This review is long overdue. Back in October of 2023, I spoke to Ron on the phone about wanting to…read morehelp my parents find an assisted living facility for them. I felt that he was genuine and honest. I could tell that he really cared and enjoyed talking with and helping people. He was very knowledgeable and honest about the types of facilities that would be a good fit for my parents. Susan then followed up with an email summarizing Ron's picks for my parents. I so appreciate their kindness. I could not recommend The Passat Group more.

I can't say anything but wonderful things about Ron. Though my father-in-law decided to stay in…read moreMassachusetts and not move to Los Angeles, Ron gave us his personal best throughout the entire process. Trust that you and your loved ones are in good hands should you need help finding where to go next. This is such a difficult decision, and Ron is just the person you need in at your side.

Another 5 star review for the pulmonary Out patient Procedure center . My pre op nurse Georgina…read morewas one of the best pre op nurses I've ever had . I might be wrong on the name but lorenzo did my IV and got it in first try . Excellence in care !! My anesthesiologist was Dr Drew Tsakos ! MORE EXCELLENCE before i even got the whole sentence out that i needed anti nausea he was already pumping it in. Then i was OUT. woke up , no vomiting because he gave me another dose before i woke up . Thank you Dr Drew , you made post op better than expected . We connected on another personal level which I cannot say enough for his strength and courage so if you are lucky enough to get Dr Drew Tsakos for your anesthesiologist you'll have a great post op experience. Marjorie was my recovery nurse and luckily i was right outside the station so she was ON IT i went though 4boxes of tissues post exam . it was all 5 star again. Go check in at the main hospital desk and ask for instructions the message left by the dept told me to go to the second floor down the long hallway to register and ready for exam. they were wrong . Diagnostic OP pulmonary and Cardiac is on the first floor - rightfully for people who may not be ambulatory . Thank God I am ambulatory . The hospital Mri dept blew so they were using their Mobile MRI for imaging , had one before surgery, everyone was masked except the main technician and while i was out in the waiting area near him (guy with beard and no it unfortunately was not santa ) he let out a giant sneeze with mask down over his chin and i didn't hold back . He's the damn medical professional and he's sneezing in open HE KNOWS BETTER . the lady before me in the room was at least 90, i felt really bad for her cuz she couldn't cover she was in the mri . i covered my face quickly. Dude! we're here for a lung issue are you kidding me?? I'm not going to ding a star for the bad MRI dude but please if your sick don't go to work especially at a hospital . I'm sure there's plenty of people who could sub for them

My husband had surgery here yesterday and I am so disappointed with the recovery room nurses. I…read morewant to start out by saying that the volunteers who work outside of the recovery room were phenomenal, so kind, and helpful. But unfortunately, that's where it ended. I went into the recovery room the first time and everything seemed fine and the specific nurse who was assigned to my husband was okay. When I was told it would be about an hour before he would be discharged I went to get something to eat. When I returned I waited 15 minutes past the time I was told to return and finally was admitted to the recovery room. The nurse who was preparing his discharge papers grew very impatient with my husband because he was clearly having trouble putting his sweatpants back on. Rather than help him (I didn't want to touch anything-it was urology surgery so he had to go home with a catheter for 3 days) she watched him struggle for about fifteen minutes. He was in pain and it was very hard to bend. Finally he got his pants on then the nurse berated him for not putting the catheter bag into his pants correctly. I mean, he's not a doctor and I don't understand why she was so unwilling to help. Next she gave my husband directions (when he was still coming off anesthesia) to empty the catheter bag. When my husband didn't understand her, the nurse began saying to him, "I told you-this is what to do. I just told you!" Very unprofessional. When he was not responsive to her, she enlisted me to do it, even though I said I could not do it and felt uncomfortable going home not understanding how to do it. She then went on about blood clots and all of the negative things that could happen and never addressed our problem. When we left the hospital, I had to make a million phone calls to get home health care to come to our house. I blame this on the surgeon not making a referral in the first place and the hospital being so rude. I would recommend that the recovery nurses get some patient training in patience and professionalism.

NOTE: I worked Exclusively with April Godales…read more To begin with, I looked for someone to help in dealing with my mom for months. Had hideous luck. Some made things sound too easy, brought New Age Ethics into a Alzheimers Dementia situation that really wasn't apropos, and there were others who were more interested in me having Power Of Atty or an updated Advanced Health Care Directive. I met with people that before they came to the house admitted they were at best semi-competent. I am an Only Child, have no family, friends or neighbors who can help in a hands on way. Before April, I was completely adrift. April Godales and my family always worked on a handshake deal. She visited the family home. The Nursing Facility my mom was at after her fall had given her multiple fractures, and even was there 12 hours before my mom got to the Assisted Living to make sure the bed arrived properly. IT wasn't only April that told me ins and outs of my mom's Medicare and Insurance situation, it was April who guided me through where to get my mom decent Furnishings. To wit, my mom began in a Respite Stay situation and when I realized my mom should simply be a Long-Term Resident with 6 days to get everything within the unit. April didn't blink an eye. She was around on weekends and available until 10pm most nights. April Godales is a A Level Sherpa. I honestly don't know where I--and much more importantly my Mother--would be without her. But here's the thing: I still had a physical and mental breakdown the day after my mom got to her destination and was safe & happy watching her favorite channels on her new Color TV. April was an unparalleled guide. But it has to be a family member making all the toughest decisions. The thing that was great about her was she laid everything out in an understandable way, and left the client to formulate the best decision for the elderly loved one. April knows this. The Case Managers and Insurance Specialists at facilities know this. But I am not sure that all the people who will contact Assisted Living Locators fully grasp where her job ends, and family's responsibilities now begin. She does a world class job as a professional. But the weight still has to fall upon family shoulders. You have to do your own heavy lifting for the family member you love. You cannot phone it in. That said, I looked for months and April & Assisted Living Locators were the only team at all worth their salt when the chips were down and the walls were closing in all around around me.

My friend asked me to help her find Inpatient Hospice. Laura chatted with me yesterday. Explained…read morethat there is no longer any free standing Hospice Houses in Los Ángeles. Assisted Living can't take people who are bed bound. So that leaves Board and Care facilities. There is 2 month minimum that start at $7,500 / month on Westside and $6500 in Valley - have to pay for 2 month minimum. (Private room) She then found me 3 B& C facilities that would take my 50 yo friend. Most places are for Seniors. I have forwarded the information to my friend. I really appreciate her taking the time to help me..

Hilda and her staff and family are so lovely. Do not bother looking anyone else to take your loved…read moreones, Hilda's home is full of love and joy!! I am so happy that my husbands family took Auntie Jane there, she was very happy with all the help, she said the food was delicious and Hilda and her staff always welcomed us in for frequent visits to see Auntie. Thank you Hilda, for everything you did for our Auntie Jane (Best known as plain Jane)

Outstanding board & care facility in West Los Angeles. Hilda and her staff are some of the most…read morekind and caring people we could have ever hoped for in caring for my elderly aunt who suffered from dementia. We chose a board & care over a typical nursing home environment because we wanted our loved one to feel at home. The home is spotless, the meals are amazing and the level of care is 2nd to none. Hilda, you made a truly difficult time for our family not only bearable, but seamless. We are eternally grateful to you and your lovely staff for caring for our sweet Aunt Betty in her final chapter. God bless you!

My Mother's Place is an elder-care residence in a quiet neighborhood in Mar Vista. Hilda and her…read morestaff have taken excellent care of my mother since she's been there. My mom has a quiet private room with a private bath off the shared living room. The staff keep an eye on her via a cam and microphone in her room - and they are never far away from her. My mom has everything she needs here. When she first arrived, I accompanied Hilda to the market to help her discover the kinds of foods my mom likes - talk about personal service! There is also a beautiful garden with wheelchair access. Hilda also has a handicap-access van and can take my mom to the doctor if/when that is necessary. The staff always makes sure my mom is clean, comfortable and warm. They apply creams to her body and face. They feed her when she needs assistance and help her with showers and other needs in the bathroom. Best of all is Bruce, the "therapy pup" at My Mother's Place. Bruce is a lap dog and loves attention. If you have a friend or relative who needs excellent care, I suggest you call my mother's place to arrange a tour of the facility.

From the owner: Feel better in the comfort of your own home. We specialize in care and daily living assistance to…read morean array of individuals. Whether you need daily assistance due to aging, illness, recovery, or rehabilitation, our care givers will provide an individualized service that you can trust. Companionship is key to a trusted relationship with our caregivers. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. We provide one-on-one attention and care that cannot compare in other settings.

The location of this facility is very convenient, and I have grown quite fond of a few of the…read moreemployees (Jenny at reception, Ariana in activities, and Jasmine in the MedTech office). Other than that, it's difficult to recommend this facility. My beloved mom has been there since 2019, and the rent continues to increase by 10% or more annually as the meals, activities, and personal attention decline. The staff is not trained in dealing with seniors or Alzehimer's patients and management is unresponsive, in general. I would not recommend it.

The only good thing about Atria is the location, Kendra (director of memory care) and a few of the…read morecare takers. 1. My fathers floor is severely understaffed. 2. There is no program to speak of. It's posted up for people to see but it's a joke since it doesn't exist. 3.They raise your rent to an astronomical rate. 4. Turnover amount staff is high - they can't even retain employees so they hire outside agency to fill in and many times those people don't show up for their shifts which leaves for an understaffed floor. 5. The food is fine except for the fact my father is a pescatarian and they continually serve him meat. 6. Staff are often on their phones while on duty while residents just stare into space. The best part was when I complained about the facility being understaffed and Chad the senior VP recommended me handing out flyers around town to drum up employee interest. I could go on and on about this place. Only go if you have no other option, and are willing to pay high rates.

Sadly they are all about the art on the wall and draining your bank account…read more Management has zero compassion or empathy. Some of the employees are kind and caring but they are overworked and exhausted. There's no consistency in their staff which is disorienting for the elderly. And...they lie, which is the worst of all. For almost $17k a month THIS is what we get?! There must be better places for my mom!

I have lived at Belmont for 4 1/2 months & am very happy here. I've met many interesting people…read moreand enjoy the programs that celebrate every holiday. I've recently began taking an excellent Spanish language class that meets weekly and love using the salt water pool that's heated to 85 degrees! I began a program that screened all the fine documentary films of Amanda Pope who had recently retired after a 30- year career at USC's School of Cinema teaching both directing & documentary film making. Amanda introduced her films & shared fascinating "behind the scenes" info. She also stays to do a Q&A with the audience post screening. I really wanted to give Belmont a 4.5 rating, but there was no option to do so. There is no perfect, but aside from a dining room with poor acoustics, I think it's a great place to find companionship, a stimulating environment and an opportunity to have great fun and continue growing as we age! Before signing off, I must note that the well trained staff gets great credit for taking such good care of us. Many young people are available to help us with technology, the house keepers become good friends, the drivers get us to appointments on time and the engineers are great at fixing things in our apartments. They are the underpinnings of our stress free life. Audrey Stein

I wanted to write this review as I prepare for my pending discharge home, If the situation arises…read morethat you need a skilled facility for rehabilitation this is the one to choose. Staff that are highly skilled, respectful and willing to go the extra mile. I have not met one person that didn't give 100% of their time. The physical therapy department is top notch. They work very hard to maximize each patients ability. This is why I'm able to return home. Thankyou for the great care!

Great care and service at the facility. The staff seemed very caring about patient care. I thank…read moreeach and every one of the employees for professional service.

I was just released from Pacific Acute. I have been in one other facility and am familiar with two…read moreothers. This was the best. The food was the only thing that didn't measure up to the rest of the facility. The nights were quiet which was really important. Staff was adequate for the number of patients. I would definitely choose this facility over others. Wendy, the case manager, actually called me to make sure I was okay two days after I went home.

I spent 2 weeks at Pacific to address my disability. What was an important factor to me was the…read moresize. 47 patients and only 2 to a room. The crew were wonderful and I received top notch PT and OT. I interacted with a lot of patients during Bingo. It was very refreshing. I even got to watch Monday Night football in the common area. They had many great activities. I even got a great manicure. The most pleasant surprise was the Chef. Retired military and one hell of a creative cook, especially the deserts (even though he is a 49ers fan) vs my Rams. When it was time to leave they helped me pack as I had brought way too much stuff (clothes). A special shout out to Michelle and Mark for taking such good care of me. Sorry it took so long to post but I've been working hard at outpatient PT.

My mother has now had two surgeries at UCLA Santa Monica Medical Center over the past three years,…read moreand both experiences have been outstanding. Every single staff member we have encountered--from the physicians and nurses to the technicians and support staff--has been first rate. The level of professionalism, knowledge, and attentiveness throughout the hospital is truly remarkable. The teams are incredibly thorough, compassionate, and accommodating, and it's clear that patient care is taken very seriously at every level. During stressful moments, the staff consistently took the time to explain things clearly, check in frequently, and ensure my mother was comfortable and well cared for. It genuinely feels like the "A team" works here. The coordination between departments and the overall attentiveness of the staff make a difficult experience much easier for patients and families. I can absolutely see why UCLA is considered the number one hospital in California. Our family is deeply grateful for the exceptional care my mother has received here.

Great hospital and doctors but like any other hospital advocate for your patient and be on top of…read moreprocedures. Metered parking on street is free after 6pm, read parking signs before parking on street. Valet parking available and there is also a parking structure down the street as well.