Please take care of your fish. Look. I know that fish keeping can be difficult and salt water is…read moreeven harder, but really? I went to this store five days apart and a deceased firefish goby was still sitting in a tank decomposing. Their marine water is all on the same system to, so the water quality of all the salt water fish were affected. If you go at all, go on the days that they get their fish and corals in so that you can get them before they get put into their water. The staff were very nice, but they are a little untrained which makes issues that arise with returns difficult. Everything worked out and I can tell that they are doing the best they can- things just need to improve drastically for the poor fish.

This is by far the worst smelling pet store I have ever been into. There corporate office needs to…read morevisit this location and figure something out. I literally walked in held my nose, about yacked and walked out.

Excellent salon team! They're always professional, kind, and consistently exceed expectations…read more Highly recommended!

The groomers were very courteous, but I honestly believe that an appointment should be an…read moreappointment and not "Your pet will be ready in 3 - 4 1/2 hours." I live a good distance from the store. I did everything I could to kill time. I came back at 3 hours and they started washing my pup after I came in! I told them that I would pay for any services that they had performed, but I couldn't wait any longer! I was told that they take pets in and rotate around and get to them when they can. Unacceptable! I made my appointment 10 days in advance! With an 11 o'clock appointment, my pet should be done at 12. Small dog/easy cut. My previous groomer (she moved) did an outstanding job full package in 50-55 minutes. Shame on you Petsmart! An appointment should be honored as an appointment or else just discontinue making appointments and "first come/first served." I will obviously not be coming back to this salon. The Petsmart salon in busy Roswell, Georgia kept to their appointments. Hopefully, the even further drive to Anderson Petsmart will show more professionalism.

I ran out of dog food on my vacation and called them. They not only had it, they waited for me to…read moreget there to pick it up before closing! Great service!!!

Love this little pet store! They carry a nice selection of pet food, toys for your spoiled felines…read moreand canines, and all the supplies you need. Prices are fair and staff, usually the owner, is friendly. It's the only pet store in town for me.

Sarah, the groomer at Pet Supplies Plus in Seneca next to Publix, is simply outstanding…read more I really messed up on not one but two appointment times and she was incredibly gracious and forgiving. She also gave our boy Wrigley a great session. He's so handsome and regal. We will make Sara our #1 go to moving forward. Excellent experience.

Oh, my. Not sure what happened but what a mess. They used…read moreto be super helpful with helping getting bags off the top shelves and helping load them into car. Definitely not the same.

Limited selection of cat food, especially for kitten food…read more The employees are pleasant.

Very pleasant to work with their sales staff. They have a pretty good inventory on hand.read more

Love this place! Best selection of anything you may need for you pets!!! They have a great…read moreselection of healthy treats for my dog.

Great shop for dog toys, food, treats, etc. We visited and were impressed by the knowledgeable…read moreand friendly staff who helped us to select some toys for our dog. The store has absolutely everything you could want for your dog. The prices are quite reasonable as well! During the pandemic, we greatly appreciated the staff wearing masks and the hand sanitizer that was readily available. We will be sure to return!

I have purchased several snakes from Claude at FFS and they have been top quality animals. I…read morereceived the snakes birth pictures, in the egg, the picture as my babies were coming out of the eggs, their feeding and shed charts ALONG WITH THE ACTUAL EGG that my baby came out of!!!!!!! How cool it that!!!!! I also buy all my feeders from there. Good people and a retired Marine!!! Thank you for your service. Darrell

From the owner: Full service pet shop featuring live animals for sale, pet supplies, pet food. Local, family owned…read moreand operated pet store. Our pet store carries a wide variety of pets for beginner and experienced pet owners.

PAWS does what they can with the resources that they have. Overall, I really do like them. They…read morehave TONS of dogs. I don't remember the exact number but I think they have 3 or 4 "pods" or rooms of dogs. It's massive how many dogs they deal with. To my understanding, Anderson county has an animal control that isn't open to the public but you can call them if you come across an animal for them to pickup. A lot of those animals wind up at PAWS because they are connected (I think paws is animal care and the counterpart to the animal control?). It's a little confusing/ not fully transparent how that works... I've gone to volunteer there before and they are really welcoming to people who want to help. Lots of dogs that need walking! And the volunteer trainer is really nice and open to new ideas. He's the one who came up with dog play groups. There's always tons of things that need to get done that volunteers can help with such as: - walking dogs (they have tons of pent up excitement and walking them helps them be more adoptable) - washing floors and kennels (it stinks sometimes in the shelter and that obviously deters adopters on stinky days) - helping with dog play groups - doing laundry (so much towels and blankets) - going through newspapers/ setting that up - filling Kong balls with peanut butter (this is like the highlight of the doggies' day) - grooming/ bathing animals if you have that experience (some stink) - fostering an animal - donating $ or supplies They also do what they can for enrichment of the dogs like peanut butter filled Kong balls and play groups under supervision. As for the cat program, it's minimal. They have one designated room for the cats and it's usually half full. They have a harder time getting their cats adopted out and so they have priced the adoption fee of cats at $0. Not a huge fan of that. I wish they had a cat room for the cats to stretch their legs. Like dogs, cats also get antsy from being pent up in a cage. My other impression is when I walk into the lobby, it's a little overwhelming with the front desk being packed with 3-5 staff members and some members of the public there. It's just kind of crowded. Most of the time, no one answers the phone despite having so many people there at the front desk. What surprises me is that there are sometimes 3-5 staff members standing at the front desk with nothing to do and they're just chit chatting. I don't think that many people are necessary unless it's a busy moment. Really, there are tons of things those staff could be doing and that many people standing there/ talking amongst themselves is just kind of unwelcoming for visitors. Also, the staff have no way of knowing why people are there; sometimes to volunteer/ help out, and sometimes to potentially adopt or need some sort of help. I really think volunteers should be wearing a colored lanyard or a volunteer apron or tee so staff know who the volunteers are and who are potential adopts. Also, the shelter does not have small animals. It's cats and dogs only. If cats and dogs are in need, I'm sure there are small animals within the community that could use their help too. I guess they can't do it all but I'd love to see them do intake for small animals as well. I've also come across homeless cats and so I know finding a shelter or rescue to take in a cat in Anderson is not easy. PAWS will not accept a cat from the public unless it's 2 months old exactly. Very strange. The cat situation in Anderson is unfortunate. Paws does have a TNR program though. If you have outdoor, neighborhood cats, you can trap them and bring to paws to get the cat fixed and ear tipped for free. This is really an important part of the organization because fixing animals does reduce the number of animals that wind up at shelter. TNR has been shown to reduce euthanasia rates at shelters so fixing saves lives! Also, if you have a pet that needs to be fixed, you can call Anderson Humane. Maybe one day, Anderson PAWS will do this themselves as well. I'd like to see some vaccine and microchip clinics at PAWS too. Overall, the facility is very nice and management is very forward-thinking. They are animal lovers and have even been in the news for training shelters throughout the south so other shelters can better take care of their animals. They are also in the process of building a massive dog park for the public and their shelter dogs. They're growing and improving everyday. There's room for improvement but as is they're a good program and very needed.

I called 2 surrender a kitten. The VM greeting is all you get. "We're too busy saving lives to come…read moreto the phone" I went in person. Got turned around "the appt setting staff is not here today" You'll have to come back or email us. I emailed multiple times. They never responded. Went back today, lady was about to give me the same script "email us" then I told her of all my previous attempts. Then she said "We're at capacity & can't take anymore. We have no more room. I cannot give you a surrender appointment today. OTW home I saw a man on the side of the road selling bicycles. I stopped & talked to him. He has grandchildren & 2 more cats at home. He accepted the kitten. It was a blessing from God. The kitten got a new daddy & a good home.