We have adopted two dogs from SBHS. The entire staff is genuinely passionate about what they do. The dogs are well cared for: well fed, clean, socialized and they really make a point to get to know each furry friend to help potential adopters know if they are compatible. read more

I have brought my dog Chester here to the Humane Society before; though it was during the pandemic with a slightly different protocol. This time around, my pup was due for his three-year "double whammy" vaccination of both DHPP and rabies. I made the appointment online several weeks in advance (recommended since appointments go fast) and was able to select by my preferred date and time. I followed the clear instructions by arriving 5 minutes early, parking in the lot, then walking past the shelter building to the vet clinic. Julie welcomed me and Chester with a smile, while going over what to expect. She also offered him a kennel cough intranasal vaccine at the same time. The appointment was brief and required me to only wait about 5 minutes total. Not to mention that it only cost me reasonable $25 (there's discounts for senior citizens too). Julie walked Chester out and told me of possible side effects to watch out for. Although my pup was excited to escape, he also got a lot of good smells and pets in. We left all set for another 3 years. Keep in mind that both the DHPP and rabies vaccinations are required for dogs over 4 months of age in order to license them in the state of California. This helps protect all dogs but also reduces stray pets from roaming the streets. They also offer spay/neutering, deworming, flea treatments, anal gland expression, nail trimming, microchipping and an all-encompassing examination. read more

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The staff at the clinic are so kind and knowledgeable. Our cat has received the best care here. They are low-cost, reliable, and friendly. Would recommend for anyone looking for amazing veterinary care! read more

I was so excited when I learned they had a Clinics here. I was going to Santa Maria for years and they always treated my pets like royalty. So when my husband and I had the experience from hell here today it left us shocked and broken. This morning we woke up and our precious 14 year old kitty just wasn't himself. No real reason but he didn't seem right. We called asked if we could come in and the nastiest woman ever gave us lecture about it not being urgent care and hung up. We didn't want urgent care we wanted him to see a vet. My husband has fractured back I have torn rotator cuff and have been out of work for 4 weeks.. money really tight but willing to go hungry for my pet. We continued calling every vet in Santa barbara. No one had opening. The nasty receptionist calls back and says we can go in at 2 if we had to. We really put her out by even calling but our kitty needed help We waited but still called other vets. Everything just too late our precious 14 year old suddenly died By this time both of us hysterical and realize we have to once again ask for their help My husband called asked about options. Nasty lady then tells him to put my cat in communal burial. Like trash!! This made us more hysterical. We weren't going to let that happen. With 3 credit cards we split it up to get private creamation. Well....young lady informs my husband 1 of our cards no good. (Not true..I called it is fine) and continued to embarrass him in front of everyone until a kind lady from montecito offered 20 to help so she would stop embarrassing him. The young lady pulled her into the office...all she was trying to do was help The young lady made my husband who was overwhelmed anyway sit in waiting room 30 minutes for receipt. At that point my husband did not trust them at all and wasn't leaving without receipt It got worse from there,.... When he arrived home I got an alert I was overdrawn. When I checked they overcharged us 61.00 After 3 calls with manager all he could do was protect his employees. It's appalling there was no give damn no compassion no care whatsoever. All I can say is never again. My other senior cat just had a procedure there and I burst into tears knowing I trusted them with her. Worst experience in the freaking world We are shattered if only we could have gotten help today maybe I would have my beautiful boy read more

They could be a lot more upfront about what they're actually doing. This is a private entity that resells dogs. They are in no way associated with the Humane Society. read more

Thank goodness for our beloved floofs and those that rescue floofs! I was in need of an affordable vaccine for my furchild, Willow, aka Silly Willie, aka Zuul the Destructor, and found Santa Barbara Humane to be an excellent and expeditious option. I called and was able to make an appointment over the phone. The staff were so kind and helpful. I pulled up with feline in tow and they came outside to vaccinate her in two shakes of a cat's tail! It was so quick, painless and efficient. They immediately sent the vaccination certificate and receipt to my email. I will certainly avail myself of their services in the future. A deserving rescue organization if there ever was one! read more

Santa Barbara Humane - Zuul the Destructor aka Willow, aka One-Eyed Willie the Pirate - Animal Shelters Near Me - Santa Barbara, California

We are lucky to have this incredible facility in Santa Barbara. Each time Ive had to go, Ive been met with kindness and a willingness to help. My sick dog were treated well and I was so happy with the advice and instruction from the staff and vet, wonderful Dr. Mullin. read more

Great organization that offers Spay / Neuter, necessary shots and more all at a reasonable cost. Easy online appointment scheduling...the new pup is well taken care of. read more

Santa Barbara Humane - Chester! - Animal Shelters Near Me - Santa Barbara, California

It was time to say goodbye to my wonderful 20 year old fur baby, Ellie Mae. She had cancer. The shelter clinic diagnosed her and took care of her until the end of life, without any undue testing or procedures. We were treated with dignity and not exploited. read more

Yesterday marked my two-year adoption anniversary with the sweetest cat ever. He's been my little companion through the pandemic. I couldn't be more grateful to the SB Humane Society for this precious addition to my life. I must say that animal care can be a thankless job. Staff and volunteers spend countless hours on training, veterinary services and care for these surrendered animals. Major kudos to all that they do on a daily basis. The animals here are in the best of care. When adopting my cat, I had no idea that Covid would be taking place only a few months later. This life change has transitioned office life to WFH life, and I have been so fortunate to spend it with my cat by my side. I follow this organization's Facebook and Instagram pages and find it hard not to "like" every posted photo. The descriptions they post of the featured animal are incredibly sweet. You can clearly tell that they care! I saw Leo posted on their social media and his cute little photo just called my name. When I went to meet him, I was treated to a private room visit where he and I interacted one-on-one. The facilities were very clean and none of the cats appeared to be in any form of distress. The adoption process was thorough but not overly complicated. The staff asked me a series of questions and verified facts with me to ensure that I would be a fit owner. Leo was given shots, a microchip, and I was provided with a free bag of food as well as a pet carrier. For the low rehoming fee I paid, I feel that this was seriously a great deal. Two years down and several to go. I am fortunate to have worked with the SB Humane Society and look forward to visiting again soon. read more

I drove 1hr & 30mins to get my fur baby spayed here and it was all well worth it. The vet techs and staff were all kind and helpful. They answered all of my follow up questions clearly and any concerns I had days after the procedure was done. It's been 11 days since my baby had the procedure and her stitches have almost completely healed without any complications. I recommend reading all of the individual forms and documents that are provided via e-mail before returning to pick up your pet. (Ex. post-op care, medication instructions, pick up procedures, emergency information) Doing so made the entire process easier on myself and my pup. (: read more

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I like this place a lot. I got my two kittens from them 1 year ago. The staff is very friendly. Both my dog and cats go to their clinic and get their vaccination down. Prices are nice too. I usually just come and visit cats and dogs, and having fun. And they have some really nice cats too. read more

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I recently bought a 9-week old German Pit (Layla) and being a college student I couldn't afford to take her to the vet and pay for all of her shots + spaying + microchipping. So I skeptically looked into the SB Humane Society whom my girlfriend & friends recommended me too. I scheduled an appointment for Layla and when we first got there I was delighted to see how clean and sanitary everything looked. The staff was friendly and caring, and most of all they were knowledgeable which made me feel at ease. This was the first time I had ever owned a dog and they were very eager to help me answer all of my questions. The cost of the medications and vaccinations was shockingly affordable. Why pay 10x the amount at a vet for the same dose and brand of medicine? My puppy is now 5 months old and has finished all of her vaccines and has been spayed & microchipped for UNDER $200. With all the money I saved I am able to buy Layla quality dog food, a plethora of toys and other dog necessities. Will definitely refer all new pet owners and myself in the future to go to the SB Humane Society. read more

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I'd give no stars if that was an option. Clinic services may be affordable but not worth the savings for substandard communication, followup services and standard of customer service. We took our 2 labrador pups for a spay and neuter and after 6 days our female had stitches starting to open and drain blood despite careful after care. She developed a seroma which can happen, that isn't the issue here. What we were extremely unhappy about was the lack of being able to speak to any staff at the clinic. We tried and tried to contact them even calling emergency line as instructed by their automated answering service...guess what no answer and yet another opportunity to leave a message on another machine. Ridiculous that even an emergency line was given same attention as regular clinic number. The old saying you get what you pay for is very much the case here. The humane society clinic may have been affordable but do yourself and your pets a favor and don't waste your time going here! After taking our little lab girl to a better facility and organization she was given antibiotics and other pain management medications despite the humane society clinic finally responding tour messages saying she was fine and she looked normal. read more

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I have a very soft, mushy spot for rescue dogs. I believe that they are some of the most incredible creatures. If you are thinking you might want to adopt a dog, please please please choose a rescue! The dogs next door at DAWG might be slightly luckier than those at the Humane Society but this Humane Society also takes excellent care of their pups. While DAWG's dogs are pampered, these dogs are definitely still in a nice doggie hotel... I still remember many of the dogs that I met over 3 years ago during frequent trips to Overpass to play, walk, cuddle, and be tempted by the dogs! read more

Had our cats Merlin and Kit Kat spayed and neutered there and the Doctors there perform the procedure so much, our cats were in and out with no issues. I'd highly recommend this place. We were initially seen by a girl with red hair. I think her name was Megan. I'd highly recommend this place. Especially if you do not want to spend a ton of money at a local vet. read more

Santa Barbara Humane - Merlin - Animal Shelters Near Me - Santa Barbara, California

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I felt extremely uncomfortable with the staff at this shelter and will probably never go back. The staff was very aggressive towards me because they didn't like my face covering. (Which has worked just fine everywhere I've been the last year) There was no discussion about what was going to work for me. They dictated what I had to wear. They gave me a mask that had a terrible smell and gave me a massive headache. I was then told me I was treating the puppy aggressively by petting it on the head. I would recommend they visit other shelters to get training in communication techniques. The county shelter in Santa Maria is a good place to start. We went to visit dogs there and the staff was so wonderful and considerate. I will happily drive the extra 100 miles to go to Santa Maria anytime. read more

Please don't trust the bad reviews and negative comments. We adopted our pup after a month of week end fostering. She was a"challenging escape artist runner"and had been there almost 2 years. The staff was beyond amazing and understanding. We already had 2 dogs so the addition had to be a good "fit". I felt we were supported and encouraged all along the way. Animal rescue/welfare varies. If you are looking for problems you will find it anywhere. Try going to Devore or Downey where are others came from.Again a lot of complaining just to complain, just move in people there are real problems out there and this amazing place is not one of them. Oh and I am sure there will be some angry typing against my praise, I could care less. We have "found" the missing piece to our pack and couldn't be happier!! read more

They tried to charge me $600-$1000 for a dog cleaning? Do yourself a favor and contact Lemos Feed and supply. They will do an incredible job for $200.. beware of rip offs! read more

Just had to write this review to say how amazing our adoption experience has been with the humane society. We found our dog there about 3 weeks ago. They neutered him and removed his dewclaws. Big thank you for that. He is a young dog brought to SBHS from a kill shelter. So glad they did that. They have always been available to answer questions and the vets have been great with aftercare. He is in puppy class and they actually gave us a follow up call after the second class just to check in about any issues we might have. Amazing. So glad we found our guy there. For a Humane Society I have been impressed with the amount of care and concern they have shown to both myself and my new family member!!! read more

The facility is gated, is well kept and you can tell that they care about their humane society. I brought my 8month old golden here to get her spayed and they did such an amazing job. The staff was very kind and helpful and the costs are very affordable. I know I will be going back. read more

DO NOT VOLUNTEER HERE! I truly cannot stress this enough. Seriously- I created a Yelp account just to post this. The workers are, in general, extremely rude to the volunteers. If you want to feel appreciated and be treated with respect, go next door to DAWG. I moved to Santa Barbara when I was 22 and I quickly started searching for an animal shelter where I could volunteer. SBHS was the first that came up with my Google search, and I signed up for the volunteer orientation. The woman who "trained" me to work with the dogs was very nice. She told me I only needed the one training session and I was ready to start working with the dogs. I should mention, I have years of experience working in an animal shelter in the Midwest and I grew up with rescue dogs, so I'm no stranger to spending time with four-legged friends. This training session was, unfortunately, the only positive day I spent at the shelter. I don't know what the problem is with the employees at the shelter. Maybe they're horribly underpaid. Maybe they were born angry and spiteful. Whatever it is, they consistently treated me with disrespect and contempt. I'm not sure if it had to do with my age- they appeared to treat the middle-aged volunteers much better. I would be walking a dog, and someone would come up to me and tell me I was doing it terribly wrong and place the leash in my hand a different way. Two minutes later, a different worker would come up to me and tell me what the other worker had me do was terribly wrong and then he/she would place the leash in my hand a different way. This became a vicious cycle. There's nothing like spending a day off being scolded by 10 different people about how to hold a leash. For the most part, dogs are kept separate from one another. This means that they forget how to be polite and friendly towards one another. During my time spent volunteering there, I cannot remember how many times a dog was returned to the shelter because he or she did not get along with the dog(s) the adopter already had. This seems like a pretty simple problem to fix- socialize the dogs! Under supervision, let them play and run and sniff each other's butts! On this note- one day while volunteering, I made the APPALLING mistake of letting the dog I was playing with sniff and wag her tail at another dog through a fence. I was yelled at by multiple employees. They took turns berating me for letting my dog "fence-fight" with another dog. The middle-aged, male volunteer with the other dog? No one said a word to him. When all volunteers were told they needed an additional training session, I naively thought things might be changing for the better. I showed up during my allotted time and waited for 30 minutes. The worker never showed up. After this stint at SBHS, I moved to the Middle East to spend a year volunteering as an English teacher. I spent my Saturday mornings volunteering at an animal shelter. In this war-torn, economically-disadvantaged area, the dogs (and volunteers) were treated SO MUCH better than at SBHS. It's a shame that this wealthy organization (they have a shocking amount of funds) in a wealthy area does so little. I know this was really long, and cheers to you if you're still reading this. I just don't want another hopeful volunteer to be let down by the Santa Barbara Humane Society. Go somewhere where your time is valued and your efforts are appreciated. read more

This is by far and away, one of the nicest humane societies I have ever visited. The gounds are pleasant, warm, inviting, and immaculately kept. The staff here is super kind and compassionate and you can tell that they all possess an overwhelming love of animals. If you're looking to adopt, you'll find dogs, cats, rabbits, and even guinnea pigs. They have training services here. They have boarding services here. And if you've had the tragedy of losing one of your furry friends, they also offer cremation services here. (I know that's kinda morbid - but it's a comfort...) They do a great job here of making sure that all of the animals here are fit for adoption. (i.e. = they've got a lot of pitbulls here, but they've all been screened and are nice and friendly for families.) I was super impressed with how nice the facilities were and how pleasant the few staff were that we interacted with. Thumbs up for the Santa Barbara Humane Society. read more

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I boarded my three dogs at the Humane Society for over two years and had a pleasant experience every time. The facilities are clean, smell great, and the staff are incredibly friendly for the price. $12 a night for small dog? What a steal for SB! Every time I picked up, the kennels were clean with no urine or feces present. The dog beds and blankets were right where I left them. The pre-portioned food was used correctly, and, most importantly, my dogs were so excited to see me. They have one kennel in small dog that shares an outside run, essentially making it one HUGE run for two small dogs. The large dog runs are spacious and covered. I never once questioned if my dogs were treated poorly here! I recommend boarding with them if you are ever looking for a place to go! read more

In-humane society would be a more accurate description. Avoid this place if at all possible. Getting an appointment: be prepared to wait at least one month. Get a copy of your pet's shot record: good luck!!! The people who work here are so unhelpful. They may be volunteers ..... you would think they would have compassion ... maybe only if you have 4 legs. read more

I've just had experience with the SB Humane Society when it comes to their guinea pigs, which are adopted out through BUNS bunny and guinea pig rescue, but it is at their location and through the shelter. The shelter staff has always been polite and friendly to me and I'm grateful they let BUNS operate on their property. The bunnies and guinea pigs all have lots of room and are clearly in good health and good care. The adoption fees for these small pets are extremely reasonable and the paperwork I had to fill out was pretty easy. I've only glanced at their dogs, but when I have they've been in clean kennels and look no worse or sad than you'd expect for being locked up in what is basically "doggy detention". Parking is a bit limited but only really a problem on busy days or when they have events going on. And it can be a little confusing where to go when you first arrive since they have two parking lots a little ways apart and both have impressive looking buildings by them. I definitely recommend coming here if you're looking for a new member of the family! read more

If we had not had the Santa Barbara Humane Society to help us in 1987 we would have been up the creek. There were 3 kitties that roamed our apt. complex in 1986.We were not allowed to have pets in our apt. We fed them for 1 yr and our landlord upstairs saw one come out of the apt, Got a eviction notice one week later or get rid of the cats. No way were we going to get rid of our kitties. We boarded these 3 kitties, Buns, Mommy, Boots from July 26, '87 until Jan, 26 '88. We paid to board them but if we had not had the society we do not know what we could have done. Mommy and Boots lived 20 and 21 years respectively. Buns passed in 2000. I know 1987 is 30 yrs ago but just wanted people to know what options they have if they have a similar situation as ours. read more

My roommate and I came into SB Humane Society to just look around for (in hopes to adopt) dogs. We liked one dog in particular and asked the front desk if we could have a look at him. The first lady who helped us gave us some applications which were required to fill-out previous to looking at any dog, however, while we were in the process of filling it out, another lady came to help us. She was informing us about how they don't like to adopt to college students because of certain risks. We fully understood but still wanted to try and continued to fill out our application. But, she kept reminding us how hard and unlikely the process would be, and in the end, grabbed our applications and ripped it into atleast 20 pieces right in front of us. Then offered us a volunteering position at their office. Now, I only go there for the vet (we are members of their vet clinic). On a brighter note, there is a wide variety of dogs (although most have been there for a very very long time). I would go back just to look at the dogs. But not to converse with the humans..... read more

We adopted our dog Austin today and Gabriella was AMAZING. She was very helpful and found us the perfect dog for us. She was honest about all of their dogs and clearly wanted all of them to find the perfect home for them all. The rest of the staff was also very kind and helpful. 5 stars. read more

I'd like to write a review about this high-kill shelter which is in a city that has room to take dogs from other counties. I went there today to give a friend's dog a distemper shot. They had already told me the distemper shot would be $15. I got the appointment, got the shot, and went to pay for it and they said they also gave the dog a bordetella shot so I need to pay $27.50. They insisted that they "told me they were going to do it and I didn't say anything" so I have to pay for it. I don't think the guy DID mention it - but he DID tell me a bunch of stuff I didn't ask about. So I don't doubt that he slipped something in about bordetella too... but never did I ask for it or agree to it because the dog has had it before. I told them that I am only interested in paying for the distemper which I agreed to and they refused. The manager was too upset to look me in the face but when I offered to make a partial payment he grunted with his back to me and as he walked away he said to just make one whole payment if I want the paperwork. I just thank god they didn't amputate a few of the dogs legs off and crop her ears while they were at it. It seems like they have a "if we mess up you pay for it" policy there. They have their employees lie to the public off the record and say that they are a no-kill shelter but I have worked with dogs that were saved from this place by rescues - and they are sweet/angels and not problematic at all... just a bit energetic. DO NOT SUPPORT THIS CRIMINAL ORGANIZATION AGAINST MANS BEST FRIEND. read more

Horrible service for starters. Humane Society or not I don't think I should need to go to a "real" vet clinic to get decent treatment for my pets... Washing your hands seems like step number 1 before administering shots to any animal. The vet tech looked like she had just changed a tire before trying to inject my cat. That aside, getting the appointment was near impossible. Hours of operation are absurd and the majority of people working there border on illiterate. Big shout out to DARCY who was GREAT. Very accommodating and kind; at least there's one person over there doing their job! read more

I have two stories to say here: Called to make a booking for updated vaccines for my dog. First visit was ok, they seem to be really on the anti-social side, as by which i mean they dont greet you as you enter the building at all! Called again a few weeks later to learn more about flea meds and happen to have some lady answer. I tried asking her a few questions then comes at me with "I dont work at the clinic, im sorry but i cant help you because i really have to go to an administrative appointment" And i try asking her to direct me and still comes at me with "I really have to go!" I ask again and then says "i can try but i dont know if they'll answer" REALLY LADY??!?! JUST TRANSFER ME TO ANOTHER PERSON!!! OR you could've offered to redirect me to someone else so you can go to your appointment! I donated and also have a membership to go to this clinic!!! Seriously made me instantly annoyed that this lady was so ballsy to be so rude and just try cut me off. Couldn't even answer my questions or even ask me if i was a member. She made things a whole lot more complicated with not being able to get the flea meds i wanted. Once i reached out to someone else, that person was really nice and helpful. Im sure it was the same lady to gave me the flea meds for my dogs. I don't know if i wanna come back after my membership ends. I just am able to afford their prices than with my old vet... read more

I've been here twice under the most stressful and trying of times, during the loss of a beloved pet friend. Both times the staff handled my loss well with professionalism and with sympathy. This location handles (does) cremations at a very reasonable price and follows through in a timely manner. From what I understand this location gives vaccinations at a reasonable price and has a large selection of willing new friends to meet and bring home. I happily support the U.S. Humane Society and all the work they do to help and to rescue those who can't help themselves. If you're thinking of bringing home a new friend, I highly recommend coming here first. read more

the nicest and happiest humane society i have ever been too. Happy because they are no kill, and also happy because it is NOT over capacity. The animal's cages are very well cleaned and the staff are friendly and helpful. I went and saw all the cats and they were so cute! read more

Don't get your dog neutered here. Brought my dog to get neutered and he was fine after. Two days later one of the sutures inside of him became infected. Had to pay 20 times what it cost to get him neutered to fix what they did to him. And they refuse to help with the bill. Bad place and will be hearing from me read more

As a huge animal lover and former ASAP and WLCN volunteer, I should have steered clear of the SBHS. I really only wanted to offer my help in case it should be needed for animals affected by Montecito tragedy b/c I had reached out to the other 2 agencies and not yet heard back. At the prompting of someone named Ferrin who I spoke with on the phone, I went to the SBHS to offer a nice basket of plush towels and cat toys for any of those boarders they might take in and to sign up to volunteer. I thought perhaps the Indy articles I had seen about how subpar the organization was might be slanted. I found out those articles were absolutely spot on. As I approached the counter, there was a woman there inquiring about the status of what seemed to be every dog they had in their care with an employee yelling from her desk about 25 feet away with all the details of ea. Simultaneously, an obvious mudslide evacuee who looked stressed and mud drenched approached the same counter with an animal in a carrier. A kind lady also behind the counter seemed to be adept at coming to his assistance. Meanwhile the other 2 carried on in such a loud and disruptive manner that I felt compelled to intervene and ask that they move their conversation to a face to face one so that the other unfortunate patron would not have to repeat everything he said to be heard over them. I was met with a terse "I was here first" by the customer at the counter and a rude "I have to visualize my computer to answer her questions" from the employee. If either had had the least bit of situational awareness and compassion, I hope this pathetic interaction would have been avoided. At the very least, this appears at first glance to be an administrative problem. Why wouldn't you have your info. source (the computer) close to the counter to interact with the public? I stood there for a few moments pondering "do I really want to volunteer at a place like this?" My answer to myself was "absolutely not". I immediately left and took my offer and goodies to ASAP where I was met with a prompt and eager greeting by a very professional and friendly volunteer that I had never met. She graciously took my gift and thanked me stating with some degree of disbelief that not one animal had yet been brought to them because of the disaster. I strongly urge patrons and others who have been told to take their animals and I assume donations to the SBHS to consider ASAP instead. Those who are there on a volunteer basis are obviously there because they want to be while at least the one employee at SBHS seemed to be clueless about good customer service and basic kindness. Makes me wonder what kind of care the animals get when the public are treated so shabbily. I was there at about 3PM on 1/10 if management even cares about what employees might have been on duty at the time to perhaps provide some gentle guidance on how to treat customers, especially those in distress as I assume many of her customers are. read more

I've boarded my cat here a few times before, and I just love the Humane Society. If you're a member (basic membership: $25), you can board your pets at a very reasonable price. For cats, the boarding is $8/day. Just make sure all vaccinations are up to date. The people there are very nice and helpful and it makes me feel better that there is always someone on-site in case of an emergency. I was told that the animals are taken care of every day, even on weekends. The facilities are very nice for $8/day. Each cat is placed in a large, multi-story metal cage with bars, probably about 2 1/2 feet wide and 6 feet tall. I don't know how long the cages are, but it's enough room for the cats to jump around. Each one has a cubby and shelves to climb on. There's even a small outside space that the cat can go into if the weather is ok. A litterbox, food and water are provided. You have to bring your own toys and blankets, but at least there is room to move around. Each cat is taken out and played with every day. My cat has stayed here for as long as two weeks, and did very well there. I definitely recommend this place for cat boarding. PS- They also offer low cost immunizations and spaying. Go Humane Society! read more

I took my labradoodle puppy to get neutered and first off they told me to arrive at 8am and they didn't open the clinic till practically 9. I checked my dog in and the lady at the front desk was extremely rude and I asked her a question and she seemed bothered by it. I'm told he should be ready around 2-3pm and i get a call at around 11am and they're like "Can you come pick him up, he's crying non stop". Um. Of course he's crying! He's just had surgery!! I go to get him and I walk in the office (he was in the back, had no possible way of knowing i'm there) and the whole building is quiet except for a cat that is non stop meowing. I tell them i came to pick him up and he is completely out of it so i don't understand how he was "crying nonstop". Staff were rude when returning him to me, the cone they gave him looked old and dirty, staff was rude to a super nice family that were there before me as well. Definitely don't recommend to anyone. read more

The Santa Barbara Humane Society pet adoption was a wonderful experience when we adopted our new cat, Marlot! The staff were friendly and helpful and gave us plenty of time visiting and meeting every cat that could be an eligible match! They gave us plenty of time for my young daughter to play and visit with them in private visiting rooms. The animal behaviorist provided us excellent advice when we chose our cat. Our cat was the perfect match for our family and home! We love our cat and are so happy we adopted! I would highly recommend this place to friends and family interested in pet adoption! read more

Drove from Camarillo to this place with an appointment to see a cat that is 3 years old. I set up another appointment to view him and adopt. Seeing the cat it was friendly, socialized and vocal. The one problem was one of the staff couldn't tell me why they shaved it in two spots. I have 2 other cats that are strictly indoors. They called me back to cancel my appointment and I was not a "good fit" for him to adopt because it was a "runner." Well no kidding!!! I've had cats for the past 20 years and although I had one who was indoor outdoor he'd leave during the day and come back. I'm not a cat whisperer but I know and I'm sure the staff there and Manager aren't either. Do they want to clear the shelter out of cats? Or find someone older who possibly won't be able to care for it eventually or a family with young children? Kids don't want older cats they want kittens. Good luck in finding the "perfect" persons to adopt this cat. I'm very disappointed because I was referred to this place. I will to go to L.A. County shelters and find my 3rd cat just like I found my other two and the one who died of old age. I have NO problems with them. Do not waste your time going there. They are NOT fosters either! Was going to donate too but they don't need it it is Santa Barbara after all that city has money! read more