Sadly, Shore Details went out of business a few years back and existing reservations went to…read moreBrindley Beach. The first time all went well, we stayed at Surround Sound and the property was beautifully maintained. This past week we've been staying at End of the Rainbow. After reading all the terrible reviews I feel we got very lucky as the house and property are well maintained. The pool has not been cleaned at all this week and it's too dirty to swim in. I informed the rental agency and never heard back. I miss Pam and Shawna from Shore Details. They immediately addressed any and all issues.

Received an email the day before our fully paid reservation requesting MORE money. They said they…read moremade a "pricing" error. They didn't text or call me-just an email asking for more money citing the Errors clause. Completely unethical. We cancelled and rebooked with another company for less and a better stay I'm sure. When we stayed at a Brindley property in 2011 there were ants in the cabinets-didn't rent with them again until now.

Upon arrival at 9pm (we drove from South Florida) the last thing I wanted to do was make beds. In…read morethe morning I realized that the house wasn't actually cleaned after prior guests. Dining table was filthy. Dried up stickiness that I scrubbed off. The floor was sticky and sandy, the bathrooms weren't cleaned, the carpets are filthy (in this day and age, who has carpet in a beach house?) A pair of women's panties left in laundry area, fan blades super dusty, bathroom rug was dirty. Prior guests garbage in bins but smelled like dead fish. For 3 days we had to pass this stench. After garbage was collected, we had to bleach out the bins. A kids sippy cup was in a kitchen cupboard with some juice still in it. For the first time in my life, I had to strip all the beds, collect all towels and leave it all by the front door. I'm on vacation, I don't want to make beds on arrival nor strip them when I leave. I tried my best to clean up as much as possible because I don't want the next set of guests to clean up my mess. I was so grossed out, I put paper towels on the chair to sit on. I wore my shoes in the house, I washed everything I could. I contacted Sun Realty about the situation and all they did was refund my cleaning deposit. No, I'd also like you to send out your cleaning crew and actually clean the house. What they do is pop in, collect dirty linens and toss rolled up sheets into each room, leave a bag of towels, lock up and go "clean" next house. It was never cleaned. Gross. Not using sun realty again.

We stayed in the home called Tequila Sunrise (WHL-805) the week of Labor Day for just shy of $9K…read moreafter the fees. We were so very excited to stay at this home again after being married here in 2007 and staying two times previously. Unfortunately, within a couple hours of arrival, the house caught on fire. One outlet went up in flames, another burned inside the wall. We called the fire department and also the rental agency. Thankfully the fire department was easier to get a hold of - I kept getting punted to voicemail for Sun until about an hour later they closed and I was able to go through to their emergency line. LONG story short: Sun did send out an electrician that night but were kind of wishy washy if they were going to. Thank god they did bc the electrician found another outlet that had obviously been on fire upstairs. The downstairs outlet went up in flames when (unknown to those of us outside cleaning/watching kids in pool) one of the people staying there noticed power was out in half the house and flipped the breaker that was tripped which is when the fire started. What's scary is that the breaker didn't trip again - we had to manually turn it back off. It never tripped for the one upstairs. Needless to say, we all slept with one eye open that week after this. Over the week there were numerous safety concerns: a board not nailed down on the stairs to the beach that flipped up and nearly dumped someone about 10' down to the beach, quite a few wasp nests, a defective smoke alarm that didn't stop chirping despite batteries being changed, tripped GFI outlets outside that weren't replaced/addressed, loose outlets that caused the lights to flicker/surge, switches that were glitchy due to water leaking on them from the front window... it's so much that I literally forget everything that was wrong. Then there was just the annoying/cosmetic things like fire ants in the dining room, a toilet turned off, two water bubbles in the ceiling causing paint to flake off in one room, and the house was definitely not cleaned before we arrived (the kitchen was sticky everywhere, towels left in the washer, floor sandy and dirty etc)., most of the rooms didn't have screens for the windows and some of the rooms were missing screens for the sliders, a few of the sliders were impossible to open... again, I could go on but you get the gist. Sun did send maintenance out to fix most of the problems but it did impact our trip constantly having to make literal lists of all the issues and be waiting at the house to walk them through what was wrong because often they didn't have an idea of what the problem of the day was. This was beyond the normal "tired" home at the end of the season or high expectations not being met. I've been coming to the OBX for 40 years and this home in particular for 20. I know that oceanfront homes especially get worn quickly, that at the end of the season things are a bit beat up and that sometimes stuff is sticky. In my 40 years of renting I've NEVER had to call a realty company for anything - this is not how I normally roll. If the house is dirty, I clean it. If things are missing I can live without, I ignore it. You can't ignore safety issues like this, especially when people recently died in a fire in the OBX. We were told we couldn't be moved which we understood due to the lack of inventory but I think it's fair that we get some partial refund but there's been silence on that end. If you are looking to rent Tequila Sunrise in Whalehead Beach, I would ask for current photos before making the booking. It pains me to warn others but what we encountered was beyond cosmetic issues.

Sandy was exceptional! She helped us through the whole process of buy our beach house. She was very…read morefriendly and professional! We thoroughly enjoyed working with her. She made it easy even though we were working from a distance and in the middle of a pandemic. She went above and beyond! Thank you Sandy!! We love our new home away from home!!

Sandy LaRue is an extremely professional agent. I have been buying and selling real estate on the…read moreOuter Banks for over 30 years. Sandy is the best agent I've ever used. She knows her market, she has good judgment, she gives good advice but still ultimately defers to her client, and she knows how to negotiate a deal. There is no artifice about Sandy; she doesn't posture, doesn't preen and doesn't brag--she just gets it done. Stay away from those agents with oversized egos and go with the consummate professional--Sandy LaRue.

I have known Eddy and Denise for the past 25 years in relationships from early day rentals to…read moreproperty owners, managed and directed the best vacation home rental business in a very competitive luxury home rental market. Later became tremendous selling agents for our property.We will remain life friends because of their honesty, energy, and wisdom!

From the owner: Denise Graham & Eddie Kavanaugh - We know Corolla!read more

BEWARE before you rent from Corolla Classic Vacations by Vacasa!!!!…read more"Cancellation Policy: If you cancel within 24 hours of booking, you'll receive a full refund. After that (unless stated otherwise in the home description and unit-specific terms), if you cancel 30 or more days before the first night of your reservation, you'll receive a refund of any rental payments you've made, minus the booking fee." We reserved a beach house in June 2022 for the next year June 2023. My first payment was $4226 and another payment due in 2023. I cancelled that reservation 6 weeks later. They charged me 10% of my total bill $803. That's some "booking fee" for them considering the house was only off the market 6 weeks one year in advance.

Extremely poor customer service and responsiveness. Wouldn't answer the phone, wouldn't call back,…read moreand wouldn't reply to emails in a timely manner. You expect to get something of value for your money when you pay almost $4,000 for a week stay. This rental property failed to provide basic necessities and supplies to make an extended stay comfortable. If you're going to require your guests to "...gather all dirty dishes and run them through the dishwasher," then you need to supply dishwasher soap. If you ask your guests to "wipe down the stove and oven daily..." you ought to provide some type of cleaner. Sheets and blankets had holes in them. Most of the blankets had people and animal hair on them and stunk. When we went to wash the blankets the washer turn knob came right off making the washer un-usable. Bathrooms were dingy and dirty. We weren't allowed to put the thermostat lower than 72 degrees which means there was likely something wrong with their system but they don't want to get it fixed. Many of the outside lounge chairs were cracked. The whole experience was disappointing to say the least. We'll be avoiding this home in the future.

We had Outer Banks Power Washing clean our house and two decks in Corolla, and I couldn't be…read morehappier with the results! The team was professional, on time, and really thorough, using top-tier equipment and eco-friendly products. They took care of every detail, even tackling the toughest spots, and left everything looking like new. Great value as well! If you're in the Outer Banks and need power washing, I definitely recommend them--they went ABOVE AND BEYOND our expectations!

HIGHLY recommend Outer Banks Power Washing. The owner made the entire process (from getting a quote…read moreto the day of power washing) easy. He was honest, fair, and showed up when he said he would!

Awesome business. As a remote property manager, Sea2Sound has bailed me out several times for…read moreissues that renters were having with the house. Very knowledgeable and a great representative for me to send to interact with the renters.