Stayed here through Thomas Cook at the beginning of the summer season so it was relatively quiet…read more This was generally a good thing receiving great service from the friendly staff and the pool being pretty quiet if a little cold. The public areas are modern and clean with the rooms slightly dated and basic, but again clean and well kept. The food was good and very good in choice and quantity. I would call the dishes simple, but tasty. The location is somewhat remote but walk able to the local station and shops.

If I could give this sick excuse for a hotel a 0 star review I would. We drove 6 hours with no…read moreservice in the mountains to Tropea and discovered that the hotel failed to provide parking so we parked in the center of town and decided to leisurely walk to the hotel. However, little did we know, the hotel was a 25 minute strenuous up hill walk away, and I have a broken knee so this was a horrific experience. After profusely sweating dragging our suitcases up hills on cobblestone streets nearly getting hit by cars, we finally found the hotel, only to discover that it was PERMANENTLY CLOSED AND BOARDED UP. We were stranded, dripping in sweat, exhausted, and extremely disappointed. Luckily, Sui Generis Tropea, the hotel we decided to book after enduring this experience, was lovely. 5 stars to them. All in all, BEWARE!!!!

From the owner: Villaggio Hotel Appartamenti Residenceread more

In short, had we not stayed in some magnificent places in Italy, perhaps we would consider Tropis…read moreto be an overall ok place to stay. It's a relatively clean, quiet place to sleep, but unfortunately that's all it had going for it (certainly not making it a 4-star hotel). Here are the details that, individually may not make or break your stay, but together added to our dissatisfaction: WiFi is VERY spotty in room, if it works at all. Reception helpful, but requires you to advocate for yourself. Not initially forthcoming with details about hotel (for example, we eventually found out they charge €3, per towel, for use of pool towels. NO free towels?!?; Balcony room means you're staring at the back of another building. Must upgrade €20, per room, per day, for decent balcony view). Knowledge of English by the reception is poor. This causes unnecessary challenges in communications, especially at a hotel that caters to international tour groups. Dinner at restaurant = below average American catering hall food......leading to gastric issues the the next day. SUGGESTION: Eat in Tropea.....spent less money in Tropea for a exponentially better and more filling meal! Free breakfast options are tough, not flavorful, and unappealing. Cappuccino machine only partially works. Shampoo = conditioner = body wash.....all in one bottle. Clean towels left on reused bed spread. No clean towels found in bathroom. FORGET ABOUT THE "TOWEL ANIMALS" and put the clean towels where they belong! Shower is the same size as an inside stateroom shower on a US based cruise ship. There is plenty of extra, unused, space in bathroom to make shower bigger. King size bed = 2 twin beds that separate in the middle of the night (other hotels have figured out a way to avoid this). Only 1 pillow per person....must ask for second pillow. 1990s era decor, requires SIGNIFICANT updating to be within "4 star ranking"! Poor lighting in room, no way to increase lighting....creates orange hue on everything. Checkout at 10AM... Water in sink and shower non-potable, as indicated on a sign. Must take potable water from breakfast, or buy potable water to brush teeth safely. A/C settings default to highest temperature and shut off every time you leave room, requiring you to reset. Pool closed for the ENTIRE afternoon Sun deck and "garden" above pool closed at time of sunset, found locked with a chain! Stated open hours are 0900-2100. SUMMARY: 2 star hotel AT BEST Similar to interstate Best Western in the US