I stopped in here during my lunch hour today to get more information on getting addresses printed…read morefor wedding save the dates. Overall, I had a terrible experience and do not recommend anyone going here if you want good service or help. My first impression was not great as I stood at the front desk for about three minutes even though there were multiple people sitting and staring aimlessly a few feet away. When someone finally came over to help me, the guy said "I'm going to look at these while we talk," and pointed to some mockups that were scattered all over the counter. Um, ok. I proceeded to ask him about printing the aforementioned addresses. He interrupted me and said, "We usually do commercial jobs, but we could maybe do a sample for you." I pulled the sample envelope I brought with me out of my bag, and he immediately asked, "Where did you get these printed?" I told him I got them done online and he criticized them, saying "The printing on here isn't even straight!" This was referring to the return address label that we were able to get printed on our envelopes. Ok, I didn't ask for your feedback on the vendor we used. He then mumbled something and tapped into a calculator saying it would be $80 to address 120 envelopes. No thanks. Terrible service. I'm surprised they can stay in business at all if this is how they treat customers. I haven't written a Yelp review in months, but this merchant was well-deserving of a negative online review.

Came here to get 115 save-the-dates printed. I already had them designed, but Fedex/Kinkos' card…read morestock wasn't heavy enough (I wanted these things to be postcard style so I don't have to mess with envelopes so I needed some durable card stock). I contacted them via email and on one of their reps, Paul, immediately got back in touch with me. My design wasn't the right size or style, and I wasn't able to modify it. Paul jimmied it for me, even changed up some fonts that were lost. The finished product was exactly as I had intended. He printed out 2 samples. I picked them up. Put him on hold for a week while I got my mom and sister's blessing (oh the politics of being a bride...). He never got pushy with me when I didn't get back to him when I said I would. Put him on hold for another 2 weeks while I wrangled up all my addresses and he was able to print them on one side of the postcard. He even added my Save-the-date logo from the other side to the address side without me even asking - see, little things. I just picked them up today. They look fantastic and cost less than $1.50 a piece.

Due to some logistical issues, we needed to hold a company-wide sales meeting in our small…read moredistribution center office in the Naperville, IL area. Reps from all over were descending on our facility. We didn't have enough furniture to accommodate everyone. With one phone call to Joe, at Office Furniture Solutions, our office furniture requirements were fulfilled, and the items we needed we ready that same day. This is an amazing company with phenomenal service. In the future, we will source all of our office furniture, off-the-shelf or custom-order, from Joe and this group. Jeff Lisle, IL

This store is an Excellent place to buy office furnitire for home office and or even a large…read morecorporation. They can help with all shapes and body sizes. Don't settle for the garbage sold at box stores. They have the top brands and awesome prices and the staff is very helpful, knowledgeable and friendly! I'll be back!

I was in a jam with my mfp and Business Machine Agents came to my rescue. They were able to get my…read moremachine working again for me while I waited for the new machine to come in. Once the new machine came in they delivered, setup, and installed the new machine for me. They sure have wonderful customer service. I am truly glad I went with BMA.

I always receive the best service and product from Kurt. I was having a printer issue and Kurt's…read morestaff contacted me quickly and resolved the problem right away, offering to come by if I needed help. And when I need toners, they are available at competitive prices.

I've been lucky enough to work with these fabulous people twice. Once on a textile piece and again…read morewith an Ambrotype, similar to a daguerreotype. As it happened, we did not end up conserving the textile piece because it was so badly damaged, but the experience was so positive I brought them an Ambrotype I'd received. The image quality had suffered a great deal in the 160-plus years it had been kicking around my family. Our goal was to stop any more damage occurring to image on the glass and, if possible, clean and/or brighten the picture. Well. The Conservation Center did a MAGNIFICENT job! It's stunning! A beautiful portrait of a woman circa 1860. The care, the craftsmanship... it's clear my little treasure was just as much a treasure to them as well. And with their help, the image of a that long-gone matriarch will preside over the family for at least a hundred more years. I cannot recommend The Conservation Center enough. And, I shall be bringing them another piece to look at.

I just had a portrait of my Great Grandparents restored at the Conservation Center in Chicago. We…read moreare so pleased with the results. This portrait was over 100 years old and had a lot of damage to the portrait and frame, especially water damage. The restoration is truly remarkable! Such care and consideration were given us especially when working with us on the pricing! I am so grateful to Ms. Maria Orachek! She was wonderful to work with us. This portrait now belongs to my disabled son, and it has made him so happy. I am happy to write this review for The Conservation Center and their entire staff. They deserve a full 5-star review! Winnia and Mark Brooks

We had a great experience at Ace Rugs this weekend and brought home beautiful rug. The staff was…read moresuper helpful . The new rug looks really beautiful in our house. We are extremely pleased with the service we experienced at AceRugs and will recommend it to everyone.

Please stay away from this unprofessional and overpriced company that charged $3.45+ per business…read morecard, which doesn't count the surprise $75 fee they dropped on me the same day I was supposed to pick up the proofs. Pictures are just a small sample of the flaws. I needed business cards quickly and my current vendor was unable to print my design in Pantone colors, just CMYK. I reached out to Chris from Dupli-Group and explained my situation and he said he would be able to meet my deadline no problem. I was quoted in email at $345 for 100 cards, which is ~3x more expensive than elsewhere, but I needed them quickly so I didn't see much choice. I was also quoted $10 to get 3 different proofs, which I agreed to. My designer provided proofs with Pantone color #s so that it would be an easy print. Chris agreed to meet in person ~10 mins from his house to show us the samples, but hours before meeting, he called telling us that it would cost an additional $75 for those 3 card samples. When I asked where this fee came from, he said he just found out himself. We met him and pointed out that the samples had fraying around the edges of the cards that looked like they weren't cut cleanly. Chris assured us that it was because it was a sample and that the production run would be on other paper and would not have this issue. We gave him the credit card details for the $85 ($10 proof fee + the $75 mystery fee), and we agreed to the run of 100 cards. Dupli-Group produced the cards the next day and Chris met us on his way home from the office. We gave him a check for $345 and received 100 cards, but we immediately saw several issues that we pointed out in person. The fraying was still there, looking like the cards were sitting in someone's pocket for weeks. Chris said this is because the paper is white before it is printed. Some cards had extra unprinted slop on the edges, and the remainder were not centered properly. Chris said my designer gave it to them that way, so I politely showed him the email my designer sent him with the perfectly centered proof. Chris then said the $85 charge didn't go through. Upon checking, we had given the wrong zip and provided the corrected one. At home, I took photos with digital calipers showing that many cards were cut at an angle, and the rest weren't centered among other issues. Chris said he would get these issues fixed and bring me more so that I would have 100 good cards. He also said the credit card still didn't go through, and although I wasn't sure why, I offered to bring a different credit card when he brings the replacement business cards. We met 2 days later, but the batch he provided was cut even worse with chunks missing from the edges. I asked him to take them back just to show his boss. He took most and admitted that they probably have a problem with the cutting equipment, but then still asked for the remaining $85 payment. I told him to please speak with the owner first, and we can talk or meet again on Monday to resolve the quality issues and remaining payment. Chris later replied that they will waive the $85 fee, but that morning's batch (which he took most of) was the only make-good they were providing and "this matter is over and done." The owner, Wally, finally chimed in, saying I was "fortunate to be working with Chris on this project" and implied I was cheap and they "felt certain I would do the right thing" and pay the $85 fee, which they graciously waived after still failing to provide 100 acceptable cards. There is much more that wouldn't fit in the review, and I only included a couple pictures with personal info redacted, but I am still shocked that a company would rather insult a customer than address literally any of the myriad quality concerns. But hey, at least I paid $345 for a useless stack of card stock.

Thank you Dupli-Group for your wonderful printing services! We appreciate your quick turnaround and…read moreprofessional crisp printing! We will be recommending your services to all our clients! Thank you! Jennifer at Bon Events