I was a patient of this practice for about 4 years, and I don't have any complaints about the…read moretreatment I received - it was about average, not bad but not outstandingly good, either. My problems were with the office administration. For starters, they changed the insurance coverage they accepted twice in the 4 years I was a patient, so I had to change my coverage as well - that's twice in four years, so I wasn't staying with any insurer long enough to qualify for the full benefits. And I would only find out about these changes when I showed up for my appointment just to be told, "Oh, we don't take that insurance anymore." There were no treatment or billing coordinators, so if I wanted to discuss a treatment plan, it had to be with one of the dentists - and I had to wait 6 months for a consultation appointment. And if I had follow-up questions, I had to take them to the receptionists who were not qualified to answer those questions. So even though I like all the people in the office, I am now shopping around for a new dentist.

The office was welcoming and clean, the staff was warm and friendly. I had only seen Dr. Ana for a…read moreroot canal referral but I will be returning to her office for a crown. We were seen quickly. I wasn't uncomfortable getting the bite wing xray, which is impressive in itself! The other xray machine (I believe it's a tomographical cone machine?) was a 360 experience, amusingly complete with classical music and a tiktok robot voice. I recently had to switch from my current local dentist because our insurance no longer supported them in our network. I initially had some concerns because I was happy with my previous care, you know how it is. But by the time I left it was obvious I would be in good hands. Everybody was very polite and interested in answering all of my questions. I'm relieved to be continuing my dental healing journey here at a business that clearly cares for its patients. Thank you Carlisle Dental Studio!

Easy to schedule an appointment. Very professional staff…read more They never attempt to push or force dental services on you. A very clean and professional environment. I have been a customer for 5 years.

If I could've given zero stars, I would have done so. This office is in Mechanicsburg, PA. I went…read morein today and was told that I WOULD NOT BE CHARGED FOR AN X-RAY. I wanted to re-verify that information and the technician took me back to talk to the women at the front desk. They, again, verified that I definitely would not be charged. But, later, after the x-ray and the cleaning, A RECEIPT WAS SHOVED UNDER MY NOSE AND I WAS BILLED A FEE (I have insurance). So, it was simply lies atop another lie from the time that I walked in the door. Their office manager was rude when I later called to discuss the bill. She obviously had a problem admitting the LIE. I might have casually accepted the "fee" but I cannot accept LIES. I WILL NOT RETURN HERE AND I CAUTION YOU TO FIND A DIFFERENT PROVIDER.

I had a great experience. Dr. Patel and his staff are fantastic and I don't say that to mean…read more"overall it was a great visit" or "despite 'fill-in-the blank' happening, my visit was very positive" or other statement that has to be qualified. What I mean is that there was not a bad part of this process. I am 16 hours removed from my first root canal and I. Have. Not. Felt. ANY. Pain. None. I felt no pain in the chair, I felt no pain yesterday afternoon, and I am feeling none this morning. Dr. Patel exudes an air of competence that I found very comforting and it made everything go so smoothly. I'm a high anxiety patient who is unreasonably terrified of dental work and I'm a jerk for not remembering the name of the Dental Assistant from my first visit, but her soothing and professional bedside manner kept me there feeling listened to and safe at my first visit and 'Cassie' was fantastic in the same role the day of the root canal. They treated me with such compassion and I am so appreciative. 'Jay' handled my cleaning and I can't say enough; I've never had a cleaning go better and she took the time to answer all of my questions and talked me through everything. She is a goddess. The front office staff has been judged very harshly in these reviews and I can only say that I found them to be helpful and accommodating. This is the practice you're looking for. You should call.

** DO NOT BRING YOUR KIDS HERE** ZERO STARS. -BEWARE OF THE…read more5 STAR REVIEWS (( This practice is asking anyone and everyone to leave them a 5 star review, just to increase there rating. There are signs in the office begging for reviews and just look at the positive reviewers last names and photos. All freinds/family )) DO NOT BRING YOUR CHILDREN HERE!! Dr. Patels primary focus is his bank account. absolute joke of a DR. Make sure you triple check your bills and appointments as they will try and double bill or over bill you for things. my daughters procedure was suppose to be a frenectomy and filling in ONE APPOINTMENT. Like the selfish money hungry people they are, they scheduled 2 appointments one for the filing and one for the frenectomy. so I was given 2 estimated bills about 200$ a piece, Both bills also had charges for nitrous oxide. I was concerned about my child having nitrous used on her twice and asked why the filling and frenectomy were not being done together in 1 appointment . I was first told it wasn't possible. after I kept questioning the women on the phone she went to talk with Patel and came back saying they would "allow me" to merge the two appointments. (so kind of them to allow me to keep the money(about 200$) they tried to screw me out off, by making 2 appointments with nitrous instead of one.) on sept. 14th my daughter had her procedure . . .which was a horrific nightmare. I was charged 100$ for nitrous and while they put the mask on her face they never talked her through taking calming breathes. she was upset and crying and saying she could still feel where they had " already numbed" . . .both patel and the hygienist kept telling my daughter " No Reason To Cry" & they would show her the tools first, or explain first before they did anything, just so she would calm down or mover her hands from blocking her face. . but they never did explain or show her creating alot of fear an disturst for my 8 yr old. in the end they had another hygienist come in at the last second to abruptly hold my daughters arms down, at this point she was screaming in fear and pain as patel began to slide a laser tool back and forth on her frenulum. Id also like to let everyone know just in case you decide to traumatize your child here, they Will Deny your request for a school note stating, " we have patients that get dental implants and are back to work in 2 days" Now I'm not gunna even get into how ridiculous comparing an adult and childs recovery period is. but it speaks volumes on patels arrogance and lack of compassion for his patients especially children. They will also over exagerate the amount of days you requested the note for and not return ur phone call requesting the note. just an overall terrible dentistry. ** & AGAIN BEWARE OF THOSE FAKED 5 STAR REVIEWS FROM FRIENDS AND FAMILY OF PATEL**

after 38 years of dental employment experience, you know what quality is and thank God that's what…read moreI found at Forest Hill dental Associates. Not only or the Dentist highly skilled the office staff is amazing. They make you feel like you're visiting family. I am so glad that my friend suggested that I make an appointment there and I've been going there for the last five years. It's always an awesome experience .

have been going here for many years, the staff and Dr Dormer are fantastic! Always a good…read moreexperience!

Dr. Anusha Bommu is a fabulous dentist. Her dental hygiene staff are great. The front office is a…read moredisaster. I'm a retired Army Colonel and therefore have TRICARE as my primary insurance. I work for the defense industry and buy supplemental policies to keep bills to a minimum. Throughout the three years we've gone to Yorkshire Dental its "discovery learning" when it comes to billing. IT seems there's never a problem until we come in for an appointment. At first, there's a mix up between assigning our primary and supplemental insurance (which they had the nerve to blame on my wife). Then my spouse wasn't covered by any policies at all and we received bills (since rectified). Then there's mix ups in submitting insurance claims. Then they couldn't properly submit claims in a timely manner. The law says claims must be submitted in a timely and reasonable manner. I now have an outstanding bill for $1700 from May of 2024. They are working through it and have three options in my opinion: 1. Fix it with the insurance company (who normally set 90 days to one year to submit a claim), 2. Write if off due to their own inefficiency, or 3. send me the bill have force me to take them to small claims court (where a lawyer would cost them more than what I owe with a judge possibly seeing them not being "timely and reasonable". Either way, enough is enough. We've cancelled out appointments and will find a new dentist. It's a shame that an inefficient front office staff cost Dr. Bommu a customer who loved her work.

Wonderful experience! Great care! Very informative. Kind staff. Definitely recommend!read more

I saw Sarae , she is a very kind and friendly person, she adjusted my new dentures and did a good…read morejob.i hope I don't have to go back for another adjustment, but if I do I would be happy to see her again. Pat Brown

I had my first cleaning today and Cat was excellent. Again first time my hands weren't clenched. It…read morewas a good experience and I'm so happy I go there for my teeth. Staff are all very friendly, very clean and you don't have to wait to be called back . Best dentist office and staff . Thank you

Every time we had an appt it went as planned, on time and no issues. Dentist were knowledgeable and…read morepatient.

This afternoon I had to replace a crown that came off my tooth…read more They were able to give me an appointment in just two days. When I arrived, I was taken right away and treated cordially with respect. The doctor was skilled and efficient. He was able to repair the problem and explain to me what had happened. I would recommend this practice to anyone.!

As always after being absent for the covid virus, I had a great visit and I finally got to meet Dr…read moreDitty and had a great assitant prior to seeing Dr Ditty

I was a patient for over 10 years and the quality of service has really gone down hill. Autumn from…read morethe from office should be fired. She is prejudice against people that she thinks does have insurance. I have insurance, but she didn't do her job until I got there. It took 48 minutes to finally verify that I had insurance. By then, it was time for the next patient. Autumn told me that they were not going to clean my teeth and that I had to leave. I drove 2 hours round trip for nothing. Autumn was rude, disrespectful, and talked down to me. She had a chip on her shoulder and a power trip. She should be fired immediately for how she treated me. I will never go back to this dentist office again because of Autumn. There are so many choices of dentists on Linglestowns Road that I don't need this one. I would not even give it one star. Actually it deserves zero stars because the customer service from the employees there is horrible. They are hiring low grade people that don't care about the clients. Autumn bullied and degraded me. She thought I didn't have insurance and treated me like I didn't deserve service. She literally told me to leave. She told the dental hygienist not to service me. She is a horrible person with a mean personality. She should not be working with customers. She is incompetent because I've always had insurance, but she didn't do her job correctly. She needs some customer service training. Also, she should do her job before the patient shows up instead of waiting till the last minute. Dr. Shirley and Dr. Ditty... you are hiring people that are giving your practice a horrible name. With all the competition around you, your employees should be giving top notch service to each and every client no matter what. The client is who pays your salary...just remember that. I tell everyone how horrible your place has gotten. I suggest you give your employees some training and fire employees like Autumn. I could go into detail how horrible Autumn was to me but it would take pages. AUTUMN NEEDS FIRED.