GCC honestly exceeded my expectations in many ways. The facility is very clean and they take pride…read morewith daily cleaning. The administrative staff is not only friendly, but knowledgeable. The CNA staff is a group of people that are well trained and also take pride in ensuring each patient feels as if their room is an extension of home. The physical Theraphy daily regime fits perfect for people looking for a staff that are excellent in their craft and define a regime that meets your requirements and objectives during your stay. GCC was in my top tier of selections to transition to after my hospitalization, but the entire staff surpassed my expectations. I met some great friends and will always value my time spent at the Clinic.

Some of the nurses, the janitorial ladies and maintenance crew were rude and disrespectful, talk to…read morepatients with bad attitudes. Few of the staff there were pretty nice though. No air conditioning, and also they were against patients opening up their room windows for fresh air. They allowed patients to blast their TV almost to the max volume late nights after midnight. Sometimes the food wasn't well cooked. A lady name Robin who worked there, at times she wouldn't open the door for patients after we went out back to smoke cigarettes. Such an unprofessional place, I definitely give this place a thumbs down. I was a patient there in early 2026, wish the Doctor would have sent me someplace else, it was a bad experience there.

The current management at Gardena Retirement Center is completely unreasonable. They have turned a…read moreformerly acceptable assisted living facility into a prison. Residents are shut into the rooms and cut off from contact with the outside world. Guests are required to call the facility the day before they want to visit a resident. It does not matter if there is an emergency, or sudden illness or injury. The staff will not let guests in to see their family members without an appointment. It seems they are trying to hide things from the public. To make it worse, there are very few staff members that speak English. Only a few employees will ever answer the phone. When guest call to make an appointment to visit, they may spend several days calling before anyone answers. The non English speaking employees get tired of listening to the phone ringing, so they pick up the receiver and then hang up. Guests know that the majority of the time, they will be hung up on by the staff. This behavior by the staff is designed to keep guests away. It was never like this under the former management. Today I called repeatedly from 4:30 PM until 11:15 PM, before a staff member answered the phone. I experience this every time I need an appointment. Most people probably would give up, but I won't give the manager that satisfaction. I just wear a headset and put my phone on redial for hours and hours. Can you imagine a manager that wants to prevent elderly residents from having guests? That is Susie Fuentes. These are residents that could die at any time, and their families are being prevented from visiting them! It seems criminal. Yet any time anyone shows up for a visit without an appointment, they are turned away. The only reason given is that "those are the rules". There is no logic to this policy! The rules are not based on the capacity of the facility, or on how many guests a resident has seen that day. It doesn't matter if the guest comes to visit during visiting hours either. They have to call and get through to a staff member, the previous day to be permitted inside. So no one can drop by when they are in the neighborhood, they will be turned away. Here is a screenshot of my "recent calls" to make an appointment.

Very dirty place, inside and out . Only thing I liked was that you cannot just walk in. There is a…read moredoorbell so staff can let you in

We lived in our own house in West Torrance since 1971. During the last two years we decided to tour…read moreassisted living facilities in our area and further south. We also were concerned that just taking tours with a sales person was misleading. We were aware that people were leaving one failed facility and going to another with the hope of better treatment. We felt uncertain about leaving our beautiful home and moving into this unknown world. We have been at Cogir of South Bay for just over a month. We are going no further. We are here to stay! We are both overjoyed with our decision. Each day brings us a dining room with our new friends. We all have learned to expect a tasty and attractive looking meal will be presented to us. In our past we only dined so well on special occasions at our favorite expensive restaurants. At dinner time I get my wine. Instead of sleeping in late and watching lots of TV, we attend the 9:30 AM exercise classes in the gym or outside alongside the pool. In addition, we now do our weekly exercises at 1:30 PM inside the heated pool when the sun is strongest. Today the pool water temperature was over 90oF and the air was 73oF. The pool exercises included music and aquatic hardware to enhance our experience. I love my daily swim. Thursdays, before dinner, there is always going to be a singer who performs alongside the bar and also comes up to each of us seated at our table. It already started. We enjoyed our drink from the bar, snacks from the side table, and a bouquet of flowers on our table. A resident took the microphone from the performer and did a few songs that he mastered during his singing lessons. Two couples got up and danced. One of the assistants working for Cogir took the microphone and sang Edith Piaf's famous song and sang it French. My hands were sore with all the applause. There is an exercise room loaded with weights and other typical hardware that I use, a game room where we learned how to play adult dominoes, and an arts and crafts room where my wife just painted a silk scarf under the supervision of a guest artist. And all that was in the past few days. We enjoy the trees, shrubbery and plants that surround every area. They were each planted at their full size. It is a pretty scene when we look down at the grounds from our balcony, day or night. When there is a breeze, it is even more enjoyable. We have a pantry, refrigerator, freezer, stove and microwave that we have not yet used. Why shop, cook and clean-up when your meals are prepared for you? I store my socks and underthings in the empty food pantry. We no longer have monthly TV, electricity, gas, and garbage pickup expenses. Since this place is brand new and all expenses are included, we don't worry about scheduled maintenance and surprise repair bills typical of our 50-year old home. Since I was an engineer I focused on the material parts of Cogir. What make this place run smoothly are the executive director and her staff. The Matre D' in the dining room makes each meal personal. WIth great satisfaction, Dr. Paul and Gretel Lieberman

My mother and stepfather have been here a little over one year now and so happy we made this choice…read morefor them! They are the most loving, helpful, wonderful staff you could ask for. James is amazing along with so many others! Highly recommend this place and all the care they give. Thank you to all the staff and feel very blessed!

I had high hopes but all they did was pass my contact info to several facilities with zero regard…read moreto what I was looking for

Second Home helped me out a lot! My mom needed a place but…read morehad a very low budget and they checked for several months and finally found a home for her that was willing to lower there cost to meet our budget. Unfortunately it didn't work out there but my brother and I helped increase her budget and were in a time crunch to find another place which they somehow managed to pull off. My mon is now in a nice assisted living place close by us in Long Beach with a memory care unit which she needed. I had another bigger company searching for me also and they missed this place so thank you Second Hone

This review is long overdue. Back in October of 2023, I spoke to Ron on the phone about wanting to…read morehelp my parents find an assisted living facility for them. I felt that he was genuine and honest. I could tell that he really cared and enjoyed talking with and helping people. He was very knowledgeable and honest about the types of facilities that would be a good fit for my parents. Susan then followed up with an email summarizing Ron's picks for my parents. I so appreciate their kindness. I could not recommend The Passat Group more.

I can't say anything but wonderful things about Ron. Though my father-in-law decided to stay in…read moreMassachusetts and not move to Los Angeles, Ron gave us his personal best throughout the entire process. Trust that you and your loved ones are in good hands should you need help finding where to go next. This is such a difficult decision, and Ron is just the person you need in at your side.

This place is awesome!!! They give the best care to their clients! This Care Home is family owned…read moreand operated. It is a warm, welcoming environment. Neri is the main caregiver and Josie and Andy are the owners of this care home. This place is a home in a residential area, so there are only 6 patients allowed to stay at a time, which is pretty good because it feels more like a family rather than a scary, big convalescent home! It's close to Torrance, Gardena, Carson, Hawthorne, El Segundo, etc. So if you or your loved one needs a patient-care facility to live in, this place is the perfect spot! Home-made dishes served also. They are Filipino so they do cool Filipino food from time to time! :) yum!

This is definitely one of the nicest senior retirement homes in the South Bay Area. My grandparents…read morehave been at this location for many years now and they enjoy it. I have also volunteered here for many hours and the service is excellent. Keep in mind this is a retirement home so they do not have any nurses on staff. They have many amenities for the residents to enjoy. They have movie nights, game nights, a pool table, koi pond, computers, library, barber shop, putting green and a full dining area. They serve breakfast, lunch and dinner here. The dining area is a full service "restaurant". They have waiters/waitresses to deliver food and drinks. They also provide bus rides to dr. appointments/grocery shopping. The staff here is amazing. All of them are so friendly and they know all of the residents names. It gives it that personal touch an you don't get the feeling of "you're just another person in this facility." They always have someone at the front desk. All the doors get locked up at sun down so you know the location is safe. They offer 1 and 2 bedroom apartment style units. My grandparents had a 1 bedroom unit an it was on the border of close to $5,000 per month. When you walk in, you step into a room that is a combo of your kitchen and living room. You also have a connecting balcony from this room. The bedroom is located to the side and that is where the bathroom and a walk-in closet is also located. If I had to guess, the place is around 500 sq. feet. Keep in mind that since this the nicest senior living place in the area and the cost is pretty high. IMO, if you can afford it, this is a great place to live out your golden years.

My mom stayed in this facility for 3 weeks. It was one of the worst experience in her life. The…read morefacility was extremely run down and old. The hallway was full of urine odor. The patient room was extremely small, even the wall tTv was miniture. One or two care takers were nice, but they change staff all the time. The korean front desk head nurse was aloof and not receptive to family request. Overall the place was very depressing. Never put your family there!

This facility I wouldn't leave my dog in after seeing what they did to a human. Yesterday we…read morereceived the call no family wants to receive. We never where told our grandmother passed away we where asked what funeral service was picking her up. This place lacks cleanliness and compassion. They stoped giving her food because she was unable to feed herself and their staff wouldn't help spoon feed her so the only time she got to eat was when a family member was with her on site.