Booked myself a birthday massage. First time here and I have zero regrets. The customer service was amazing. They gave me a free birthday enhancement for my birthday which I thought was so kind! My massage was incredible I did not want it to end. I didn't get to spend as much time as I wanted here using the amenities due to having plans but I cannot wait to come back. Not only that I left with a membership! Incredible experience to say the least. read more

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I've only been to the location in Orange before coming here and this location is nicer and feels more updated. The facilities and relaxation areas are spacious. My spa facial with Lory was great, though I was in a room that was facing street traffic and the noise from the street took a little away from the relaxation experience. The lighting in the vanity area is very dim and needs to be improved. That it's in a rather closed off area isn't ideal either when people are using multiple blow dryers in such a small area. Parking in the structure is easy and there is validation. The check-in and check-out process was smooth. read more

I just got a massage from Jo. She was incredible! It was like an out of body experience but I also have never felt so at home in my body. I love how she applies the exact amount of pressure in the right places. Firm yet gentle! Love her! read more

Another fabulous facial with Lory! She is top-tier. Hands down the best ever. No, I don't live in the area. Yes, it takes me about an hour to get here. Yes, it's worth every mile...and I absolutely hate driving. Especially in LA. But as soon as I pull into the Burke Williams parking structure, the stress is gone. On the ride home, I'm so relaxed from my visit that I'm unbothered by the commute. I'm so happy to have found both my favorite location and favorite esthetician at the La Brea location. My skin has never looked so good. read more

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After a couple of bad experiences at another Burke Williams location (Pasadena) I was ready to give up on Burke Williams but I received a gift card and decided to try a new location and I'm so glad I did. Everything about this location was amazing. Great, easy, free parking attached to the spa. Location was so clean, service was great from every single person I encountered. My prenatal massage was phenomenal and so was the bath. Absolutely loved this location and will be back to Burke Williams because of this positive experience. read more

Went for the first time yesterday, there wasn't a negative thing I could possibly say about this location. Yes, one of their usual treatments was out of service but things do happen. Nothing to be upset about. The best part was Elsa, she was so knowledgeable of my skin type, asked me thoroughly any problem areas on my face (as she was giving me a facial). I was able to ask her so many questions and she was an absolute sweetheart answering everything without missing a beat. I've had my fair share of facials and none have ever shared with me half the knowledge she did. While it was my first time there, and she's the first esthetician I had at Burke Williams I'm going to keep booking with her. read more

Everything is great at this location. I like the Hollywood spa better than others because it's so spacious. Large lobby, lots of space in the waiting lounge, huge hot tub and sauna and locker room. I don't feel crowded. The facials are amazing , the products smell really nice and they also do neck / shoulders / foot massage. If I could treat myself here every month , I would! My FAVORITE PART about this spa is the lemonade . I usually have 5-6 cups of it , it's very unique and refreshing . read more

I purchased a membership this year and I got to say this is my favorite location. They have their own floor in the parking garage and their spa baths are the nicest I've experienced compared to other locations. FYI, if you're interested in the MicroSilk spa bath only this location and Woodland Hills offer it! If you plan on coming to Burke Williams regularly I definitely recommend a membership for their membership prices. I really enjoy getting facials, spa baths and pedicures here. You also get to use their amenities such as the sauna, jacuzzi, quiet room, etc. with a scheduled service. Also can't forget their signature vanilla lemongrass tea! read more

Burke Williams Day Spa - Waiting area - Day Spas Near Me - Hollywood, California

This is THE best location in Southern California. Easy free parking attached to building that is covered, all of the staff here was so professional and kind. La drena and patty were some of the best massages therapists ever! Big, clean location. Excellent service, excellent amenities and they also have great deals as well, if you don't go the membership route. Definitely recommend this location. read more

Incredible day spa heavenly massage, wonderful place to relax , magnificent oils , beautiful kind staff with lovely manners & escape from the city life . recommend severally . read more

Just wanted to update that my experience has still been amazing at this location! I even don't mind the traffic getting here because the location just goes above and beyond especially Fred at the front! read more

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Disappointing end to what should have been a relaxing visit at Burke Williams West Hollywood. After finishing my spa service, I waited in line for about 15 minutes to check out. When I reached the front desk, the blonde receptionist told me another guest was ahead of me, even though I had been standing there before him and he simply hadn't noticed me. Instead of handling the situation politely, she rolled her eyes and responded in a dismissive and disrespectful way. For a spa that promotes a luxury and relaxing experience, customer service like this is disappointing. Guests who spend their time and money there should be treated with professionalism and courtesy. The spa service itself was pleasant, which makes the interaction at the front desk even more frustrating because it completely changed the tone of the visit at the very end. I hope management looks into this situation and follows up, because Burke Williams is known for better service than what I experienced today. read more

I came for my second visit to this Burke Williams location today and had another fantastic experience. Mitzi did an incredible job with my deep tissue/swedish massage. After using the dry sauna and steam room, I discovered the Tranquility and Quiet rooms and found them so comfortable and relaxing! My membership is absolutely worth it! read more

Massage was okay, but the real issue was that they were having an electrical issue the day I went, so they were unable to dim the lights in the room! Bright lights on the whole time! And I think the worst part is that they didn't even bother to call me ahead of time to ask if I still wanted to come in or give me the option to reschedule. I wasn't told about the light issue until I was already in the room, undressed, and ready to go! I decided to give it a try since I figured I would mostly be facing down the entire time, but it was still so bright and I couldn't even relax or focus...much less when it was time to turn on my back. I don't go here very often, so as far as I was concerned, it was supposed to be real treat. It really sucks that this was my experience. read more

Unfortunately during my last visit, the manager attitude and the way I was spoken to left me feel uncomfortable and unwelcome. When I used Apple Pay, it showed that I was charged and I told her the bank took out money from my account, but she said to tap it again. She didn't believe me. She insisted it hadn't happened bc she has to authorize it but my bank later showed a reversal, proving I was right. if your bank shows a reversal, that usually means the charge did go through twice at first. When she greeted me, it was clear from her tone and expression that she wasn't having a good day. But that doesn't mean it should be taken out on a customer. read more

Burke Williams Day Spa - Day Spas Near Me - Hollywood, California

(The only reason that this review did not get a 5 is because of the cleanliness of the showers, particularly around the drains, and the inconsistency with the match of my first massage therapist.) I've visited Burke Williams before (San Francisco location) and found it fine but not especially memorable. When a friend gifted me a spa day, I was excited to try the Hollywood location. I came in specifically requesting a deep tissue massage and made that clear when booking. Unfortunately, my first session was the opposite--it felt more like a light Swedish massage. The therapist was kind, but it simply wasn't a match. Rather than lie there uncomfortable when I should've been relaxing, I chose to end the service early. On a brighter note, I did enjoy the amenities--the steam room, sauna, and misting room were all lovely (I skipped the Jacuzzi this time). The tea, fruit, infused water, and healthy snacks were a nice touch. One area that could use attention is the showers; the buildup around the drains was noticeable and detracted from the otherwise clean, calming environment. Also, the shower pressure is not great. I'm sure this is because of water conservation but it doesn't make for a super satisfactory shower. The front desk staff was friendly. I forgot the names of the people who were working at the time but one was a tall girl with long braids. She was lovely and quite welcoming. Sorry, I forgot her name. The turning point came when I spoke with Dio, the manager, at checkout. He listened carefully to what I wanted, asked thoughtful questions, and guided me toward a better fit. Based on his recommendation, I rebooked at a later date with Jesse--and the difference was remarkable. Jesse is outstanding. His background, technique, pressure, muscle work, and communication were exactly what I needed. As a former athlete and someone who works out regularly and stays very active, I know my body well, so I was especially grateful to experience his skill. It's rare to find a therapist--especially in a spa setting--who can truly deliver deep tissue at this level. Jesse's knowledge and method are exceptional; he proves that deep pressure doesn't require forceful elbows, but rather skillful hands and thumbs applied with precision and intention. I left feeling completely renewed. I want to commend Dio for his professionalism, attentiveness, and for giving me thoughtful options to ensure I was paired with the right therapist, as well as the opportunity to turn the experience around. I also want to commend Jesse for delivering one of the best massages I've had, and for sending me out of the spa overjoyed and physically restored. I will absolutely be returning--and Jesse will be my go-to. read more

It wasn't until I started writing this review that I realized I had reviewed this location over nine years ago. I have to say that as far as the interior/conservatory room goes, I don't think they have updated this since I was last here. The front desk, staff, and my facial/aesthetician Kay were all very nice. Kay was quite effusive and kind. I think if there such a thing as an "old school spa", this place has that vibe. Although there are signs everywhere plus the desk staff who gave me the tour stating it, one guest in the locker room (where the sinks are) decided to practice a rap he'd been working on with his phone. Not just one verse, but a rap so long that I started drying my hair and finished before he did. Not a reflection on the spa per se, but not relaxing at all. read more

I've been coming here for years and it's honestly their best location. The staff is really great and the place is spotless and the services are solid every time. Highly recommended read more

I have had a membership now for about a year and every time it is a new experience. I enjoy the staff very kind and welcoming. I enjoy this location and have definitely seen my moneys worth. I encourage those who have doubts in giving this place a try. May be for you may not be for you but it's worth a try for sure. Will continue to come back for deep tissue massages and hot stones. Thank you so much for your consistency. read more

Love coming here for a spa day. The amenities are clean and updated. You can use the spa (hot tub, steam room and sauna with a service. They offer massages, facials and manicures/pedicures. The atrium is really nice to relax. There's complimentary tea, lemonade and water as well as banana and apples. Parking is easy in their structure, they validate. read more

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I absolutely love it here and go at least once a month for a massage. The membership is well worth it all!

This was my first time going to a Burke location other than my normal San Jose location and OMG was this place stunning! So much prettier and a lot bigger! There is a parking structure with a floor dedicated to Burke and there's an elevator that takes you directly to the entrance. We were greeted right away and I think his name was Fred that checked us in and he was such a delight! The sauna and steam room are what I've come to expect from Burke, lots of space in the locker rooms and again their waiting room is gorgeous! I got a facial with Mercedes and she was great! I usually only get facials from my sister because I'm SUPER ticklish and so she knows how to do the hand and foot massages so I'm not squirming around but Mercedes has the same magic touch so that was great because my service was actually relaxing. I'd definitely make the trip down to SoCal again just to come to this Burke location! read more

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Smells like spa and very relaxing great gift cards and services, very clean and excellent work!!!

I was a Burke Williams member for 2-3 years and this is the location I went to most. Started coming for the pregnancy massage which was really such a treat, then continued my membership for a lot longer. Mitzi is one of the best massage therapist I've ever met and I only go to her. Each time I'm unable to book her I've only been disappointed. She's really the best. Maria is also a fantastic esthetician. You pay a little more here than most places, but it's truly a luxury experience. You're paying for the amenities (dry & wet sauna, hot tub, showers, snacks/drinks, lounging area), expertise and service. The membership is fantastic and I look forward to my treatment every month. Unfortunately, i just don't always have time with a kid. I do wish to continue on the future. Also, I prefer this location a lot more than the Santa Monica location, the layout and parking situation is much better here. Highly recommend, treat yourself! read more

I love the Burke Williams Chain and have been a member for several years now. I have never had an issue with service or any miscommunication before. Everything goes smoothly and I usually have a pretty relaxing time. My favorite therapist here is Chi. She knows what she is doing. I was close to cancelling my membership until I found her. It's hard to find someone that does it how you like. I enjoy this location because it's spacious and there aren't that many people on weekday nights. When I come to this location, it's usually after work so it's really great to relax after a long day. I do have a request, I've put this in many surveys as well - as a 4' 11" female, I wish there were designated lockers that you guys could prep with the smaller shoes and robes so I don't have to ask for it every time. read more

One of my favorite spas in the city. Super clean, friendly staff and amazing service. read more

Burke Williams Day Spa - Day Spas Near Me - Hollywood, California

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I was there 2 weeks ag, almost $300 for 50 min massag, I will never go again I can get 6 massages for $ 300 , they don't touch your head at all during massage and head is the most important part of your body to get massaged read more

I've been here once before and forgot to review this BW location. It's in a freestanding building on La Brea. It takes 17 minutes to get from Sunset Blvd in traffic. Once you park underneath, you can take the elevator to paradise aka Burke Williams! Everyone was so lovely when I had a massage and facial. The women's spa was clean and pristine. I highly recommend coming here! read more

Burke Williams Day Spa - Almost there - Day Spas Near Me - Hollywood, California

Amazing massage! Great pressure and professionalism, I highly recommend Amy . I get a lot of massages and she is so good , and she was able to book morning Sunday She adjusted the pressure to exactly what I wanted. Would highly recommend her! Fantastic job! read more

Burke Williams Day Spa - Day Spas Near Me - Hollywood, California

This was my first time going to any Burke Williams and I can't wait to make this my monthly trip. It was beautiful and very refreshing and peaceful. They have a lot of amazing treatments. You have to have a treatment to go into the spa. As soon as you're in the parking lot, you feel an instant sigh of relief. I had a bath treatment and I loved it. Lana is sooooo kind. Anneris is a great hostess with the mostest. Parking is included. It's a beautiful location There's a sauna, steam room, fruits to enjoy, jacuzzi. Clothes are optional. I and a majority of women wore bathing suits. Then they have a couple quiet rooms. I'm grateful to have gone and can't wait to go back. read more

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Burke Williams is a top notch spa in my opinion. My masseuse is and will always be LEK. She is very skilled and immediately finds the store spots. She is experienced in Thai massage and therapeutic massage as well. I almost don't want to get the word out about her but deserves the praise and recognition! Thank you Burke Williams and Lek ! read more

Love the consistency of this BW! Front is friendly and cleaning ladies are nonstop working to assure a clean and safe environment. I have 2 favorite massage therapist but will gate-keep their names lol read more

This Burke Williams location is fabulous! Beautiful facility, secure parking and top notch massage techs! The 80 minute Deep Tissue with Lek is heavenly! read more

If you want the most amazing facial ever, I HIGHLY recommend Elsa! She is so knowledgeable! Explains every procedure and products! She's also a great massage therapist and sweet person!!! read more

The facilities have gone WAYYYYYYY down. Everything was lowkey dirty with hair in the showers and I was left really disappointed because if you are paying monthly for a membership I do expect a level of cleanliness read more

OMG I just came in for a last minute massage and let me tell you Harris did AMAZING at a deep tissue I only got a 35 minute massage but it felt like an hour! He listened to my concerns and got out all of my knots. I'm so grateful! The facilities are still wonderful as always. Lovely tea and sauna. Takeaway: Ask for Harris read more

I'd advise spending your money on a massage or facial here and getting nails done elsewhere. I've been to this location a few times, most recently getting a pedicure because I desperately needed one. The technician was friendly but I would not get a pedicure here again. I could have painted my toes better myself. Also they only do old school nail polish. read more

Very nice facilities, modern great service and the staff is very friendly. Highly recommended it.

Oasis in the city. I always select Lek for massage. She is highly trained with a background in Thai. She has a therapeutic technique that always leaves me feeling SO much better after. After recovering from surgery, my muscles have been a mess, trying to build back up and constant knots. She has a very positive energy and it translates to her massage work, making me finally feel my best after seeing her every month since December. Grateful for her! Plus I always enjoy the steam room and lovely jacuzzi to warm muscles prior to massage. It's also nice to have great facial cleanser, toner, and lotion to use, along with an amazing shower. It's something I always look forward to read more

I recently visited this location for a deep tissue massage; I was experiencing pretty severe neck pain and definitely needed it. My masseuse was Sloan, and she did a wonderful job of taking time to discuss what I was looking for before the massage, and checked in often during. 24 hours after, I felt like a new person! She was fantastic. All of the staff were very friendly and professional, and the facilities were great. read more