Manage my vacation rental property in Corolla. They always respond promptly and in a detailed…read moremanner to requests for maintenance from cleaning requests to calling pool, hvac, elevator, or insurance vendors. Michele, Jurate, and Lorena are always pleasant and professional. The property met the rental goals for the year. Very happy with their service!

Highly disappointed!!! Arrived late (8:45 PM) on 7/13. We were immediately greeted by a strong…read moremildew smell, dirty dishes in the cabinet, dead ants (as well as eight ant traps in the kitchen and countertops), a ceiling light dangling near the kitchen, and bed linens that reeked of mildew. Also, the pool skimmer was torn, making it difficult to skim the pool every morning. All of the bed linens had to be washed to eliminate the mildew odor. We could not contact Paramount as the office was closed for the day. The following morning (7/14), we called Paramount and left a message. Michelle and Channing arrived shortly after that. We immediately asked if we could be moved to another property and Michelle said she would see what she could do and get back to us. Seven hours later we were informed that nothing was available. Channing repaired the dangling light fixture, sprayed air freshener, and thoroughly cleaned the register covers. We informed him that the refrigerator was not cold so he adjusted the setting and said to be patient. He also set both thermostats to 68 degrees - saying this would help with the smell. Half the day was lost addressing these issues. The next day, 7/15, the refrigerator was still warm. Channing came out and determined that the fridge was indeed bad. The owner had to be informed so a new refrigerator could be purchased and delivered. In the meantime, we were promised a "loaner" fridge would be delivered until the new one arrived. This meant transferring all perishable food to our coolers. Extremely inconvenient! While we at the beach, the loaner fridge was delivered and set up outside, in front of the garage! Without our knowledge or consent, our food was transferred to the fridge. I guess we were expected to go outside when we needed something from the fridge. Later in the afternoon, the fridge was moved to the lower-level game room area - again, up and down the steps to retrieve items from the fridge. Tuesday, 7/16, pest control and two housekeeping women came and performed their tasks that should have been done PRIOR to our arrival. 7/17 was somewhat uneventful although the smell had returned and at 68 degrees we were freezing, especially in the lower level of the house. We had to purchase blankets because it was so cold at night and the supplied thin quilts did not provide adequate warmth. Still no new refrigerator in the kitchen. With the thermostats set so low to "reduce the smell", the kids got sick, and one of the adults' asthma flared up. Not to mention that the stress my wife experienced caused her autoimmune disease to flare up. On Thursday, 7/18, we were informed that the new refrigerator would be delivered. Delivery men and Paramount maintenance guy removed the old refrigerator and replaced it with the new one. While this was being done, we were reiterating all the issues we had experienced to the maintenance guy. His sarcastic response was "what would you like me to do about it?" My wife and I decided to return home the next day (7/19); we'd had enough. The unfortunate truth is that had someone taken the extra hour or two to thoroughly inspect the home, many of the issues would have been detected and corrected. Afterall, we were informed the house was ready at 2:00 PM - two hours before the regular check-in time. Shame on you. To make matters worse, no mention of compensation was offered from either Paramount Destinations or the owner. I texted Michelle, asking for contact information to register our concerns but she never responded. I also called the office when we arrived home and was told there was really no one I could talk to; just complete this survey. Your website touts Paramount Destinations as "Luxury Vacation Rentals at The Currituck Club" - this is laughable. This was our fourth visit to a Paramount Destinations in the Currituck Club and sadly, will likely be the last.

I really enjoyed working with Victoria during our first home buying process. Knowledgeable and she…read morepersonally knows what it feels like to be affiliated with the military and trying to find a home to "settle" down in. Victoria knows real estate very well- which made my family and I very comfortable and optimistic about this while buying a house process. At the time of purchasing our first home the market for buyers was super competitive and we put an offer in on at least 10 different houses and walked through 30 different homes. She worked day and night for us to find our perfect home. I would highly recommend Victoria because besides her being such a hard worker, she's super nice and humble and knows Hampton roads like the back of her hand.

From the owner: Buying, selling, or investing can be a tricky journey and I am here to guide you and your clients…read morethrough the journey. As a Military Spouse, I have an in-depth understanding of relocation and either upsizing or downsizing. If you are moving into the Hampton Roads area or planning to relocate. Let's chat through ALL your options. You can buy and sell at the same time either in-state or out! Give me a call to assist in your relocation needs TODAY!!

We are renting a beach house 783 Villa Corolla at Crown Point in Corolla. This is the worst house…read morewe have ever rented to stay in. The downstairs has not been cleaned properly. Floors still had sand on them on our first night. We had to mop and clean before we could stay in the downstairs area. It stunk. The air filter in the downstair area had not been change in at least a year. It was so filthy that my daughter and I both suffered allergy attacks from breathing the dust and pollen from that dirty filter. I called the company and they did not send anyone out to change the filters. I had to go to Ace Hardware and by a replacement filter because we could not sleep there all week with the one they had in there. The blind on my mother and sister room was missing. We called and they never came to replace it. The kitchen was too small and inadequate for more than 5 people to stay in. The beds are too old and need to be replaced. The washing machine and dryer work but they at so loud you can hear them all over the house. The only good thing was the pool service person. They did their job. We paid a lot of money to stay here but will never make that mistake again. If the people that own this house are paying someone to maintain it and keep it up they are getting ripped off. If the people who own this house are the ones doing the maintenance they should be ashamed of renting this to anyone. It is awful and I will never stay here again.

We recently rented a vacation home for 1 week from Kitty Hawk Beach Realty called the Corolla Cool…read more It was very clean and updated. Loved having the pool and hot tub in the back yard with the privacy fence. We did have trouble getting the showers to work as we had never encountered this type before but we called and the owner called us back and walked us through it. We felt super silly but glad to have some help. The house is only a 5 or so minute walk to the beach which was great! They also provide some beach chairs and sand toys to take to the beach and bring back. We did bring our own pool floats though. The only think is I wish the pool were bigger.

Christine is the most dishonest and sneaky agent I have ever dealt with. She knowingly submitted…read moreforged signatures on legal documents as well as to produced fake work receipts. She will do anything to close a sale. We were told she reasearched to find out the buyer's lender and called for information and shared it. I believe she has no integrity and she will take her clients unknowingly down with her in her possible illegal actions. Yes, she closes sales but I advise to steer clear. If you do use her, watch very closely at what she may be doing behind your back.

My husband and I just relocated back to Virginia Beach from San Diego. We found Cahoon Real Estate…read morevia the internet about 3 months before our PCS. They worked very hard to find my husband and I the perfect home in Virginia Beach, and were very experienced with military relocation. I highly recommend them to other military families PCSing.

We have used Cove Reality for several years now. We have been going to S. Nags Head for about 40…read moreyears and used a few different realtors. The one we had before Cove sent us searching because care of the place had slide down hill for several years. Now, after 2 years with Cove we could not be happier! The place has always been clean and well maintained. I have to admit, being old folk, we needed help with the TV system. Cove had someone out within a few hours. What more can you ask for than great customer service!

Cove Realty is the 3rd property management company that I have had in OBX. I signed up with them as…read moretheir fees were low and I was putting my home up for sale. Promises were made before signing the contract that weren't kept. For example, I have a Guest Book in my home. I was told that Guest reviews could be posted on my Cove home website. This never happened in the 6 months that I was with the company even though I pointed out to them twice that they had reneged on an agreement. My home is a luxury home much larger than any that Cove Realty manages. Cove set rental rates too high - I had Iower income than with the previous 2 property management companies. This resulted in receiving a much lower offer price for my home (according to my RE Agent). I had to adjust prices by running a "sale" and reducing the price back to prices 2 years ago. (Cove will tell you that they only "suggest" prices - that the owner has the final say. I agree with this; however, home owners rely on the experience of the property management company to set fees. Cove obviously did not have this experience). In addition, cosmetic work needed to be done on my home at the request of my RE Agent (fence and rusted "nail pops" needed to be painted). Cove took my home (without my permission) off the rental market for January and February so this could be done. I did not notice this until February (?) when the damage was done (lost rent plus Cove did not take into consideration that this outdoor work could not be done during the winter). (Cove will tell you that sections of my home did not have electricity - due most likely to a lighting strike - which happened later in the year, but not in January and February. Cove Realty removed my homes from their rental site for 2 months for cosmetic repair that could not be done during the winter months without my permission or knowledge.) I could go on about the disrespectful behavior of one of the employees (my "property manager"), but I think that I have written enough. My experience is for your consideration if you are currently with Cove or are considering them as your property management company for your OBX home, especially if you have a luxury home. Not only are they not familiar with this market, they will make unilateral decisions that make no sense. They are a property management company that will only give you frustration and headaches plus much lower rental income and an offer price.

Andre was the first to respond to my request for a quote. Came the next day for a walkthrough…read more He was always in communication with me. On time, professional and courteous. Worked VERY clean, no debris or paint where it shouldn't be. Just did a great job. You don't see service like this everyday. My new go to painter and will definitely recommend to others!

Great response time. Quality work. Had a long standing drywall issue that Wilson Elite Painting…read morefixed within a few hours. Will contact again with any drywall needs.