I just wanted to write about my experience working with Rhonda when I was looking for a car loan…read more She was PHENOMINAL. She made the entire process so much better, and less stressful. She was so nice, and really competent, knowing exactly what to do in different scenarios, and helping me try to get the best rate/deal. I highly recommend using Rhonda at Hanscom Federal Credit Union at the Devons branch; she made the car buying experience enjoyable!

My debit card was hacked, $1000, working with this credit union has been a nightmare. Most banks…read morewould put the money back right away and then get themselves reimbursed. Not Hanscom. I can't tell you how many people I've talked to. Still waiting for my money and then changing banks.

always a wonderful staff who are very helpful and help me with anything I need right awayread more

Great service and the staff is very friendly. Helpful advice on loans, saving and investing.read more

Had a financial challenge. People on the phone were kind and within minutes the person with the…read moreright expertise called back. During this phone call various options were discussed and explained in such a way that I could understand. I asked a zillion questions and they were patient and showcased their teaching skills. I felt at ease like these people and this institution have my back. They were honestly trying to help me while being up front about costs and "whats in it for them" with the terms of any financial product. It was refreshing to go through this process with such kindness, humor, and a focus on regular communication. I will refer anyone here who will listen.

Avidia Bank... the name says it all, doesn't it? Best Bank…read moreEVER!!! And absolutely Best Customer Service and NO FEES like any other bank I've ever put my money in!

As banks go, Main St is mediocre at best. I think someone forgot to look at calendar while…read moredesigning their website. "Archaic" is the first word that comes to mind. "Untested" is the second. A good example would be trying to download checking account data. You can only access a maximum of 45 days of data at a time. Seriously, 45 days!? In what world is a limit of 45 days appropriate? And the data that is supposed to be formatted for spreadsheets (csv) is, well, poorly executed. Next is their reports. Just try getting a report for January - December. You'll most likely end up with February - December. Like I said, UNTESTED. I've been designing and developing software since the mid 1980s. I would be ashamed and embarrassed if I released garbage like Main St Bank has.