Customer Service. Web page says they will call you back, even if the Park is closed. We tried…read morebooking several RV'er here 10 months before our trip. This was in the middle of a 2 month trip and we simply needed an answer, so we could make other arrangements if we couldn't get in. I called and emailed Red Apple 3-4 times a week. Silent for 6 months. Then when they finally returned calls, they did t go in order received. One friend got a call and got a poor site, with his first call to them two months after all of our calls. When they did call back,the woman was incredibly rude. She offered me the only site available and said, "we have regular returning customers", who we book earlier than our normal calendar and they book a year in advance. This would have been nice to know. My discussion with this woman, wasn't about the site, but was how they advertise. She wanted to argue and could only repeat that she was NOW returning my call (months later and weeks after the park was open) and said "take it or leave it. Traveling with 5 others, we had to leave it and found an amazing RV Park a few miles away. The employee there welcomed all of us. What a contrast. Especially after booking at 25 other rv Parks on this trip. I had heard this is a nice park. I don't doubt that, but what a disappointment. No zero's available for this park, but def zero for their reservations and favoritism system.

At this point if I could give a zero I would, talk about rude and unaccommodating. To be fair…read moresomethings are on us for not reading the website completely, but holy moly it's 95 plus all week and the pool is closed (they lock the gate after Labor Day) we were wondering why no one was there...that's why! That part is on us.... *note we noticed as we explored the area all other resorts and RV parks still had their pools open* We tried for 3 days to get lobster delivered as that's a big part of why we chose to stay here. First day we tried was the day we checked in they have a set time limit as to when you can order, totally understand that we missed it the first night. Second time you need to pay in advance (cash only) (matter of fact the whole place is cash only) we couldn't use our debit card. No ATM on site, we missed the cut off time again. Next day we called before the cut off time no one answered the phone so we walked over. Cut off time is 10am it was 10:05 by the time we got to the office. They said those are the rules. (The owner/manager is in the office but just doesn't answer the phone) We so wanted to love this place but it's been an unbelievable letdown. I suggest maybe looking for a nicer/friendlier place. Maybe not so many rules set in stone oh and speed bumps I swear they are every 10 feet.

We are now on our second year of renting a seasonal site here and could not be more pleased. We are…read morefull time retired campers. Hemlock is a very safe place to stay. The staff is always helpful and courteous. The campground does not have a pool, however, the beach is only a 15min drive. We purchased a beach pass for the summer, at a reasonable price. My husband and I plan on keeping our seasonal here for many years.

We have tried many of the campgrounds in the Wells/Kennebunk area and this is by far one of the top…read moreones. The sites are mostly wooded but not overgrown and everything is kept neat and clean. The staff is very friendly and attentive to your needs. Located on Route 1, it is very easy to access and close to many area attractions.

The campground itself was awesome. For a little place on the side of the Saco you really can't ask…read morefor more. Yeah the bugs sucked - but deal with it you're camping. I got bit more than Evander Holyfield's ear, but I didn't get Zika so you won't die, just a little uncomforted. Yeah there were some loud people but after 10pm the owner was going around nicely asking people to keep it down. Chill guy, said his dream was to own a campground and just recently bought it and you can tell he is making constant improvements daily. Bring a grate for the campfire, the one that is provided you can't cook burgers on unless you have a big pan because of the 6 inch gaps between the sections.

First time camping there. Couldn't say enough positive about it. The owners are very knowledgeable…read moreand friendly. Hubby liked that it's easy to get into. I love that the sites are not on top of one another. Bathrooms are clean. They are handicap accessible also. We will definitely go back.

Would of been a exceptionally nice place if it would of had more bathroom facilities. One bathroom…read morewith three stalls and showers for to many campers. What is up with placing the water for the sites on the ground instead of post so campers could use it properly. The camp was real nice and not far from beaches or stores. Owners nice people and kept order, but without interfering with campers fun time. Nice swimming pool, too. Would go back again.

Camping like it should be, with trees and a brook and the ocean nearby. Hardly any mosquitoes. And…read morequiet except for the train at night. Have been going to Ogunquit for over 30 years and just discovered the place. Will go back

This location is affordable for the area. Everyone is pleasant and helpful including your…read moreneighbors. Most trailers and annual campers and park year round commuting up for weekends. I am confused reading some of the 1reviews tho. Yes everyone is very close together but it works for the area. Pool is decent and there is so much to do close by: Drakes beach is a short drive or bike ride($5/hr parking) and Wells Nat'l Estuarine is a must for nature lovers. Great biking trails near by...I bike everywhere even to Kennebunk. Showers are free and private. Laundry room is available and well maintained as is the restroom. Never an issue with the septic for the trailer. Campfires are allowed. WiFi is definitely the worst, not enough band with for the capacity-don't expect much-I use my hot spot. Sad to read the poor reviews but it's also a campground not the Waldorf Astoria.

Oh geez where do I begin. SWAMP SIDE NIGHTMARE…read more the "river" is a 5 foot wide mud trench on the side of a major roadway and train track. Blocked by 20 feet of overgrown brush. Don't look! It's a mosquito breeding site. Quiet time is 11 but the train blows all night. "BE QUIET THE TRAINS COMING" First of all, the man in the office is so rude and unprofessional he should be fired immediately. And if he is the owner, he has no business working with families. No soap in the bathroom No hot water in showers Actually there's no hot water lines going to showers, that building was put there so he meets handicapped requirements by the state. A ramp leading to a shower. But they never even put a hot water line in. The kids were swimming in the pool, my step daughter grabbed ahold of the saftey line and it broke. He drove his golf cart over to our site and complained about it like she did it on purpose. She's seven.. I had to talk to him in a "good dog" voice to make him leave. "It's okay to be frustrated sir she's just a kid" literally... He finally grunted and drove away. Then he tied the "safety" rope back together and put it back and called it a day. SO SAFE Then he'd drive back and forth giving us the stink eye stopping to say he didn't approve of the twisted tea cans on the picnic table. "Im concerned about the alcohol". We were on vacation and we're drinking malt. Minding our own business. Nothing in the rules about that. He had just decided he didn't like us I think. The campsites are super small. Leaving barely any room for tents and truck, yet you're charged 60/night. He comes over AGAIN and says "you know someone will be arriving for that campsite right " in a very rude tone. No hello or anything. how would we know that? He asks us to move our truck to the site across from ours. So we do, and get a bolt in our tire. If I was more bitter I'd say the jerk did it on purpose. The playground is covered is small sharp stones and I told my husband that I think it's because he hates children. And enjoys listening to them cry. He's a monster Don't go here Oh and a bag of ice is 5 bucks, but he's never in the office to sell it to you, so you best go to Cumberlands. Our family had a wonderful time camping out, going to old orchard beach, salmon falls, and cascade falls, but SWAMP SIDE NIGHTMARE had no part in our wonderful time. Or the nightmare people who stayed there. Thanks for reading.

10 days in the Maine woods and minutes to the beach- perfect!…read moreThe Trolley to beach stops right out front- easy, no beach parking issues. Pat and Mike are wonderful- thank you.

We stayed here the last few days of June '13. The…read morereservation process: Easy - Called the phone number, talked to a lady who took down my CC number and immediately charged me for the first night. The location: Not as far from Wells Beach as the maps make you think it is. Yes, there are campgrounds that are closer, but not by much... and then the reason we picked this was because those closer ones were all booked! The campground, in our opinion looked like a trailer park if you look at it from the gates/road. We sat in our car and contemplated on what we are getting into for a few minutes! The checkin process: Was hilarious. The caretaker/owner is ex-military... and he will make it known to you. He's very friendly... not charming, but very straightforward and thorough in explaining the rules and ways to contact him! His weather report was spot on (and contradictory to what the news channels forecasted... he attributed that to - his days in the army!) Anyway... after about 15 minutes of smalltalk we finally got our access card, got to know our camp site location, and we were on our way. The site: We got site #92. It was one of the more remote sites AND IT WAS BEAUTIFUL! So, the camp/tent sites are at the far end of the campground - which was fine with us (being as far away from the trailers as possible). Maybe it was the heavy rains the night before and the fact that it was to rain that night, but there were just two more occupied tent sites... the rest of them were open. The camp site does indeed have a great tree cover and the site is perfectly level. We noticed the water runoff patterns from the night before and set up tent keeping that in mind. The noise level: Other than the train that rumbled by the first night (and it seemed distant), there was minimal traffic noise. There are bugs... big, persistent mosquitoes. But I wouldn't hold that against them... That's what I've had to deal with in MainE! The things that we weren't happy about: 1. The bathroom/toilets are TINY! I mean, a 6' 2" person's knees would be jammed against the door if you were using the toilet... and you'd graze your elbows if you didn't tuck your arms in while turning around in the shower! They were clean for sure, but the size of the facilities makes me wonder if it was designed for Frodo and Bilbo Baggins. 2. The fireplace was a hole in the ground lined with a metal circle. This after how the caretaker bragged about not having to put the fires out at night because his fireplaces are awesome... was a disappointment. Add to that the fact that the wood we got from the office was expensive AND DAMP! I had to use a whole box of fire starter pieces (from Kittery Outlets) to get a smoky burn going the next night! I'd stay here again for the well maintained, level, soft pine grounds and the tree cover... but I hope they renovate their bathrooms accommodate taller adults!

Highly recommend the surf camp as a first surfing experience…read morefor kids. My 9 year old had never surfed before and had a blast as part of the camp, though he was the youngest one by a lot. The instructors were knowlegable, friendly and fun. He cannot wait to go back next summer.

My family did a surfing lesson with Omer and Berk. It was a great time- everyone " rode" multiple…read morewaves. No one had surfed before - the instructions were easy to follow and we had a blast- will be back