I was an established patient at Modern Dermatology for several years before moving out of the area…read more After returning, I understood that I would be considered a new patient again and accepted the long wait time. I scheduled an appointment nearly 10 months out. Unfortunately, due to a travel conflict, I needed to reschedule. When I called, I was told the next available appointment was another 9 months away. That kind of delay makes it very difficult to maintain continuity of care, especially as a returning patient. I understand demand is high, but the lack of flexibility or reasonable rescheduling options was disappointing.

Terrible "front desk" staff who contradict their messaging and fail to provide assistance. They…read morecannot answer the phone or pick up the phone to reach you. They prefer an exchange of vague emails instead. Takes more than one year to schedule an appointment! My physician recommended this practice, but I'll be letting them know how awful this place is and to avoid it. If you're an existing patient and need elective cosmetic care, not essential dermatological care, they have plenty of openings for you.

Great staff and results. Prompt on time, good care. Have been going there for over 10 years.read more

I have been seeing Dr. Zook for at least 10 years and I highly recommend seeing her for any skin…read moreissues. She is a great doctor, kind and approachable. And her staff; Francisco, Angel and Geneca; are friendly and helpful as well. She now has offices in both University Village and downtown Seattle.

Always professional and friendly staff. I was in and out exactly as it was promised for a brief…read moreprocedure.

I had a horrible experience at Frontier Dermatology Edmonds. On 3/17/26 had 3 areas frozen off my…read morearm. On 3/27/26 one area was showing signs of infection. I called the clinic and asked if I could come by to have some eyes on it. I was told I needed an appointment and the next available was 4/6/26. I then sent photos on MyChart to the dermatologist. Meanwhile I went to my PCP and it was definitely infected. He took a culture (tested positive) and started me on oral and topical antibiotics. He said it was a good thing I came in when I did. The next day I heard from Frontier because I had left a message and sent the photos. I was told on the phone that my wound was fine and to put Neosporin on it. I would not trust this clinic and would not go again. Anytime you mention an infection in a wound you should be seen right away by any doctor doing there job correctly.

I can't say enough good things about Dr. Greene and his team. He is truly one of the most…read moreclient-focused and compassionate medical professionals I've ever worked with. From the very first appointment, it was clear how much he genuinely cares about his patients--not just clinically, but personally too. I've struggled with rosacea for years, and he is the first practitioner who has addressed it so thoroughly, thoughtfully, and with such care. I'm so grateful. I've had three Excel V laser treatments with Dr. Greene, and each one has been such a positive experience. He goes above and beyond to ensure comfort--offering small but meaningful touches like stress balls to squeeze, talking through every step, and having his assistant use a cold roller throughout. These details made such a difference in helping me feel calm and cared for. I've never felt so at ease during a medical treatment. Dr. Greene also takes the time to really explain things--he has a screen mounted on the wall that shows helpful graphics about skin and treatments, and he walks you through it in a way that's clear, respectful, and empowering. He even followed up with a personal phone call when I had questions. His staff is just as wonderful--kind, responsive, and knowledgeable. I've never felt pressured to buy anything or pursue services I don't need. The whole environment is one of respect, support, and true partnership in care. If you're looking for someone who combines deep expertise with genuine empathy, I can't recommend Dr. Greene enough.

Do not go here! Look at past reviews! He abuses the trust we place in doctors to price gouge and…read morescam. $1200 for spider vein removal with no improvement, unexpected charges billed to insurance, condescending demeanor, etc.

Dr. Sung is wicked smart, kind, and incredibly helpful. She was thorough and took her time…read moreexplaining the treatments she recommended and the reasons behind each one. I felt heard, informed, and genuinely cared for. I'd go back in a heartbeat!

Dr. Sung and the staff at the Perq Dermatology are amazing. They were very kind and knowledgeable…read more I went in to get a few skin tags removed and had zero experience with this type of procedure. Dr. Sung'a calming effect throughout the whole procedure made me feel completely at ease. I am very grateful and happy with my experience and would 1000% recommend Dr. Sung for all your dermatology needs.

Going in, I was concerned about getting a good cosmetic result. Happy to say I was very pleased…read morewith the Mohs surgery performed by Dr. Rogers, as well as the care and hand-holding of her nursing staff. The scar healed much better than I expected and the Modern Dermatology team kept me well informed throughout the entire process. Fees charged were reasonable.

Dr. Rogers saw me after her husband caused the worst vascular occlusion scar on record in the…read moreentire world (literally). She lied to me about the severity of this injury and ability to fix it, then applied lasers to a very painful, sensitive wound, and appeared impatient and annoyed with me that I couldn't stop crying through the horrific procedure. I am disfigured for life because of the treatment of Matt Ashbach and Heather Rogers. My story has been in the news all over the world and I will keep doing all in my power to spread awareness and prevent doctors like them from hurting other people.

Since youth I have been struggling with acne and a greasy, yet dry face. I had seen the Iderm Deep…read moreIonizing Facial Treatment before online and decided to give it a try at Dermaspace. Making the appointment through Vagaro was easy, walked me through a thorough intake form, and allowed me to choose my esthetician. I went with Allegra who was a darling from the minute I stepped into Dermaspace. Any worries or fears quickly drifted off given the dim lighting, chill music and zen ambiance. Allegra had a sweet personality, explained the entire process from start to finish, was knowledgeable about anything related to skincare and health, and most importantly, gentle. The facial was around an hour and fifteen minutes, including a discussion of my skin concerns, allergies, goals, etc. It consisted of roughly four total steps: 1) Gentle facial cleansing and exfoliation 2) Moisturization and detoxification using yucca soaked cloth within a volcanic heated cone 3) Deep cleaning of my entire face, clearing out any and all clogged pores 4) Ionization facial wrap of nourishing cotton with a leather mask connected to low voltage electrical current in order to ionize the solution. Afterwards, my face felt completely refreshed and as if years were taken off. There is a reason it has won the best facial in Seattle/PNW for many years--the treatment is truly results driven and very effective. I plan to be back soon.

I can't say enough about how amazing this facial is and the business as a whole. The space is…read morerelaxing, smells amazing and is super inviting. The staff is super friendly and knowledgeable. I've been seeing Jody Leon, the owner, for 10 years. I've also had facials with Trevor who is also fantastic. Everyone is welcome and no one is made to feel out of place. I can't recommend this place enough. The other big plus, is you walk out looking amazing with a glow. You can go from your facial to the rest of your day without looking like you just had a facial. I can't wait for my next appointment.

My Derm provider (Andrea Jones PAC) is the best. I drive quite a distance to be her patient and…read morehave her treat my BCC.

I previously left a poor review last year because nearly every visit resulted in waiting at least…read more15 minutes past my scheduled appointment time. The manager replied at the time, acknowledging the issue and saying they were "fine-tuning appointment durations" and making adjustments. Wanting to give them the benefit of the doubt, I decided to try again this year. To be clear, the front desk staff and nurses have always been friendly and professional--no complaints there. During this most recent visit, they explained their internet was down, so I tried to be understanding. My appointment was at 11:50, but I wasn't called back until about 20 minutes later. After a brief conversation with the nurse, I changed into my gown and then waited another 15 minutes before the doctor (Andrea Jones) came in. She didn't apologize for the delay--just said, "Hi, thanks for your patience, welcome back." After waiting roughly 40 minutes past my appointment time, I expected a bit more acknowledgment, but I let it go. This was an annual skin exam. Dr. Jones asked about a mole on my cheek that had been bothering me last year, so I explained that I had it removed by another dermatologist a few months after my last appointment with her. I told her the area didn't completely smooth out after being shaved off, but that I wasn't eager to go through another cutting-and-healing process unless there was a less invasive option, like laser. She confirmed there wasn't, and said punching it out might be the best option. Somewhere in the conversation, things seemed to get lost in translation. I said I was tired of dealing with it, and she took that as me agreeing to another procedure. She then told me it would cost $750 since it was cosmetic. I was confused because I never said I wanted a procedure done. After we cleared that up, she responded: "Oh, then why are we even talking about this? We're just wasting our time talking about something you're not interested in treating." Like, I'm sorry--I'M wasting YOUR time?? Talk about RUDE. She had asked about my cheek, and I was simply answering her question. I never said I wasn't interested in improving it--only that I didn't want another surgical cut. That is not an appropriate way to speak to a patient. We continued with the skin exam. She mentioned my scalp looked irritated, so I explained the recent issues I'd had (acne flare-ups, scalp psoriasis, etc.). She listened, but showed no empathy for the stress or frustration I'd been dealing with. Her only response was, "Well, we can do a patch test," which felt more like another upsell than genuine care. Overall, she showed zero concern, and it felt like she was eager to end the appointment once she realized I wasn't planning to spend extra money on treatments or tests. Basically a 50 minute appointment for 5 minutes of the actual "Doctor's time". I gave this place a second chance after my poor experience last year, hoping things would improve. Unfortunately, today's visit confirmed the opposite. I will absolutely not be returning. Not now, not ever.

The doctors and nurses and office staff are friendly and professional…read more Don't for get to wear sunscreen! Cheers!

I have been using a single Dr. at westside dermatology for years and she was great. All I needed…read morewas my prescription refilled. The doctor I previously saw had left Westside Dermatology (in retrospect I can only assume it was to get away from Artnzen). When she walked in the room she didn't even look at my face and at no point even bothered to examine my face. She came in and just arrogantly announced "It's Rosacea." (a misdiagnosis from years before) and then argued with me about how she'd "been doing this for 34 years and she just knows." Welp, she doesn't fucking know. She then proceeded to tell me that there were alternative treatments which I explained have never worked. I had to wait 3 weeks for this appointment to occur in the middle of when I should be asleep for my graveyard shift and this woman wants to argue with me over 100 doxycycline. During this conversation I bring up a potentially permanent solution suggested by my first doctor - this doctor who gets me in my pajamas and raincoat because it's basically the middle of the night for me and raining says "ohh, I wouldn't suggest that treatment, it could expose you to hepatitis." I couldn't for the life of me understand why a skin treatment would expose me to Hep-C. I finally get home and take a nap before my shift and wake up realizing, not only did this shitty arrogant argumentative asshole misdiagnose me without even bothering to look, she *ALSO* accused me of being a fucking heroin junkie! I'm a very tired overworked operations engineer being accused by this self-righteous ignorant judgmental incompetent fool of a doctor of being a drug addled needle user. I then wait an hour in the Costco pharmacy line to receive a prescription for only 30 pills when the prescription was for 100. 100 would last me over a year. Now i get to waste my time 3 times this year and pay more money for a prescription I have been getting for years. She never bothered to look at my medical history, or my file, couldn't be bothered to even examine my skin -- the whole point of forcing me to come in for this appointment -- misdiagnoses not only my skin issues, but then argues about my treatment and then low key accuses me of being a heroin junkie. This is 110% the WORST MEDICAL EXPERIENCE I HAVE EVER HAD. THIS WOMAN SHOULD NOT BE ALLOWED TO PRACTICE. Icing on the cake? I paid out of pocket for my visit and just got a bill from my old insurance that no longer covers me telling me that I owe $246.00 for this experience. So on top of everything, they're trying to double charge me and my old insurance company. FUCK WESTSIDE DERMATOLOGY - GO ANYWHERE ELSE.