We determined we had a wheel bearing issue just prior to a scheduled visit with friends about 125…read moremiles away. It was Friday afternoon and we were certain we'd have to cancel our trip. My husband called Lake City Auto after 2pm & explained the issue. "Bring it right on in. I'll get the parts ordered while you get here. We'll get you done this afternoon." was what he was told. And, that's exactly what occurred!! We pulled in; they pulled our truck into a service bay; and, less than 1 hour later and at a very fair price, we were rolling. Thanks, Lake City Auto for prompt, reasonably priced repairs that saved our weekend. We'll be back next time we need service.

I brought my 1965 Ford F-350 to this shop last year based on the recommendation of someone I…read moretrusted. I brought the truck in to repair existing oil leaks, including the rear seal, install new tires, and perform additional mechanical work. Approximately 200 miles after leaving the shop, the truck suffered an oil-pump failure and became inoperable. The shop had put synthetic oil in the engine, and my current mechanic has identified additional concerns with the work that was performed, including issues with the oil-pump gaskets and other workmanship. I have documentation of the original work, invoices, photographs, and the subsequent repairs and findings from my mechanic. I have attempted to resolve this directly with the shop and have asked them to cover the repairs related to the work I believe caused or contributed to the damage. At this point, they have been unwilling to do so. I brought my truck to them in good faith and expected it to be returned to me in reliable condition. Instead, I have incurred significant additional repair and transportation expenses. I am willing to share the shop's response as well as the documentation supporting my concerns. I would much rather have resolved this directly and fairly than post a negative review. Until this matter is resolved, based on my experience, I would recommend exercising caution before having a classic or vintage vehicle serviced here.

Since I make my living in car sales at another dealership I'm usually pretty critical when buying a…read morevehicle, but Sand Mountain Toyota blew me away. Thank you so much to Allen, Scott, and a big thank you to Mr. Whitt, and Jake for the incredible service. You can tell they genuinely care the second you pull up and see everyone chatting, Smiling you can tell this is a very family like group. The whole process was completely transparent, smooth, and stress-free. I drove past two other dealerships just to give them my business, and I'd do it again in a heartbeat. Thank you again I am thrilled with my new 1794 2026 Tundra!

Awesome car buying experience. My sales person, Clay, was helpful and great at communicating. Will…read moredefinitely use them the next time I need a car. Great price for the used car as well.

Amazing service! They towed my car and had it fixed within an hour! Very nice people (and shop cat,…read moreEleanor)

The repair was excellent. The ecosystem they sent home in our van was horrible... especially when…read morethey told us they "found" rats all over our van and a snake chasing them. Then, one guy had the gull to suggest they "thought maybe they were our pets". That was degrading! Plus, if we were keeping animals in our engine and van compartments (just gross) that would be considered animal abuse! We had to pay extra for our computer wires getting chewed up while it was there, too! When we got in the van, the dash, seats and carpets were covered in rat poop and the battery was dead! When we got home, we opened the doors and a rat literally ran from the engine, through the door jamb, and almost up my husbands leg before he beat it back! We NEVER had ANY of these issues before! We put rat repellant oil in the engine area, moth balls throughout and kept the hood up during daylight to drive out the new ecosysten! Going to church, I smelled like mothballs, I'm sure!!! it was horrible and embarrassing! However, we are finally back to being the lone occupants of our van. So, I just called and talked to Shane to suggest that they treat the back fence line, where they had our van parked, treated for rats, to keep this from happening to any of their other customers. Instead of apologizing and accepting my suggestion, he wanted to argue. So, I also pointed out that they should also refrain from saying things to customers like they thought they kept rats and snakes in their vehicles! He said he didn't know anyone said that, but he was right there as they were all telling us about it and he was working up the additions to our bill. Like I said, they do great work. Unfortunately, it looks like we will be looking elsewhere for a garage that won't send rats home in our vehicle, nor cause additional damages from their infestations that we have to pay for.

Moose helped me at Young Motors and I had an excellent car buying experience. Him and the entire…read moredealership worked so much with me to make sure I got the vehicle I wanted! I drove almost an hour and a half to check out Young Motors and I will happily make that drive again whenever we are looking to buy.

Last year I paid cash for a seemingly very well maintained 2012 Dodge Ram. I paid $14,000.00 for…read morethis truck. Within a week we found out the rear end was going bad. That cost me $1900.00 to replace. Then I heard another noise. The exhaust manifold was caked with caulking to hide broken bolts. I can't say they knew it but they sold it. Do they not check their vehicles out? Some will say, didn't you check it out before buying? I'm no mechanic, just moved here. I test drive and did all I could. This stinks bad. Money was wasted and they took advantage of me. Careful it doesn't happen to you. It revived the meaning of Used Car Salesman.

Got a flat tire. Needed a quick turn around and we got a new tire and left the shop in 10-15…read moreminutes. Great spot.

Pad and rotor replacement turns disastrous. Mechanic didn't even bleed breaks. Breaks several…read morecomponents on car. Told Stevia and I get called an asshole for not agreeing to pay for half of what he broke. Needed car to see my dying mother that he says was BS, then he tells me he'll work with, instead he files a false police report trespassing me from the property. Got his cop buddy to lie too which leads to my house being raided because his mechanics jump me in his very own parking lot, yet I get charged with assault. Liars and cheats. Done biz for 30 years with this conman. Also was called a scammer, liar, disrespectful and never once did he call me to work this out, in fact Stevia said it wasn't his responsibility to call me. Real POS. Local police shouldn't be a rich man's hammer you lowlife. Truth has a way of showing itself, especially when it's recorded you dipshits. Good job bringing other ppl down with you.

I recently bought a brand new Ford Explorer:) It drives…read morelike a dream:). Thank you to the whole team there including David Wilbourn and Jim Wyckoff:)

Purchased a new vehicle from this team last week. It was an unexpected decision yet the team…read morelistened to my wants/needs and got me the car I had been hoping for! Mr Randy took the time to learn about my needs in a vehicle and was also open to sharing about his family and his passion behind finding that right fit for his customers. I appreciate the relationship created with the customer! Bill was a wonderful added support with the addition of programming my smart technology and assisting along the way! He was courteous and very professional. The finance manager (John?) was clear in explaining all of the offerings and getting me the best package for my business. He was honest and very efficient for timing. Very excited to have my new ride!! Thank you Ford Team!!

honestly terrible service. we requested to have our alignment done on our Honda. when we got our…read morecar back it kept shifting to the right. we took it back to have them fix it and we were met with attitude from a lady. later on when we picked it up again and the tire service light was on. we will NOT be returning.

We absolutely love taking our car to Cecil, good to be able to trust people, he is very…read moreknowledgeable with all makes and models, if you have any tire or brakes or front end problems I highly recommend Cecil.....

My wife and I purchased a 2026 Murano here, and our experience was exceptional. Our sales…read moreassociate, Ron Hammon, was friendly, honest, and extremely helpful--never once pushy. He thoroughly explained the vehicle's features and options, making the process easy and transparent. We received a fair offer on our trade‑in and a fair price on the new vehicle. After years of avoiding dealerships due to high‑pressure tactics and post‑purchase regret, this experience was a welcome change. We left with exactly the car we wanted and complete confidence in our decision.

A1 dealer makes you feel at home. Wonderful, quick experience. Buying our new Pathfinder. They…read moredidn't have what we wanted, but they got it the next day. Beautiful two-tone white. Thanks Jason for everything you guys done . . Ron and Fran.