satisfaction.

Thank you. Quality commercial cleaning service provider. Local WNY ownership helps. Recommend.read more

From the owner: Welcome to ServiceMaster Clean Buffalo, where your space's cleanliness is our top priority! Our…read moreYelp community has spoken, and the verdict is clear – we deliver unparalleled cleaning services that leave every nook and corner spotless. 🏆 We pride ourselves on our: 🔹 Customized Cleaning Solutions: Every business is unique, and so are your cleaning needs. We tailor our services to fit your specific requirements, ensuring a spotless environment that meets and exceeds industry standards. 🔹 Trained Cleaning Professionals: Our team is not just skilled; they're masters of the trade. Each member is trained in the latest cleaning protocols and equipped with the best tools to handle all cleaning challenges. 🔹 Commitment to Excellence: Quality is the cornerstone of our work. We're not satisfied until you are, and we guarantee a thorough clean that shines through our attention to detail. ServiceMaster Clean Buffalo is more than just a cleaning company; we're your partners in maintaining a pristine and professional space. 🌐 Visit our Yelp page to see why businesses trust us for their cleaning needs, view our before and after photos, and read testimonials from our satisfied clients. 📞 Ready for a cleaning transformation? Contact us through Yelp for a free quote and let's make your space sparkle! #ServiceMasterCleanBuffalo #BuffaloCleaning

Rae was great! Awesome job cleaning my entire house and super friendly! Would definitely recommend .read more

I asked for vacuuming, dusting and cleaning of bathroom and kitchen. She cleaned the bathroom floor…read moreand the kitchen counters and charged $80. I am elderly and paid her in advance. She did nothing else. I would avoid her services.