I saw Ms. Kelly, NP, in March for a comprehensive skin exam. She appeared to perform a thorough…read moreevaluation and advised that my next full‑body skin check could be scheduled in 1-2 years. Less than a month later, I noticed a suspicious lesion on the sole of my foot--an area I don't typically look at closely. My PCP agreed it looked atypical and recommended that I return to dermatology for further evaluation. I scheduled another appointment with Ms. Kelly in April. After examining the lesion, she told me it appeared to be an atypical acral nevus and recommended either a biopsy that day or a 3‑month follow‑up to monitor for changes. When I received the bill for the second visit, I was surprised and disappointed to find that I owed a balance. Given how soon the second appointment occurred and the nature of the lesion, I believe it was likely present--but overlooked--during the initial comprehensive exam. It was difficult to reconcile a 12-24 month follow‑up from the first visit with a 3 month follow‑up just weeks later. The likelihood that the lesion appeared, grew aggressively, and then stabilized within that brief window seems low to me. I expressed to the clinic that, under these circumstances, I felt the remaining balance should be waived. I spoke with both the billing specialist and the office manager, but they explained that the visit would be billed regardless. I ultimately paid the balance. While the staff and provider were polite and professional, my overall experience was not ideal. I was left with the feeling that the initial comprehensive exam may not have been as thorough as I expected. I fully believe providers should be compensated for their work and recognize that healthcare and insurance systems are complex, but I was not completely satisfied with the care I received at this clinic.

Kelly Slater is amazing! Very caring staff and knowledgeable. Highly recommend this office.read more

New patient, stopped by (a few weeks back) for an appointment with Dr. Osley, and I could not be…read morehappier with the visit. She took care of the issue I had fast and without any headaches. She was very informative and communicated very thoroughly and clearly. Her staff was awesome as well. Fast forward a few weeks and I an so greatly appreciative of the results. I wish I could find a family practice with a doctor and office this great.

It took 3 months to get a new patient appointment so I filled out the new patients form way in…read moreadvance. On the day of my appointment which was in the afternoon, they could not find my record and at 8 AM in the morning BEFORE my appointment, my credit card was charged for $230! How are they supposed to know how much my charge is when it is my first time to see the doctor? The front office is disorganized; they also have a call center (outside the US) that does not seem to coordinate with the front office. I can be forgiving, but when I got there and they lost my new patient record, it does not leave a good taste as to how they are organizing behind the scene. Dr. Hamidi seems really nice (personally very likable) but when I brought up my experience, she sort of hinted that she does not get involved with the administration, instead of saying, "I'm so sorry that you experienced that and I will be sure to let management know." I'm not sure the office has the level of compassion that patients are looking for. At this point, I'm not sure if I will be returning. Since I live so close to this clinic, I thought it might be a good match, but I'm having second thoughts.

My women's health physician referred me to a dermatologist, which brought me back to Laser Skin…read more Having previously received excellent care from the physicians and estheticians at this clinic, I was not surprised that my experience with Dr. Bulengo and Dr. Skupsky was equally phenomenal. Both physicians were incredibly thorough and knowledgeable. They took the time to understand my situation, explain my options, and help me determine the best path forward. I was especially grateful for their thoughtful, interdisciplinary approach and their willingness to collaborate to create an integrated treatment plan that worked for me. Unfortunately, the professionalism and compassion demonstrated by the providers were not consistently reflected by some members of the front-office staff. While checking out, I witnessed a staff member speak very rudely to an elderly patient who was understandably confused about why her insurance had not covered her procedure. The staff member repeatedly announced the patient's $800 balance loudly enough for everyone in the area to hear. When the woman asked for an explanation, she was abruptly told to either pay or step aside. The patient had a bandage covering her ear and was also seeking information about the cost of reconstructive ear surgery. She was clearly navigating a vulnerable and stressful situation, yet she was treated with little empathy, patience, or sensitivity. The interaction was uncomfortable to witness and raised serious concerns about professionalism and the respectful handling of patients' private financial information. People come to a medical practice expecting care, compassion, discretion, and dignity--not to be berated, embarrassed, or pushed aside. Front-office staff are an important part of the patient experience, and anyone interacting with patients should be able to do so with patience and respect, particularly when someone is elderly, vulnerable, or confused about complex medical expenses. Dr. Bulengo and Dr. Skupsky provided truly exceptional care, and I remain very grateful to them. I sincerely hope the practice addresses this front-office behavior so that every aspect of the patient experience reflects the same high standard demonstrated by its excellent medical providers.

This is one of the worst experiences I have had with medical staff. I don't understand why each…read moretime I bring my daughter in we are treated like criminals. It is extremely unprofessional, maybe these people do not like their jobs but do not take it out on patients. Get a grip.

I have been going to Ivonne since March 2026 (1x a month) since I got acne breakout 6 years later…read moreand refuse to go back on accutane for a third time. I felt absolutely destroyed but trusted her to make my skin better. I did 1 hydro facial and now monthly chemical peels. My skin has improved so much. Be aware that your skin will get worse before it gets better so trust the process! My skin is not perfect by any means still but she will tell you it will take time and patience and is worth the money! I wear an N95 at work so my skin sometimes gets worse but I know over time these peels and having a good regimen with skin reality brand will clear it all up! So if you are like me who suffers from stubborn acne (i have been dealing with it for 16 years now), go here and make the investment! I work too much to do the acne program here but if you have the time you should try it! Worth every penny! If you are going to invest in sometime, invest your money in your skin and health!

Dominick was great! knows what he's talking about. very professional and knowledgeabl. I would…read morehighly recommend. -Jose

I have been treated by Dr. Misha Heller for the past few months. She is a compassionate doctor…read morethat has fixed my issues. She is very professional and extremely knowledgeable. The staff is friendly and it made my appointments worry free. I highly recommend this doctor. Thank you!

I can't recommend going to this office, not because of the doctor or the nurse/PA who performed my…read moremole check and sent away for biopsies. I thought they were respectful, patient, and educational. But because of the front office staff, I won't be returning. I was explicitly told at the appointment that I would be emailed and updated in the patient portal if there was nothing significant to report, but would be called if the biopsy results showed cancer and/or a need to follow up asap. Then I got a voicemail on a Friday, 35 minutes before they close for the weekend and of course they don't leave details in the message beyond "we have your biopsy results, please call back." Any reasonable person would be concerned or anxious at this and the inability to contact the office for multiple days following. Turns out my results were not concerning and of course I'm relieved now. But I spent a weekend miserable and scared as various cancers have come up in my family (which their team knew about and it was in my chart). I provided feedback on the phone to the front office staff just now, and I kept it incredibly calm and polite while requesting their team consider operating differently so as not to leave patients worried unnecessarily. The staff member's response was literally "okay, thanks for the feedback, have a good day." The lack of basic human empathy is unacceptable when you're in healthcare, especially when someone has come in specifically for biopsies because they have concerns about cancer.

My daughter has been seeing Erik since she was about 3. She's a teen now and still sees him for her…read moreeczema. She feels like he listens to her concerns. She is happy with him.

He found a melanoma on my shoulder and saved my life. What else does one need to know?read more

I loveeee Dr. Samolitis!…read more I first saw Dr. Samolitis about 2 months ago, and I have to say, she's the best!! Her office is very clean, and her staff is always very helpful and efficient. I'm in and out in always less than 15mins, and I always receive a 'reminder call' about my appointments about 2 or 3 days ahead. I'm so thankful for that considering how forgetful I am. When I first saw Dr. Samolitis, I came in, in hopes to get my cystic hormonal acne taken care of. Like I said, it's been about 2 months, and I'm loving my results! I won't be going anywhere else for any dermatology related issues.

My go to Doctor for skincare! Dr. Sam is amazing with injections. I have the hormonal cystic acne…read moreand whenever I have a pop up, I can always count on her to treat it. The kenelog that she injects into the cyst dramatically reduces the inflammation and in a few hours, the inflammation decreases dramatically. She has a great bedside manner and truly cares about her patients.

Dr. Sung is a wonderful person and a highly skilled dermatologist. I recommend him to friends and…read morefamily and they all say the same-great Doctor. His office is convenient and he's never hurried or makes patients wait.

Dr Kay Sung was very thorough in his exam,having fair skin I need to see a dermatologist at least…read moreonce a year. His office was clean, the staff was very friendly and Dr Sung has a very pleasant personality.

Doctor Heller and his team are wonderful healthcare professionals. He is very knowledgeable,…read morethorough and kind. I had a surgery procedure on my face performed by Dr Heller who removed the suspicious cells and left no trace. It's been many years now and no new growth there. He removes small discolorations, growths etc during annual follow-up visits and my face is so nice and clear a few weeks later. I can fully recommend Dr Heller without reservations.

Dr Alan Heller cares about his patients. He's committed to caring for and treating you. His…read morestaff is caring as well and they do everything in their power to give the best administrative medical attention. Dr Heller confirmed a skin condition by using a microscope to see the tissue. No guesswork. He made sure. This is an example of his diligent medical care. He explains things very succinctly and is very personable and kind. He is the epitome of who and how a Doctor should be.

In August I had a $500 out of pocket procedure done on my face which took less than 15 minutes…read more Overall, the procedure did not work. I went back to Dr. Javahery a few months later for a couple of other issues & mentioned the procedure in August did not work. She said that at my follow up appointment she would zap them off. I assumed it would be free of charge since it was not successful the first time. Prior to the follow up appointment I received an email stating I would be charged an additional $500 to redo what I had already paid for. Extremely disappointed in the lack of customer care & satisfaction. I feel like I threw $500 away!

Exceptional care and attention to detail for best course of treatment. Staff is friendly, kind and…read morehelpful. Dr. Javahery has an amazing bedside manner while treating patients and it is much appreciated. A wide range of treatments are available, all provided with the best care around, and excellent communication before, during, and post treatment.