Kyle at Wyoming Automotive was professional and kind. They were able to get my car in quickly and…read morediagnose the problem in a couple of hours. I would highly recommend this repair shop to anyone.

I would not recommend this shop. I brought my BMW in for a cooling system flush and a transmission…read moreflush. I was quoted one price, but when I dropped off the car, I was told the transmission service would cost more than double. When I picked it up, the cooling system flush had also doubled in price because they said my car required "special fluid." They later called to ask if I was satisfied. I explained that I was not and pointed out that the work order simply listed a green-fluid flush. They said they would call me back, but several weeks have passed with no follow-up. After checking the car, I found milky green coolant and the reservoir was not even filled to the proper level. My BMW requires red, pink, or orange coolant. Based on what I observed, I was charged for specialized service that does not appear to have been performed correctly. Disappointing communication, unexpected price increases, and serious concerns about the quality of the work.

These guys do AMAZING work. I spent a year trying to fix a nagging issue with my car, and nothing I…read moredid worked. I dropped my car off to them, and within 2 days they fixed my car. The price was more affordable than I anticipated, compared to what other garages charged me, while also no fixing my issue. I am a customer for life, I will be bringing all of my cars here.

I was referred too Neighborhood Garage by a dealership unable too work on my vehicle due too it…read morebeing 11 years old. Previously told twice by two different places, that I needed new tie rod ends on the front end. Neighborhood Garage did a diagnosis and found No Issues with my tie rod. They serviced both my vehicles and restored my faith in actual Honest, Complete and True workmanship dedicated too the working class who can't afford Upcharges and Shady business practices. Thank you Neighborhood Garage

Absolutely love Dons. They do a great job servicing. The car always leaves feeling new. The guys…read moreare so friendly and warm. I talked to one of the guys for over 5 mins about tv shows and just life. These guys are amazing servicing cars and have great customer service. They're breakdowns of the work done on the car is so meticulous and detail oriented. They take pictures and videos of the parts they replace and the work they've done that they add to their overall report. Go to Dona if you want a high quality service and if you value your vehicle.

Great experience so far! Took in my Hyundai Sonata for oil change, tire rotation and basic…read moremaintenance checks. I was definitely impressed with my service. I loved getting pictures and explanations of the different checks that they did on the car. I have never had that happen before when going to a dealership. I think that's one of the reasons it tends to be hard to trust service places is because you always feel that since you aren't an expert they could always be taking advantage of you, but when you get something like that sent to you, it eliminates that and becomes so much easier to trust! Plus Alex was friendly and provided great updates and customer service!

Donovan's is a trusted local business and we would take our vehicles to them for any cause (both…read moreDonovan's Express and the main location in Pleasant Ridge). When they discovered an additional issue right before they returned my vehicle, they did not charge for labor and even gave a discount on the part. When my AC recharge did not work the first time due to an underlying issue discovered later, they also did not charge for the failed AC recharge. The workers are always kind, patient, and explain issues thoroughly and carefully. They never act hurried or impatient, and when an issue arises on their end, they are apologetic and strive to make things right. My father listened to the Dale Donovan car show on Cincinnati's local radio station for years. We love supporting this local business! Shout out to Wayne for being so sweet and kind.

This review is based on help I received online alone which is why I am not giving a full five…read morestars. I posted in a local pleasant ridge group for recommendations for mechanics along with specific issues my car was having. Multiple people recommended this shop, but it did not have immediate availability. Kyle Donovan commented on my post accessing the issue as well as offering different solutions for it. It was like having your own chat bot! Just on that service alone I will check out this place in the future! Top notch customer service!

Most trustworthy auto repair shop I've ever used. Never have to worry about getting the correct…read morework done, no more or no less. Peace of mind is the highest value.

Best auto shop owner is honest and great explaining my plan for forever driving my car staying safe…read moreon road thank you Mr T lexus cust

Excellent friendly and professional service. Very much appreciated. Thank you. Will return.read more

I 100% recommend this shop! They are great! We were driving from Michigan to Tennessee and our car…read morebroke down in Cincinnati. I called 3 other shops that couldn't get me in. Elite recognized my emergency and got me right in on a Friday and back on the road in 3hours. Their prices were more than fair. The girl in the office "Emily" took us to a spot for lunch so we didn't need to pay for an Uber. My car was fixed right and fast. I couldn't be happier. Be sure to ask for Ken when you call.

I've taken my cars to Sumner for than 12 years. The service has been great Ryan is informative and…read moreprofessional. He replaced an engine in my 2009 Hyundai Genesis 6 years ago with no issues. I highly recommend this business.

5 star review for this shop they do great work and worked with me on the price definitely recommend…read morecheckin them out

Excellent! Ethical! Skilled! I have had my Subarus serviced by Auto4N ... now Donovan's Auto4N …read more.. since 2011. I trust them completely. A high value legit. asset in today's strange business world. DWR @ 04/2026

They charged me $357 to replace what they said was a bent wheel with a wheel that it is so rusty…read morethat the integrity of the metal is questionable.My Tacoma was vibrating before it went in and was still vibrating when it left. In my opinion, they are not useful to anyone but themselves.