This business has 3 centers, and they have a good name in the community. I do not have children there, but having over 20 years experience in the Child Care industry, I think that can speak from that experience. I have toured the centers, and they are set up and run well from what I saw. Very clean, organized, and under control. The reason that I did this was I read Pam A's review and flags went up immediately. Whenever someone other than the parent complains, it's third party information that is not always accurate. In this case, the grandmother is defending her grandson who apparently is a discipline problem. Funny how she speaks as though she was there when everything happened - obviously taking it to be 100% true what her perfect grandson told her. This happens all the time - people do not want to hear it when their own act up. Sorry, what I get from her story is that the child doesn't listen, spits on other kids, and wants to be the center of attention, and is generally disruptive - probably due to the way that his grandmother treats this little angel when she has him around her.
The true test of a center is the track record with parents and DCF - check out those when enrolling a child. Avoid overprotective complaining grandmothers who report as though they were present when incidents happen. read more