I just wanted to write an updated review because my last review was over four years ago. Yes, I am…read morestill coming to this dental office, because everybody here are very friendly and I've never had any issues. They always tried to see me the day of when I'm in pain and are so nice about it. The appointments are quick and both the dental assistances and dentists are gentle when cleaning teeth. Both dentists are great so it doesn't matter who you see! There's parking in the back lot or street parking right in front. I went for an appointment recently and they screen each patient and check their temperatures. They wear face shields during the procedures fo protect themselves, which is important since they do not want to get sick. I saw all the staff members (not just the front desk person) clean surfaces, door handles, thermometers, etc. after each patient.

I am glad that Dorchester Dental has opened and the BEST move I could have ever made was switching…read moreto Dr. Vo as my dentist. I had 3-4 other dentists around Boston to Quincy and you will be glad you decided to choose this establishment. From the front desk, the space is very clean, modern, warm and inviting. The staff is amazing, very very friendly, knowledgable and I can see how well they do with children, so the kiddos are in great hands and made very comfy. I had an issue with sensitive teeth out of nowhere and they made time to address my concerns right away. Not only during the routine cleanings and or need for fillings, Dr. V does an amazing job taking the time to explain everything to you so you can better understand your symptoms. You have not been to a good dentist, until you've tried Dorchester Dental. I'd put my money on that hands down. I don't think I would be able to find a better place to entrust my teeth to! Other Dentist officers from Harvard Vanguard to Gentle Dental and a few other private practices I've been to just rush you in and out and to be honest have had many half a**ed work done that I had to come back to get redone (multiple times). Dorchester Dental is so refreshing. I would even come here to hangout because the people here are so inviting and friendly. Best of luck and I'll see you guys for my next appointment!

My appointment with Dr. Pham was exceptional. She really took the time to explain my oral health…read morecare very diligently with each section and tooth of concern. Dr. Pham cares about your overall health and wellbeing, she even arranged extra time to sit with me and chat about other issues related to sleep and breathing (all important to oral health). Overall my experiences at Dental1 have been great, the office is so cozy with a welcoming and helpful staff. I always look forward to coming for my appointments. I've also grown an affinity with watching home renovation shows now because it was always on the screens when I'm in the dental chair.

I Would Not Recommend due to Extremely Poor Communication…read more After my initial X-ray visit, I was told the doctor would contact me virtually to review the results since I'm not local. When I didn't receive a call, I followed up and spoke with Miranda and the experience was incredibly frustrating. She was extremely difficult. Instead of helping, she was combative and dismissive. We went back and forth on the phone for about seven minutes over a simple request: arranging the follow-up call I had already been told to expect. I had to ask multiple times before she finally agreed to have the doctor call me directly. When I asked when I could expect the call, she told me the doctor is "busy all day, every day" and couldn't provide even a general timeframe. That response was unprofessional and unnecessary. I completely understand that doctors are busy but basic communication and courtesy should still apply. This interaction made an already stressful situation worse. I hope management addresses how patients are spoken to, because no one should have to push this hard just to receive follow-up.

Lady at front desk is terrible and liar. Cannot be trusted, discriminating and taking too much…read more"responsibility" in hands. I spoke on my bad experience prior and they took the reviews down, now they lie on past patient(s) who they don't want to service. Front desk receptionist lady is unfit to work for the practice. She wants to control the office. I would not recommend at all honest. Seems like she doesn't want certain people serviced, I told her this on the phone and she laughs at me. Absolutely terrible with no accountability. Working customer service at reception desk.

So this is my second time at this dental office. The professionalism is severely lacking…read more The 1st time I came I waited a while before I was taken in by the receptionist because she was on a personal call. My appointment was fine. Got a cleaning done. I was scheduled another app to replace a filling. I get here and she says she doesnt know if I can be seen. Their computers been down all day. Raises the question to why am I here? Sat for 20 mins to find out I'm not being seen. During this time other patients came in and was told the same. I asked them why arent they calling patients and rescheduling before they get here

For my first appointment, I was running late and they still saw me. My initial visit was SO…read morecomprehensive & when I told them I hadn't been to the dentist in over a decade (life, ya know?) the hygienist (or maybe DA?) & dentist showed zero judgement or reaction whatsoever that wasn't clinical and empathetic. SO happy I landed on them as my new and ongoing regular dentist office.

I am a Ink Block resident and decided to give this place a try for a cleaning. I called set up my…read moredental cleaning. When I entered the office I was greeted immediately and had small talk with Tiffany, which I appreciated because I love to feel welcomed! Then my hygienist Shayleigh, came to get me, she walked me through everything in detail. I met with Dr. Christopher Treon, I let him know everything that was bothering me. He looked over my teeth and gave me a treatment plan which I felt comfortable with as well. I would highly recommend this office to anyone, my teeth feel clean and look amazing! Everyone was super friendly! and did everything with a big SMILE!

The office is clean. Front desk staff is friendly and efficient…read more The facility itself is a little...questionable. Open treatment rooms so there is zero patient privacy. Just have random people walking by while the dentist has a drill in my mouth...nothing can go wrong there right? No chance someone sneezes, bumps into the dentist, or any number of things. There are partial walls between patient areas but I could hear what was going on in the other rooms. The equipment is definitely "well used". The chair I've been in the last two visits is cracked and heavily worn. Still serviceable, just not what I'd expected from the "new office" advertising that drew me in. The dentist did excellent work with the fillings (I think?). I didn't see the fillings but I also don't feel the fillings. Great bedside manner during the injection since I'm a baby about needles and drills. Overall happy with my new dentist. Just don't go in expecting a new setup.

- First cleaning: great cleaning, but somehow walked away with a slightly chipped tooth…read more - Second cleaning (this morning): great cleaning, but then the dentist poked/cut my lip with a sharp instrument from checking my teeth very quickly. I now have a welt on my lip.

I've been a patient of Dr. Oliver for over 30 years, and his work has always been exceptional. He's…read moreconsistently gone above and beyond, especially when it comes to accommodating my dental emergencies over the years.

I've been coming to this practice for about 4 years now and can honestly say Dr. Oliver and his…read moreteam are the best! I've always had a phobia of dentists (like had to be forcibly pulled out of a car and crying in the dentist chair level) but all my cleanings here have been fairly painless and the dental hygienists are all very nice and caring when they clean and make sure to let me know what they're doing as they move through each step. I've had a root canal performed and a cap put on my tooth by Dr. Oliver and he showed care and professionalism in his work. Experience was painless (wasn't stingy with the novocaine) and my new tooth looks great!

I can't say enough good things about this practice. Lovely staff, modern, impeccably clean…read more(something my last dental experience was not..) and on time. I was in/out for a filling in 30 minutes. They accept MetLife dental and are very good about knowing what you will/won't owe and billing you only after insurance pays. Thumbs up!

Highly recommend this dentist. I've been going here for about 8 years now. They're really easy to…read moreschedule/reschedule with. They validate parking and have access to a huge parking lot right across the street so it's really easy to get to. I got Invisalign through them and they were great- at that time I had to drive in very regularly and even when I was away for an extended time, they were helpful to plan ahead and send me with more trays. No complaints from me!

If you are looking for a dentist I would highly recommend scheduling a visit with Dr Chong and her…read moreteam. I have had bad experiences in the past with dentists who arent very gentle, dont explain things clearly and do so-so work. Dr Chong and her team are wonderful people who always make you feel calm during your appointments. You always know what is about to happen, how its going to be done and how much it costs. After they helped me with a dental emergency, Dr Chong and her team have done a gum cleaning, multiple fillings and we have more treatments planned. Whether you are trying to turn your dental health around like me, or just looking for the best dentist I recommend Dr Chong with unwaivering confidence because i know you will be well taken care of.

I have been going here for the past 15 years and could not be happier. The hygienists are all so…read morepersonable and professional. Dr. Chong is incredible, she really knows her stuff. Very pleasant front of office staff as well. A+ experience.

I was referred here by a close friend. I was able to book my appointment through their website and…read moreemail. There is plenty of parking at the building as well as all the streets nearby. This dental office is also very close to the North Quincy station, very walkable. I loved how friendly the staff here was. It has such a professional and clean feel. Dr. Amy not only took care of my teeth, she also gave me a detailed explanation on my teeth and habits. She is there with you for every step of your dental health and looks forward to any improvements in your dental health. She took many pictures and x-rays of my teeth, then showed and elaborated on what she is seeing. My previous dental experience is that x-rays are taken, but never explained to me. They would tell you about a cavity you could have with no further explanation. I'm very glad that Dr. Amy and her team are so supportive and informative. They don't make you feel any guilt at all but they really get you wanting to take better care of your own teeth :) I also loved that they were able to check on what items my insurance would/ wouldn't cover before and during my appointment. They were thorough with the entire process. Overall, I loved my experience here.