I was looking for a car that I could afford, would be safe, and that would last a while and they…read moregot me in a car quick and I love it! You never know what life may throw at you financially so if my car breaks down or needs fixed for whatever reason they will fix it and add it to the end of my payments instead of having to come out of pocket! This was definitely the selling point for me!!! They are really nice and Kim has helped me so much which I truly appreciate!! I would definitely recommend buying your next car from here!!

man this guy has had us going about a car for two months now . so went with another car he had ,…read morewent to test drive and the seat wouldn't move . he promises this and that but want answer the phone when trying to get in touch . Drive down there , everone sitting in the lobby around the phone . Then he doesn't even remember what car we talked about for the past month. what a let down . good luck , he will even tell you his mechanic is old , well time is money . Take your business somewhere else cause he is clueless about anything going on .

Brought my truck in for 100K servicing and to get my brakes replaced. Picked up my vehicle a couple…read moredays later and noticed that the brakes didn't feel like they were worked on (having to push all the way to the floor). I contacted the owner, who then had Jonathan in the service department contact me (he was the guy who I initially dealt with). I had to come back in a different day, having to take off work, and they couldn't even provide me with a vehicle because of their mishaps. Jonathan could see my frustration and didn't even seem to care. If you have a better option to take your vehicle to, I would recommend it. I will update if anything actually happens.

This review is 2 years long overdue. Back in June 2024 looking for a low mileage ford flex ,they…read morewere discontinued in 2019. So finding nothing local in 100 miles , opening the cargurus up to nationwide ,I found one at Ronnie Watkins Ford. I had bought a 2012, traded that for a 2016 and in 2024 wanted to get another newer model. Watkins had a red one with the 19 inch rims( always wanted the bigger wheels) I called and reached Mike, a salesperson. I explained that in New England all the 5 year old Felix's had 70-80-90 thousand miles and there prices were around 29 to 32,000. I use these cars instead of ford f150 trucks for work. Ok, enough of the I'm sold. I have a bunch of airline miles and flew from Manchester NH to Birmingham ,rented a car, drove an hour to the dealership and test drove the car. Checked all the factory hologram seals on the car to make sure no accidents or non dealer parts. Again this is my third flex.Their price was 8000.oo less then any flex in New England! So now I am sold and have to arrange to get this car up the New Hampshire. I gave a deposit signed paperwork, and bought an extended warranty . called an independent car transport and now fly back up to NH home in one day. Got in at midnight. i overnighted a bank check and a NH temp license/registration . Now I have to wait and hope all goes well. There are 10 things that can go wrong. The independent transport company is picking up the car on a Saturday . Mike the salesman is off and Patric the manager called me and said he took phone pictures of the car so there's a record of no damage as the transport picked it up. THIS KIND OF SERVICE JUST IS NOT HEARD IN NEW ENGLAND !! The transport driver brought the car up and we received it late Monday afternoon in perfect condition. he forgot the second key fob. I called Mike and they over-nighted the fob to me 2 days later. Again this is never the service here in New England..usually they just tell you to buy another! The transport cost 1100 bucks, the extended warranty was 2000 and add in the price i paid,I saved over 5000 bucks and the dealership was a pleasure to buy from. If I could get anywhere near 5 grand off a price in New England, the dealerships usually give you pisspoor service, (like idiots are are incharge. )many of the tactics here ; The check get cashed but the car isn't ready for pickup, or some other title problem ...usually turn into a stressful experience. Am in my 70s and after buying over 25 vehicles for myself, family and my business, Ronnie Watkins Ford gave me the best experience , eleven hundred miles from home.

We had a Chevy Tahoe with all the bells and whistles. I loved that SUV but she was getting on in…read moreyears and we have kids and extra kids so I needed the room and conveniences that come with all of that so I am not their only toy. Our salesman Paul, was amazing and patient because I drove almost everything they had on the lot. He brought out 7 keys to different SUVs so I could drive and look at all without waiting. (I have little patience) He was funny, kind and true to his word. Even though they didn't have to, they paid my Tahoe off completely and then some. They gave us a military discount which pleased my husband and me because his service to our country was not easy and still impacts our daily life. We first went to the dealership where we bought the Tahoe and another car in the same month and they were not willing to do even the smallest of courtesies. I couldn't stay the day we bought it to have it detailed (2023 but they wanted to clean it anyway) and said I could come back another day and they would even fill my tank up. Almost a month later and a trip and back to the beach, with the dog, and they detailed my car and filled it up. We also got a years worth of free oil changes. We didn't feel like we were just a sale to them. Trading my Tahoe was hard but it was just a vehicle. What I got in exchange was a trustworthy partnership that I hope continues for many years to come.

We saw a pickup truck for sale online and drove the 80+ miles out here because when I called to…read morecheck if it was available, it rang and rang and rang and rang, then I was disconnected. We ended up buying another truck they had on the lot. The price was fair, but an $800.00 dealer document fee is outrageous. Really liked our sales person. I hope he continues to do well there. We were there until almost closing time, I watched the woman at the information desk pack her things at 5 minutes before closing and book home while the phones were ringing. Maybe the manager should do something about that.

Definitely the Toyota dealership to go to in North Alabama.Our Drivers Ed. car,a 2025 Camry is a…read morevery nice automobile.Their service department also installs our pedal.Super nice service and where to go to get your new or used Toyota.

Since I make my living in car sales at another dealership I'm usually pretty critical when buying a…read morevehicle, but Sand Mountain Toyota blew me away. Thank you so much to Allen, Scott, and a big thank you to Mr. Whitt, and Jake for the incredible service. You can tell they genuinely care the second you pull up and see everyone chatting, Smiling you can tell this is a very family like group. The whole process was completely transparent, smooth, and stress-free. I drove past two other dealerships just to give them my business, and I'd do it again in a heartbeat. Thank you again I am thrilled with my new 1794 2026 Tundra!

Ultimately, I have to say, I regret buying my vehicle from Damson. They sold me a new vehicle with…read morea faulty steering control module that caused a persistent squeaking noise. I discovered this defect within 24 hours of receiving the vehicle. I asked three separate times, making two separate trips to the dealer location, to have this issue addressed. Rather than taking care of it, and of me, they told me to take it to a dealer in my own town. One would like to imagine, now in their third generation of auto sales, the Damsons would understand the importance of customer service and satisfaction. Unfortunately, since buying my vehicle from this location, I have discovered I am not the only one with similar issues. Wish I'd known beforehand. Consider this review as your heads up.

AVOID. Called about a vehicle days ago, stating I wanted to test drive it today. Drive 2 1/2 hours…read moreaway, 10 mins before I get there they say its sold. Huge waste of my time. I'm sure it sold days ago and they were too lazy to check. So I wasted my whole day for nothing.

My wife and I purchased a 2026 Murano here, and our experience was exceptional. Our sales…read moreassociate, Ron Hammon, was friendly, honest, and extremely helpful--never once pushy. He thoroughly explained the vehicle's features and options, making the process easy and transparent. We received a fair offer on our trade‑in and a fair price on the new vehicle. After years of avoiding dealerships due to high‑pressure tactics and post‑purchase regret, this experience was a welcome change. We left with exactly the car we wanted and complete confidence in our decision.

A1 dealer makes you feel at home. Wonderful, quick experience. Buying our new Pathfinder. They…read moredidn't have what we wanted, but they got it the next day. Beautiful two-tone white. Thanks Jason for everything you guys done . . Ron and Fran.

I have had work done here on both my vehicles. Now I will not take them anywhere else. I don't…read morethink I have ever met a more honest mechanic. So if they tell me I need a certain thing done to my car...I don't have any doubts that it's the truth. I cannot say the same thing about the dealerships. sad as it is that's the truth. I would recommend this repair shop to anyone!

Truck broke down on 59 while I was passing through while traveling on a business trip. They…read moresqueezed me in quickly, replaced the necessary parts, charged me a very reasonable price. Very friendly, answered all my w questions and told me what to watch out for as I committed traveling. Very thankful to them.

I wasnt going to complaint when I bought a 2016 Ford Taraus on 2/19, 2026 with a trade in of my old…read morecar, when the Sales Manager said I couldn't have a warranty on the vehiclle unless I got a loan from them. I wanted to pay cash for full price, but they said no warranty On a cash purchase. I wasn't going to complain when they promised me the car's Satellite radio would work & it is also was listed in car manual but it didn't. I returned the car next day at noon & Sales Manager handed me a paper of special instructions to remedy Satellite Radio functionality however it didn't. The car dashboard kept saying return to dealer. I wasnt going to complain when I brought the car again on that same day at 4:45 pm for them to take it to a Ford dealership. I decided to cancel the deal and I received my old car back the next day & was told the loan would be cancelled, along with me signing paperwork. I'm only complaining now cause today, less than a week from the purchase of the vehicle which I had returned, I receive a text from their automatic loan system stating they was going to charge me tomorrow, one week from the date of the purchase.. I called & spoke to the Billing Manager who said "They forgot to cancel the loan." I felt compelled to contact my bank to cancel my credit card to ensure I didn't get charged and reissue a new card. This was important to me in that I wouldn't get charged for a cancelled vehicle purchase. Now I have to wait 2 weeks for a new card to be mailed to me.

"I was very impressed with the level of service we received. Everything was handled professionally…read moreand transparently. Ask for Petie.. he was very knowledgeable and helpful throughout the entire process.