Frank the owner of Santa Fe Bending is perhaps the worst person I have ever dealt with in a vendor or any other area in life. He treated me like complete shit. He Made a big mistake in numbers which caused my heart to skip and didn't even apologize for it. He wouldn't even let me explain the simple process needed which he then thought was my mistake until he gave me a moment to show him. I was so stressed out through out the whole process of dealing with him. I didn't know if the job would work out as he was so baligerant in even listening. The work came out pretty good.
But he gave me a price for the work and when I asked if paying cash would help lower the price he said he would take 25% off. And when I came to pay he said the first price was the cash price which was not true unless there was a misunderstanding. So when I started to discuss it he got mad and said he would just take all my steel and cut it up so I couldn't have it. WOW WOW WOW!!! Something is seriously wrong with this guys personality. I will not go back to HIM again even if he does the work for free. I was shocked at his behavior. I was going to turn him on to a Disney account we do on a regular basis but canceled it.
On the other hand, Jacqueline his assistant is absolutely incredible with the sweetest disposition. I would have left without having the work done if she hadn't been present. What a great person. I was very thankful to have met her. In my opinion he is soooo fortunate to have her there. She may be the fiber that keeps people doing business with him. I just want to warn anyone that may be thinking of going here... read more