As an Esthetician myself sometimes I feel like I need someone to take care of me too, Thank god for Sara!!! I know Sara for a while now, and finally I went to her salon to treat myself, Facial was very specific, professional, gentle and productive. Sara is so sweet, kind and giving. My skin is glowing and I'm definitely going back!!! read more

Sara - Skin Care Near Me - Los Angeles, California

I received an email from Sara stating that my last review update below wasn't honest. So I'm writing an honest update. I went in a couple of weeks ago for a collagen facial. I had come in in the past for a collagen facial and had a positive experience and I like the way my skin looked. I was told during the facial that she was going to put glycolic acid too. No mention of an additional cost. I assumed that this was included in the treatment. I was told that there will be no down time. Treatment proceeded and after the treatment I was told that the glycolic acid was an addtional $15. I was surprised by that and Sara said that I didn't have to pay for that. I appreciate that, however I'm a believer in paying for services rendered. If you don't pay for a service, it's essentially stealing, right?. So I insisted on paying for the service anyway. I thought that was the right thing to do. Later that evening, I had a negative reaction from the peel. The skin on my nose and cheeks became extremely red and blotchy. I have never had a negative effect like this from a facial before. During the next 7 days, my skin became very dry and started to peel for a few days after. My honest opinion is that no one should get this added treatment. After I updated my review, I received an email from Sara stating that I wasn't being honest with her nor on Yelp because I insisted on paying for the treatment that she did even when she said I didn't have to. I told her that I paid because I didn't want to rob her of a service that was rendered. I find this interesting because she was the one that wasn't upfront about an additional charge for a service. I received a few emails from Sara today. Here is one of them where she is essentially yelling at me. "I mentioned already that I realized that I didn't tell u the price out front AND THAT IS WHY I SUGGESTED THAT U NOT PAY IT. HOWEVER YOU INSISTED, WHO IS BEING DISHONEST Cindy.! I ALREADY SAID THAT, READ MY EMAIL AGAIN. THAT IS WHY I OFFERED YOU TO NOT PAY BUT U INSISTED, DO U REMEMBER THAT. I DIDN'T LOOK YOUR ADDRESS ON PUBLIC RECORDS I'M NOT A SNOOP, YOU WROTE IT DOWN ON THE FORM YOU FILLED WHEN U FIRST CAME IN. YOUR CHECK IS IN THE MAIL. It appears you don't want me to have your info. I'll shred your client form. For me this closes this matter. Best of luck" Even though she said she is refunding me the $15, I have moved since my first appointment with her so I won't be getting that money anyway. I never asked for a refund either. I also never accused her of being a snoop! I wasn't sure where she got my address and I totally forgot that I put my old address on a client form. If it wasn't for the emails that I have received today, I wouldn't be giving this update a 1 star review. It's unfortunate because I did have an appointment scheduled to come in in a month and give her another chance. However she already wrote to me saying that I have to find someone else to go to. I wasn't upset about the additional $15 charge. I was caught off guard about it. If I wrote an update about the additional charge, it was just to inform the Yelp community to be cautious of this. My original review was a 3 star review stated the following: "Be sure to ask if additional add on's are a part of the service or if they are included in the service. Was charged an extra $15 for glycolic acid peel at the end of the treatment. I didn't know there was an additional cost for that until after the fact. I also didn't like the effects of the peel. My skin on my cheeks is extremely dry. I also had a lot of redness later, the same day after the facial." Additionally, I have had a difficult time scheduling appointments with her via Lifebooker. One time I scheduled to come in and she wasn't there at all. As another review mentioned, she is also pushy about buying products from the Dermalogica. The truth is that if you want Dermalogica, you can find a better price for it on eBay or Amazon. In other words, AVOID! read more

I thought Sara was a nice person and did a good job on the facial and extractions, but had a couple of concerns. First, she told me that I "needed" to get a peel. When I asked about the possible after-effects, she said that my face wouldn't be red or peel afterwards. I let her do the peel, at an additional cost. Cut to two days later, with my face peeling off on New Year's Eve and for the following two days. Not happy. Also, when checking out, Sara was pretty insistent about me buying products. I agreed to purchase one of the three things she offered, but she didn't seem happy with that answer and continued to try to convince me to buy the other two as well. It was just a couple days after Christmas, and I didn't have an extra $200+ to spend on all of her recommendations. She admitted that she makes a commission on products, so may be a little too motivated to sell. read more

I have been seeing Sara for the past 7 months and every time I leave an appointment my skin has new life! It really is remarkable how much of a difference I see in the tightness and complexion of my skin after each visit. If you're look for someone that's super thorough and uses great quality products, she's your gal. read more

Let me start out by saying that I have never gotten a facial before, so I really had no idea what was going to happen. My friend had bought me a Groupon deal for Sara West that included the Enzyme Facial and Lip treatment. So I decided that sure, why not? I've never had a facial before and it was about time that I experienced one! I scheduled my appointment, mentioned my Groupon, and away I went. When I arrived in the office, I was met by Sara right away and she gave me a background form to fill out while she prepped the room. The form had questions about my skin, previous facials/treatments, etc. Sara then looked over my form and asked me questions about certain answers I provided. She said that her goal was to have me leave feeling amazing about my skin, and she did not disappoint. Sara told me everything that she was going to do before she did it, she also told me what each thing was doing to/for my skin. My facial started out with Sara looking at my face underneath a magnifying glass and telling me what was going on with my skin. I expected a lot more sun damage, but she said that my skin was mostly dry. She then proceeded with a double cleanse, then set up a steamer over my face for about 10 minutes to open up my pores. She then applied a Papaya/Pineapple Enzyme Peel to help dissolve any impurities before starting the deep pore extraction. (This is the one part that I didn't really like because it was a bit painful - she really got DEEP into my pores). Then she passed a high-frequency wand over my face to kill germs. But the best part? The neck, shoulder and face massage, which seemed to last forever but not long enough all at the same time. I never knew that facials could be so RELAXING! I mean, why had I never done this before?! When the massage was over Sara then applied my lip treatment and a mask to tighten my pores followed with a moisturizer/sunscreen. She then recommended to me a few products from Dermalogica to help with my dry skin, which work wonders! Overall I had an amazing experience! I really appreciated that Sara told me everything that she was doing to my face and why, and it was actually very educational. She is a very nice, friendly and professional person, and the atmosphere in the room where I got my treatment was nice and soothing. I will gladly be returning to Sara West for my next facial! read more

First time ever having a facial & came in from a Groupon (which expired but Sara honored the buy-in value $49). From the get go, she was professional & had a no-fuss attitude, which I really liked. The office smelled sweet & aromatic, and had soft yoga-like music playing. Sara selected some treatments for my skin after examining me under a light & talking to me about what she saw (thin skin/ sun damage/etc) . She then gave me a variety of options to accomodate what I wanted/needed including a bacteria zapping wand, a few peels (I passed on microderm abrasion because I didn't want to lose a tan I'd just gotten) and some really amazing smelling cooling technique (with a wand... have no idea what it's called but it was really pleasant). I followed all this with about 20 min of LED cooling - and since I had parked at a meter out front , Sara made a nice gesture to pay the meter with my card for me so I wouldn't get a ticket since there was an hour limit and we are in hollywood, afterall :) . I want to add , she was super informative during the entire process, conscious of my needs, and also the added massage was superior ! I felt like I was really in the hands of an experienced pro and alltogether my experience was super positive, my skin glowing & radiant, and I now have a new little regime to get me started on my "30+" skin. I feel fantastic! She also said the LED light effects would continue to work for days after my experience so looking forward to seeing the transformation through the rest of the week. I ended up buying 2 products, some dropper vitamins for the face and hylaurlic moisurizer , also in dropper bottle. They are a little pricey , but hopefully I will be able to see a big difference in my skin, which I already do. I feel good about my purchases , wasn't being pushed into being sold or anything. In fact, I made another appointment for end of August to check back in. Thank you Sara, excellent job! read more

I really enjoyed my facial at Sara West. She explained what she was doing step by step. Sara was very gentle, and I found the experience to be very relaxing. Good parking, which is always a plus. She made recommendations for Dermacologica, but was not at all pushy. My skin was glowing and dewy when I left, and no irritation later. (I have very sensitive skin) Can't wait to go back! read more

This is a completely fabricated response from Sara W. Re: what actually did happen to me and many others. Over the course of the past 6 years, she has contacted me directly to take down my original review. Yelp did not used to allow this, but honestly, everyone should be warned about her. read more

she performed chemical peel on my skin back in 2015 that burnt my skin so badly that I had to stay home from work to recover she asked me to come in to give me free LED light therapy but didn't help much. I finally went to see dermatologist at UCLA and was told that it will take at least 6months to heal listen to me and take your business some where else read more

Sara - Skin Care Near Me - Los Angeles, California

I had the pleasure to meet Sara and have a microdermabrasion and led light therapy. Sara was so nice to me and the whole experience was wonderful. My face feels wonderful, and looks better than it did before. My husband gave me a voucher to come here and I will be back. read more

I am addicted to Lifebooker and have been getting facials at a number of places around town and decided that Sara was the way to go.. She goes out of her way to fit your schedule, doesn't push products on you and takes her time doing the facial. My skin looked fantastic after her first facial and even better after the second. Easy parking, access and her place is quiet and relaxing. Highly recommend her! read more

Sara was good, however very pushy when selling you her products. I They are good rpoducts don't get me wrong, but i dont want to get pressured into buying products,when i am already going in for something else. Also, she is retiring and recently had a promotion on her site I guess a discount on her products. I ordered a couple and send me an email telling me some of the items i had ordered were out of sfock so she replaced them for some she said were the same. I never agreeed to her sending me those. I just figured she will refund me for the items. Next thing i get in the mail arw incorrect products I did not order she still.charged me the same for smaller products she replaced the original with and send me a replcement for an eye crem I did not order and said it was like the eye cream which is a lie the product she sent me is way cheaper than the one I order ugh shady! She does not answer so i could return those items! read more

I found Sara on Groupon, and have not gone anywhere else since. She is fantastic! Like many first time Groupon users, I was hesitant, but I couldn't be happier that I found her. Upon arriving, I was greeted with a warm smile. We then proceeded to sit and discuss my skin, and how she would cater the facial to meet my needs. She was even so kind as to take the time to explain to me why my skin was producing acne and gave me suggestions on how to control it. The facial itself was delightful. It was a very calming and relaxing atmosphere. Sara spared no expense. She gave me the works. The facial included everything: multiple masks, steaming, gentle extractions, serums, exfoliating, high frequency.. the list goes on and on. When finished, my skin was glowing. And as the days passed my acne continued to subside. My birthday is coming up soon, and I am excited to go back to Sara to get that glowing skin her facials produce. All in all - Sara is a talented and knowledgeable facialist. read more

I'll get right to it.. After meeting Sara, for um I don't know ONE minute, it felt as if I'd known her for years. She is gently, kind, open, and passionate. You can instantly feel it. This of course is because she cares deeply for what she does. And, quite frankly, it comes out with the results. Professionally, I haven't walked into a spa with better equipment. Sara has all the bells and whistles and isn't afraid to use it :) I don't know what the best way to sign off as far as reviews go, haven't been to keen on them, but I wanted to write at least a few words to show my gratitude for this great lady. read more

This was such a great experience! The ambiance was so relaxing and my facial was perfect. Sara really targeted my skincare concerns while adding the new face feel we all look for when getting a facial. I left feeling clean, tight and completely refreshed. Sara is a sweetheart, she is warm and inviting and the results speak for her professional knowledge. I've already scheduled my next appointment. read more

Sara West is the best! I've been going to her for treatment on my adult and cystic acne--It got tremendously worse than my already bad teenage acne just before I hit 23. Over the years I've tried proactiv, neutrogena, clearasil, topical and oral antibiotics from the dermatologist, an all-natural/edible/organic alpha hydroxy skin care line, and was about to resort to laser, when I found her via KGB deals. I have very problematic combination skin-- anything that can dry the vast amounts of oil it produces, will also irritate and make my skin red and flake. In the first treatment with Sara, she wasn't afraid to get right into my pores and extract EVERYTHING. I had no idea that literally years of grime had built up. The extraction didn't really hurt much, and the first glycolic treatment stung momentarily, but since then my skin has become less infected and tender, and more resilient. It's a bit costly since she recommends purchasing at-home prescribed products to maintain in between treatments, but worth every penny! Nothing has worked compared to Sara's treatments. After 3 weeks my acne is 95% vanished (did not expect that for 1-2 months) and since we recently started adding LED blue and red light treatments, my scars are dramatically diminished. Even after only a 30 min treatment, I can literally and immediately see results. I had been previously using Murad's age spot/scar pigment lightening gel on my acne scars, but I think I'll be tossing it away now. For the first time in over 10 years, my skin is the evenest and clearest it's EVER been. The facility is lovely too-- there's always calming music, and tea, mints or something else to snack on like Giardelli's chocolate, but I never have time to kill from waiting when I book an appt. I don't know why I suffered for so long before, and would 110% recommend Sara--she's fun to chat with, super knowledgeable and does what nobody else can! read more

I got this amazon local deal with Sara, scheduling was a breeze. She was very nice from the start. I am a male in my 50s and have gotten facials on and off for years. I am very picky because I maintain nice skin and use good products - not theirs. When I arrived, Sara greeted me with kindness and enthusiasm. This is a nice spa with a few rooms, Very zen and peaceful - i filled out the questionnaire and Sara reviewed it with me. She asked me for my concerns and I told her. She then led me into a nice room; highly professional (even in high end spas I have not had a room like this) the music is the type i enjoy in my yoga classes. Sara examined my face and mentioned numerous facials but had something specific in mind for me. She informed me of a new microdermabrasion treatment - she demonstrated on her own skin, She told me the fee and (asked me) whether i wanted it? I said yes. After several cleansings and masks, she did the procedure. If you google this you will excellent literature and reviews on this. I also have two female co-workers who have had this and their skin looks new - over a six treatments, your skin will show the great results and newness - it's like sanding a table with minor cracks she said and then the wood becomes normal again. Amazing personality and sense of humor. I also told her i was interested in her recommendations for a sun screen as i had heard about demalogica as positive, when i came out of the room, she had put a bottle of sun screen (since i play tons of tennis) - she also as a recommendation put out a mask to use weekly - she explained in detail the importance and went over the ingredients with me/ She checked on my daily skin routine and was complimentary. We spoke for several minutes talking with me - she is very customer service oriented - far exceeding what i had in a high end salon, each time they put something on my face and i liked it, there was a bag waiting at the check out counter = the sales person said "this is what has been specially chosen for you -" I was very upset. I booked my next appt for Sept - this is a true winner - You get what you pay for - if you are used to getting facials, go; if you are a first time comer - trust me, she will take the time to explain everything. Listen up ! read more

Sara is very professional and knowledgeable about skin. She offers great deals on packages of led/glycolic peels, which helped my skin combat sun damage. read more

My experience was great! I was running late, so I called in and luckily Sara was able to accomodate my needs, which is great since I was going with a coupon deal. She was very friendly and knowledgable about skin. She informed me of the products she was using and why, which is so important to me. I decided to get the jet peel and she informed me of the added costs before she proceeded. I love facials for results more that the relaxing experience and I have to say my skin looked great even a week after, glowing and smooth. When I have enough money to splurge again, I will definitely go to her. read more

Sara does the best facials! I am always asked about my skincare regime, and I point everyone to Sara. I wouldn't trust my skin to anyone else! She is nurturing, loves what she does and is very professional. A fantastic combination. And she only uses the best products. I highly recommend Sara! read more

Sara is great at what she does. She is professional and knowledgeable, as well as charming. I have been having monthly facials with her for about five months now and I see no reason to change. read more

Sara is amazing... My best skin care experience in Los Angeles! Unbelievable attention and value for the money! Don't look any further!

Sara is THE BEST! She is a great professional, very detailed, gentle and skilled. When I visited her for the first time I had a bad acne and scars on my face, now 9 months later my skin is glowing and recovered. I highly recommend her, you will never regret choosing her service! read more

Sara West will give you the most amazing facial of your life! I bought a groupon for Microdermabrasion as well as a Glycolic peel which both worked amazing on my skin. What impressed me the most is that when she examined my skin she also saw that I needed additional treatments to combat my acne and did much more than what the groupon said to take care of what my skin needed without even charging me extra because she was more concerned about what I needed and what my skin needed. She is very nice professional and I highly recommend her to everyone considering a treatment! My skin looks bright and clear like never before! read more

I have been seeing Sara for 3 months now, constantly. My skin is changing! I found Sara on groupon and was so impressed! All facials for the most part are nice and relaxing, a few extractions and masks( which I can do myself) not Sara's- so much more! I am an actress and a woman so I rely on good skin for work and confidence. I'm stressing this due to the negative reviews. I have strong food allergies that cause Rash acne. And some scarring from flare ups. I also get to deal with fun black heads. Not only does Sara take her time and truly cares about my skin, she is not afraid to go after it! She will leave no pore UN touched if need be. I for one want every black head out, not just a few. It does take some control to make it through, we all love extractions lol, and it takes patience on her part to do so, but its so worth it! She also gives the most amazing massage and relaxing masks. I never feel rushed. And I think there is something to be said when she blocks out 1 1/2 hr time for you. She always explains if it will be extra cost if I want something else. She has the latest in technology and is always learning. I am a a huge skin care fan so I pick her brain:) I am seeing her once a month and am so happy with my results. Healthy glow, minimal make up and fine lines becoming softer. Sara is kind and Cares for you and your skin. She is so excited to see the results and has never been pushy. When I find someone to stand behind. Everyone will know it. Enjoy your facial with her and enjoy new skin!! I'm seeing her tomorrow. E- read more

what a strange, angry and rude woman. Makes me feel better to see from reviews on here that I'm not the only one who got treated so badly, but not a great look for a business... Basically I bought a Coupon special offer and called to book in for an appointment. This is the conversation: 'Hi I'd like to schedule an appointment' Her 'what' Me (more slowly) 'I need to schedule an appointment' Her 'what does that mean'. Me (thinking it was a bit odd, but whatever) 'Um, you know 'book in' 'put in the calendar' . Her 'what language is that'. Me 'Um, that's English'. Her 'no' Me 'yes, that is English. Sorry if you don't understand but... (I'm about to say it doesn't really matter as long as we can work out what I'm trying to do, but she interrupts me and raises her voice 'I think you should call someone else'. Me 'I've actually already paid for a coupon for your place, so unless you're going to refund that, I really just need to book a date for an appointment. She hangs up. When I try to call back several times, it just goes to voicemail. Now that I've read about how pushy she is about selling products after a treatment, and especially the fact that she just wacks glycolic acid on people's faces without testing for skin sensitivity or allergies, I'm glad that I wasn't able to book in. A bargain isn't worth it if you're not dealing with a professional in the first place. read more

WORST customer service EVER. Nothing but problems, changed policies, rude interaction from day one. There are plenty of other places you could go...so don't bother with Sara West. And this means a lot from someone who has literally never written a bad review before... read more

Sara has been my aesthetician for over 3 years now and never ceases to make my skin glow after a facial. She has cleared up my acne making my skin clear and soft. I highly recommend her - she has great skin techniques and always makes me feel at ease. read more

Run, don't walk! Seriously. Now pushing 40, I have spent a lot of time and $$$ on trying to figure out my skin. Expensive products, treatments, you name it. And still having break-outs and dry skin?! I'd almost given up. Sara really knows skin care. In a way even my previous dermatologists couldn't communicate. She not only gave me the best facial I've ever had (the results after my first time were truly amazing), she helped me a design a skincare regimen that is working for me. I didn't make it easy on her because I wanted to keep it organic yet effective. She helped guide me to some natural solutions I'd never heard of, simple and cost effective, along with some products that offer quality natural ingredients. If you haven't heard of LED light therapy, look it up. Non-invasive, no down-time and not too pricey but with impressive results. AND .. she follows up. So far she has been great answering my questions promptly via email. That is uncommon I think. And she's a really nice person to boot. Can't say enough about her. read more

I just had my first facial with Sara this past weekend. It was one of the best spa treatments I've ever had! Sara and the facial both exceeded my expectations, and I plan on getting facials with Sara as regularly as I can. The treatment was sooo relaxing and my skin is so smooth now. Sara is really nice and great at what she does. She already sent me a follow up e-mail to say it was nice meeting me and to help me arrange my next appointment. I will definitely recommend her to my friends. read more

My experience with Sara was AMAZING. Sara is a kind, caring person and she genuinely wanted me to have the best results with my facial. My skin looked clean, fresh and glowing for days. Sara truly loves what she does and it shows. She uses high quality products, she is thorough with her work and she takes her time. I highly recommend her. read more

Even though Sara knew that I was an out-of-towner, she provided me with the kind of attention and care to make sure that I came back. My skin glowed for a few days after my facial but what I liked best was the advice that Sara gave regarding what I needed to do to prevent breakouts in the first place. This was the first time that anyone - dermatologists included - asked me about my habits to determine the root of my problem. Everyone just treats the symptoms... so you keep having to come back...right? Sara was more concerned about the causes, so that my skin would heal from the inside. I took her advice and my skin has definitely improved. Next time I am in L.A., I will certainly pay a visit to Sara - but it won't be for extractions because my skin is doing so much better - but rather for that extra glow. Had the location been a little bit more upscale or luxurious, I would give 5 stars. Nice location, but not 5-star. read more

I am lazy when it comes to writing reviews on Yelp or taking care of my skin but I must write a comment about the great experience I had at Sara West Skin Care. I received an Amazon Local coupon as a gift from a friend on Christmas for this facial and was almost going to let it expire because I never thought facials did anything. I can put a mask on at home or exfoliate with my Sephora products. I decided to use this voucher on Saturday and was very impressed with the service and the results. Best facial I ever received. My friend has a habit of giving my facial voucher for the holidays and birthdays so I was at the point of almost resenting her because a lot of them really sucked and were a waste of my time. I've never actually treated my self to one but so glad I went! Not only did it feel great and had a relaxing experience my skin has never felt better. I get cystic bumps around my chin. It looks as though I have clear skin but I often get painful bumps around my chin that just won't go away. Sara West took care of it with this electrical wand which felt wonderful and really helped but also gave me advice as to how to care for my skin. She is extremely knowledgeable and formulates the perfect mask for your skin. I had dry skin around my nose so she didn't want to put too much glycolic which made sense. She has the latest products and instruments to give the perfect facial. She also explains what she is doing and asks what you want done. I highly recommend her. Her prices are very reasonable for the services received. I never thought of getting regular facials but I would definitely go here regularly for the pampering and excellent skin care. Finally my friend gave me a great gift !! read more

I have lived in California now for three years and won't get facials by anyone else but Sara. She provides such a calming and nurturing experience. Her knowledge of skin shows through in her work. She caters your facial to provide exactly what your skin needs. I always go to her when I see and feel my skin acting up. Within minutes of her examining my skin, she knows what type treatment my skin needs in order to restore it back to health. I trust and highly recommend Sara's facials. read more

I just went to get a facial from Sara the other day. My skin was glowing afterward!! My skin looks so fresh. It took off all the dirt and sun damage. Sara really took her time working on my skin. She is great at what she does and truly cares about her clients' skin. The whole experience was so relaxing. Sara makes the atmosphere really peaceful with steam, aroma oils, and relaxing music. I highly recommend going to Sara. You will be amazed at the excellent service you get at an affordable price. read more

I have been to day spas all over the country and Sara West is an exceptional esthetician! She is extremely knowledgeable about the skin and it's obvious that she is passionate about her work. I have enjoyed Sara's facials for years and my skin has improved so much.. My skin is more hydrated and I don't break out anymore.. I also don't have to wear as much foundation thanks to Sara's great facials! Sara is kind, generous, and very talented! If you are looking for a great facialist call Sara West! read more

What a wonderful experience! I had never had a facial but was compelled to go because I was having breakouts. Sarah assessed my skin, determined what type of facial I needed, and explained what she was doing every step of the way. I was shocked by how reasonable the cost was. The next day my skin was perfection! I will be back. read more

It was an amazing facial. Sarah is super sweet. Beautiful room and very clean. She left my skin glowing. I've had a lot of facials and none have left my skin so clean and very very soft. My skin is soft, but after the facial is was like a baby bottom. I will return. read more