First appointment today and I'm already super impressed!…read more Dr. Roman explained two routes of treatment for my acne concerns and performed some extractions while I was there. I felt like she made my concerns understood, relatable, and solveable. I left with a written out skincare routine and new medicated products to try! Can't wait to see how my skin does over the next few weeks!

I was an established patient at Modern Dermatology for several years before moving out of the area…read more After returning, I understood that I would be considered a new patient again and accepted the long wait time. I scheduled an appointment nearly 10 months out. Unfortunately, due to a travel conflict, I needed to reschedule. When I called, I was told the next available appointment was another 9 months away. That kind of delay makes it very difficult to maintain continuity of care, especially as a returning patient. I understand demand is high, but the lack of flexibility or reasonable rescheduling options was disappointing.

They have very friendly and professional staff but terrible technology for communication and…read morescheduling. Canceling or rescheduling is a very time consuming hassle and does not work most of the time and they also charge very high penalties and have hidden fees upon cancelation.

I have been seeing Dr. Zook for at least 10 years and I highly recommend seeing her for any skin…read moreissues. She is a great doctor, kind and approachable. And her staff; Francisco, Angel and Geneca; are friendly and helpful as well. She now has offices in both University Village and downtown Seattle.

Always professional and friendly staff. I was in and out exactly as it was promised for a brief…read moreprocedure.

You will have difficulty finding the right office in this cheapo maze, a sign not to. The phone…read morestaff is creepy, the DAC is careless and smug and this PRIVATE EQUITY is out only for $ at your expense. I had a biopsy and after finding out I have a large cancer on my lower back I cancelled the necessary surgery there to go to Virginia Mason on Monday, knowing time is important, still w no schedule and expecting a delay. That's how much I HATE THIS COMPANY. There's much I won't mention. Too much. If you have a real medical condition go to a REAL Doctor. This ain't the joint.

I can't say enough good things about Dr. Greene and his team. He is truly one of the most…read moreclient-focused and compassionate medical professionals I've ever worked with. From the very first appointment, it was clear how much he genuinely cares about his patients--not just clinically, but personally too. I've struggled with rosacea for years, and he is the first practitioner who has addressed it so thoroughly, thoughtfully, and with such care. I'm so grateful. I've had three Excel V laser treatments with Dr. Greene, and each one has been such a positive experience. He goes above and beyond to ensure comfort--offering small but meaningful touches like stress balls to squeeze, talking through every step, and having his assistant use a cold roller throughout. These details made such a difference in helping me feel calm and cared for. I've never felt so at ease during a medical treatment. Dr. Greene also takes the time to really explain things--he has a screen mounted on the wall that shows helpful graphics about skin and treatments, and he walks you through it in a way that's clear, respectful, and empowering. He even followed up with a personal phone call when I had questions. His staff is just as wonderful--kind, responsive, and knowledgeable. I've never felt pressured to buy anything or pursue services I don't need. The whole environment is one of respect, support, and true partnership in care. If you're looking for someone who combines deep expertise with genuine empathy, I can't recommend Dr. Greene enough.

He's an absolute scumbag of a human being. Stay away from Steven Greene at all cost. He ruined my…read moreface two months ago from sticking a small blade in my face and waving it around. I trusted that this clown knew what he was doing but clearly he didn't. When I followed up with him twice with obvious negative changes all I was left with was more promotional material to try and get me to pay for other treatments and then on the second follow up the clown says "I don't know what's causing this" and "I can't help you."

Going in, I was concerned about getting a good cosmetic result. Happy to say I was very pleased…read morewith the Mohs surgery performed by Dr. Rogers, as well as the care and hand-holding of her nursing staff. The scar healed much better than I expected and the Modern Dermatology team kept me well informed throughout the entire process. Fees charged were reasonable.

Dr. Rogers saw me after her husband caused the worst vascular occlusion scar on record in the…read moreentire world (literally). She lied to me about the severity of this injury and ability to fix it, then applied lasers to a very painful, sensitive wound, and appeared impatient and annoyed with me that I couldn't stop crying through the horrific procedure. I am disfigured for life because of the treatment of Matt Ashbach and Heather Rogers. My story has been in the news all over the world and I will keep doing all in my power to spread awareness and prevent doctors like them from hurting other people.

Since youth I have been struggling with acne and a greasy, yet dry face. I had seen the Iderm Deep…read moreIonizing Facial Treatment before online and decided to give it a try at Dermaspace. Making the appointment through Vagaro was easy, walked me through a thorough intake form, and allowed me to choose my esthetician. I went with Allegra who was a darling from the minute I stepped into Dermaspace. Any worries or fears quickly drifted off given the dim lighting, chill music and zen ambiance. Allegra had a sweet personality, explained the entire process from start to finish, was knowledgeable about anything related to skincare and health, and most importantly, gentle. The facial was around an hour and fifteen minutes, including a discussion of my skin concerns, allergies, goals, etc. It consisted of roughly four total steps: 1) Gentle facial cleansing and exfoliation 2) Moisturization and detoxification using yucca soaked cloth within a volcanic heated cone 3) Deep cleaning of my entire face, clearing out any and all clogged pores 4) Ionization facial wrap of nourishing cotton with a leather mask connected to low voltage electrical current in order to ionize the solution. Afterwards, my face felt completely refreshed and as if years were taken off. There is a reason it has won the best facial in Seattle/PNW for many years--the treatment is truly results driven and very effective. I plan to be back soon.

I can't say enough about how amazing this facial is and the business as a whole. The space is…read morerelaxing, smells amazing and is super inviting. The staff is super friendly and knowledgeable. I've been seeing Jody Leon, the owner, for 10 years. I've also had facials with Trevor who is also fantastic. Everyone is welcome and no one is made to feel out of place. I can't recommend this place enough. The other big plus, is you walk out looking amazing with a glow. You can go from your facial to the rest of your day without looking like you just had a facial. I can't wait for my next appointment.

There are many reasons why I have been Dr.Chiu's patient for many years. One of them is her…read moreconsistent effort to keep up with the industry's offerings, laser technology, various fillers and other products. My skin is obviously changing and it requires an extra touch with each passing decade. Diane Chiu always delivers the best personalized care for every age group, every skin type and every individual client of hers.

I previously left a poor review last year because nearly every visit resulted in waiting at least…read more15 minutes past my scheduled appointment time. The manager replied at the time, acknowledging the issue and saying they were "fine-tuning appointment durations" and making adjustments. Wanting to give them the benefit of the doubt, I decided to try again this year. To be clear, the front desk staff and nurses have always been friendly and professional--no complaints there. During this most recent visit, they explained their internet was down, so I tried to be understanding. My appointment was at 11:50, but I wasn't called back until about 20 minutes later. After a brief conversation with the nurse, I changed into my gown and then waited another 15 minutes before the doctor (Andrea Jones) came in. She didn't apologize for the delay--just said, "Hi, thanks for your patience, welcome back." After waiting roughly 40 minutes past my appointment time, I expected a bit more acknowledgment, but I let it go. This was an annual skin exam. Dr. Jones asked about a mole on my cheek that had been bothering me last year, so I explained that I had it removed by another dermatologist a few months after my last appointment with her. I told her the area didn't completely smooth out after being shaved off, but that I wasn't eager to go through another cutting-and-healing process unless there was a less invasive option, like laser. She confirmed there wasn't, and said punching it out might be the best option. Somewhere in the conversation, things seemed to get lost in translation. I said I was tired of dealing with it, and she took that as me agreeing to another procedure. She then told me it would cost $750 since it was cosmetic. I was confused because I never said I wanted a procedure done. After we cleared that up, she responded: "Oh, then why are we even talking about this? We're just wasting our time talking about something you're not interested in treating." Like, I'm sorry--I'M wasting YOUR time?? Talk about RUDE. She had asked about my cheek, and I was simply answering her question. I never said I wasn't interested in improving it--only that I didn't want another surgical cut. That is not an appropriate way to speak to a patient. We continued with the skin exam. She mentioned my scalp looked irritated, so I explained the recent issues I'd had (acne flare-ups, scalp psoriasis, etc.). She listened, but showed no empathy for the stress or frustration I'd been dealing with. Her only response was, "Well, we can do a patch test," which felt more like another upsell than genuine care. Overall, she showed zero concern, and it felt like she was eager to end the appointment once she realized I wasn't planning to spend extra money on treatments or tests. Basically a 50 minute appointment for 5 minutes of the actual "Doctor's time". I gave this place a second chance after my poor experience last year, hoping things would improve. Unfortunately, today's visit confirmed the opposite. I will absolutely not be returning. Not now, not ever.

I had initial visit with Annie Dang about a couple months ago to address a concern and she helped…read moreme understand what the issue I have is and offered a solution. During the whole consultation, she was very nice and I could tell she was actively listening to my concerns which is so important! Every interaction with the staff has been so friendly and nice! They respond promptly to any texts or calls you send regarding information or any needs. I am very happy to have found this clinic and cannot wait to continue to be in their care!

Dr. Linnell is just awesome. She takes the time to really explain all options yet does not push…read moreanything. She has great aesthetic and can do just the right amount to get natural look, and never over does it. She also is the best I have gone to with injections without ever leaving bruises (and I bruise like a peach!). On top of that, she will find ways to get me in for appointments last minute in the small windows I have with work travel. Cannot recommend her enough!

The doctors and nurses and office staff are friendly and professional…read more Don't for get to wear sunscreen! Cheers!

This was my first, and last, visit to Westside Dermatology. I had taken my daughter to be seen here…read moreabout 10 years ago and had a good experience. My experience was not. Dr Ramsey Markus was dismissive, brusque, condescending and rushed. I had provided a list of my concerns at the time I booked my appointment, and was prepared to ask all my skin questions and concerns during the visit. Dr Markus dismissed several things I asked him about during exam, including something another doc had told me about a dermatofibroma. His general tone was condescending as if I, without a MD after my name, wouldn't know anything about skin conditions. During my skin check, Dr Markus identified a potential skin cancer and reluctantly performed a biopsy at the time of my visit, per my request - stating his schedule was busy. I understood this, as I booked my appointment in January for first available at the end of April. "Pertinent negatives" section of my visit notes inaccurately stated I had no previous history of skin cancer. I had disclosed when booking my appointment that I had a history of squamous cell skin cancer in 2014. Dr Markus did not specifically offer treatment options for skin tags or milia, as stated in his visit notes. When I asked him about the milia around my eyes, he told me, "some people make milia." Across the board, the visit notes in my file did not reflect what he actually counseled me on, indicating he used canned notes but did not actually verbalize them to me. When I asked about options to treat readiness on the face, Dr Markus gave me a flyer with cosmetic laser treatment options, upon which he circled the options he recommended. He told me there was a shampoo I could use to treat Tinea at home, but didn't provide the name of the product - I had to ask the front desk to get it from the medical assistant as I was checking out. I picked up a brochure on Tinea and Mohs from the treatment room; Dr Markus did not offer them. Appears this dermatologist is quick to offer treatment options that bring in money (cosmetic), but not as quick to share home treatment options or minor procedures (skin tag removal, milia extraction). Biopsy results I viewed in the patient portal were dated 4/29 (4/24 visit). Dr called me on 5/5 (4 business days later) with a positive result of basal cell cancer. He referred me to a Mohs surgery center for treatment. Dr Markus coached me on screening calls when I picked up on his second call. I will not be returning for any elective cosmetic procedures or further skin checks.