I am writing to formally complain about a deeply troubling experience during my mother's…read moreappointment today. My mother is 85 years old, handicapped, and has significant difficulty walking even with a walker. She was scheduled for a denture adjustment appointment at 12:50 PM. At approximately 11:00 AM, I received both a text message and a phone call from your office instructing me to bring my mother through the back entrance so she would not have to walk a long distance. When we arrived, the back door was locked. There was no bell, no signage, and no way to alert staff. It was extremely cold and windy. I attempted to call the main office line multiple times, but no one answered. We waited outside for over five minutes, during which time I could not safely leave my mother standing, as she was at risk of falling. Eventually, a staff member named Melissa opened the door while taking out the trash. She refused to let us enter and repeatedly told us to go to the front entrance, stating that staff "do not work in the back." I calmly and respectfully explained multiple times that your front desk had specifically instructed us to use the back entrance and showed her the text message confirming this. Despite this, she refused to assist us, refused to contact the front desk, and continued questioning me in a confrontational manner rather than helping an elderly disabled patient out of the cold. After several minutes of unnecessary argument, I stated I would take my mother back to the car and go to the front desk myself. Only then did Melissa say my mother could come inside and sit in the waiting area. Shortly afterward, another staff member, Holly, became involved. Instead of addressing the situation or acknowledging the failure in handling a disabled patient, she immediately defended Melissa. At no point did either staff member acknowledge that my mother's safety and comfort should have been the priority. This situation reflects a serious failure in basic customer service, communication, and care for elderly and handicapped patients. At minimum, my mother should have been immediately allowed inside and seated while staff clarified any internal confusion. I expect better treatment for vulnerable patients and hope this matter is taken seriously, and not question patients like some legal experts! I AM TOTALLY SHOCKED THAT I GOT A LETTER FROM CHRISTINE THE OFFICE MANAGER THAT THEY WILL NOT BE PROVIDING SERVICES TO ME ANYMORE, EVEN THOUGH THEY MISTREATED ME AND MY HANDICAP MOTHER, ABSOLUTELY UNBELIEVABLE! GREAT CUSTOMER SERVICE, BY NOT ADMITTING THEIR FAULT!

I have written a review for Lux Smile before and need to do it again because I just had another…read morewonderful experience there. I had cracked a tooth and knew I would need a new crown. Got an appointment in no time and Dr.Sarah and her assistant Jackie began their magic! Believe it or not I went in at 9:40AM and walked out a few hours later with my crown all done and feeling perfect! I am so impressed with this dental office. Dr.Will has put together an outstanding group of very bright, great people! Everyone is so kind and so happy when you arrive. You'll feel right at home in a minute. BIG THANK TO YOU ALL!

I had an appointment that was canceled because they had no dental hygienist. I rescheduled for…read morefurther out and they just canceled that appointment because once again they do not have a dental hygienist available. I was told I would be put on a cancellation list. I never received a phone call to reschedule from the cancellation list and I know that there were appointments available because they offered them to my daughter two different times. They are disorganized and disrespectful of people's time.

went here because they took my health insurance, had an abscess tooth infection and needed…read moreantibiotics. they prescribed me amoxicillin but after three days the swelling continued. I called back and spoke to a nice person on the phone the assured me they would send out a new script of a stronger antibiotic as soon as she hung up the phone. well I wait two hours (in pain) and go to get the medicine and they tell me the doctor never ordered it. im like that's weird surely there's a mistake...so I call back and they don't answer.. I wait 10 minutes call back again, no answer... mind you I spoke with someone there this morning! so then for the next two hours I called back every ten minutes with no answer. only to have to go to SSH for relief. talk about dropping the ball on an easy thing. I guess not so easy

Dr Shirpani and the team are great. When I first started coming here over ten years ago, needing a…read morelot of work and living paycheck to paycheck, they worked with me. I'm here right now getting a short notice surgical clearance done and they are right on it

From the owner: Family Dentistry provides general and cosmetic dentistry, including bridge work, implants, teeth…read morewhitening, teeth reshaping, and emergency dental services, in Marshfield, MA.

This place is amazing. The staff are so nice, and i got a great cleaning, and I would really…read morerecommend Levin Family Dentistry. Dr. Levin is great and is very nice. He can give you a very good cleaning!

Haven't been to the dentist in years and figured it was time to go. I live in town and drive by all…read morethe time and have friends that go here so I called and they got me in that week. Dr. Levin is a sweetheart and gave me a great thorough cleaning(with no cavities or issues, yay!). The office is bright and clean and very welcoming. I'm glad I bit the bullet and went to the dreaded dentist cause it was a great outcome. Now I'll be back every 6 months for a cleaning. Highly recommend!

I recently saw Abby for a facial and she is amazing. Addressed all my concerns and one of the best…read morefacials I've ever had. I will never go elsewhere.

From the owner: When you choose MD Esthetics, you are choosing a practice that combines evidence-based treatments…read morewith clinical expertise and the highest quality standards. You're putting your beauty and well-being in the hands of skilled professionals who truly care. Our team of experts brings years of expertise and knowledge to the table, ensuring that you receive personalized treatments tailored to your unique goals and needs.

I was told that Wendy gives the best massages, as I'm sure they all do. So, I booked with Wendy…read more Let me count the ways of this fabulous experience. Everything is nicely heated. The clothes rack, the table, oils, towels and a gently weighted blanket. Add in a cool eye mask and I was in heaven. This was a 90 minute massage and it was from head to toe. Wendy knows just the right amount of pressure and just the right touch on your scalp. The spa is warm and inviting. The staff is top notch as well. I cannot wait to try the other available treatments here including a Himalayan Salt relaxation room and sauna.

I heard about Le Joli Medical spa by a client of mine and I decided to give it a try. I read on the…read morewebsite they offer everything from B12 shots to different vitamin iv infusions. They also do many types of cosmetic procedures such as Botox, fillers, body contouring and the new Vampire facial treatment. Today I got my first facial by Rachel and it was amazing and very relaxing. Kristin MacNeil is a well known RN who just did my lips a month ago and it was not only half the price of a Dr she is a true artist. I didnt get bumpy or swell up. I think this spa is amazing. As for men who feel funny going into a day spa Kristin will also see clients at the black tie spa as well. I am very happy

I was there early this morning for my flu shot and I had no problem I don't know what people issues…read morewith CVS I didn't have any issues they took me in to get my flu shot on time and I had no problems

The wait time for the pharmacy is atrocious. The customer service for them is also terrible, and it…read moreseems the people working have no idea what they're doing. Spent 2 hours trying to get some medications that should have been ready when we got there.

This yoga studio and community are a sanctuary for me. The space is beautiful, the classes and…read moresupport fantastic, and the people are kind and giving. Melissa, the owner, has created a haven of goodness that extends to every part of the business.

if you are looking for a strong yoga community, Unplug is for you. it all starts with the owner,…read moreMelissa. she is kind, spiritual, empathic as well as a seasoned teacher. robust schedule with diverse classes. it is a very, very special place.

My rating has to do with the policy of this company, not the massage itself. I booked an…read moreappointment through the website a week in advance, and my credit card was charged immediately for the full amount of the appointment. Once I saw this, I immediately canceled the appointment as I do not agree with being charged in full a week before an appointment. The website said I had to contact the owner for a refund, which I did, and he said it would take a day or two. I never saw a refund and texted him again with no answer. I finally had to contact AMEX to dispute the charge, which is ongoing. So buyer beware!!

This was the most unusual and amazing massage. The strokes, the movement, and the flow was so…read morefreeing physically and emotionally. The lomi lomi style was a revelation; I'd had an encounter with this int a small way and so I searched it out and found Healing Hands. Edward was intuitive, so kind, and I am grateful to have found such an experienced and expert healer in this style. Highly recommend!

I absolutely loved my spray tan with Jennifer. She is extremely knowledeable and it is clear that…read moreshe is passionate about her work. She knew just what shade to use on me and was eager to listen to the results I was hoping for. She has a variety of shades as well as scents, which is HUGE for me because the only thing I don't like about getting spray tans is the smell! I did not look orange whatsoever, just had that healthy glow which was exactly what I was going for. I have been on the fence about getting a spray tan for my wedding this summer, but after my experience with Jennifer, I'm definitely going to see her prior to my big day.

Amazing!!!!! I have had a ton of spray tans and this is by far the BEST spray tan ever!!! I have a…read moreweekly spray with jen and her package deals are great along with her professionalizm and attention to deal. She also did my spray tan for my bikini competition in May and I had competitors asking me who did it because it was flawless..... Highly recommend!!!! Wouldnt go anywhere else..EVER!!! Tory