New dealership with lots of growing potential. Came to visit Albertville from Athens to see what…read morethey had to offer and this smaller dealership was like a hidden gem compared to the rest in its area. Bryan first came out and greeted us, I didn't feel pushed or pressured to do anything but I was curious about a vehicle they had. I got to test drive it and inspect it, guy was honest and laid back. Decided to purchase the vehicle and the financing guy, Logan, was just the same way. Chill, laid back, and didn't try selling me any unnecessary stuff. I was also promised a window replacement for the car and a minor code fix from the engine light. Both were fixed the following week as promised with no extra cost to me, as promised. All in all, good dealership, they kept their promise, and I just wished I got to meet the owner that day to thank him for the great experience. I'm now a proud owner of a mustang GT 5.0. Wish more dealerships were like this one!

From the owner: Bill has been in the automobile business for 25 years. In 2001 Bill started wholesaling cars. He…read moresuccessfully ran the wholesale operation and a trucking business for many years. Bill Hancock's experience in the automobile industry includes owning a clean-up shop, being a mechanic, selling and general manager of at a retail lot, car hauling, and wholesaling cars to retail dealers.

Purchased a new vehicle from this team last week. It was an unexpected decision yet the team…read morelistened to my wants/needs and got me the car I had been hoping for! Mr Randy took the time to learn about my needs in a vehicle and was also open to sharing about his family and his passion behind finding that right fit for his customers. I appreciate the relationship created with the customer! Bill was a wonderful added support with the addition of programming my smart technology and assisting along the way! He was courteous and very professional. The finance manager (John?) was clear in explaining all of the offerings and getting me the best package for my business. He was honest and very efficient for timing. Very excited to have my new ride!! Thank you Ford Team!!

Everyone was extremely personable and very helpful. I feel like we got a great deal on a fantastic…read moretruck. Thanks to our salesman Jeremy, finance Jim and Mr Baugh for making it a very smooth transaction.

A1 dealer makes you feel at home. Wonderful, quick experience. Buying our new Pathfinder. They…read moredidn't have what we wanted, but they got it the next day. Beautiful two-tone white. Thanks Jason for everything you guys done . . Ron and Fran.

We had an exceptional experience at this dealership with J. Mason Ray. Our credit scores took a…read morehit the last couple years due to a disability and he never treated us like we were less than. In fact, we were treated as if credit and money issues were no problem. We feel this is important because we have been to other places that have made us feel like less than. The customer service was exceptional and Mr. Ray gave us his undivided attention regardless of what was happening elsewhere. We are happy with our new car and we look forward to upgrading in a few years with the dealership! Mike & Mandy Lager

Horrible service. I have been trying to buy a car from them for over 2 weeks. The General Manager…read moretold me if they can't get it they possibly can pull it from somewhere else. I emailed them what I was wanting to the General Manager and he was going to contact me back. Over a week later still haven't heard anything back from him. I get messages every day asking if he got a hold of me I said no then they tell me they will look into it. Had to search for my one vehicle ended up driving 2 hours to get it at Bentlee chevy in Florence Alabama. They are helping and a great dealership. Also Guntersville Chevy is one of the worst for service on your vehicle. They have messed number of things up on my wife's car and when you go back in to ask what's going on if the same issue they say you were never there before for that issue because they deleted out of the system and threw paper work away to save them from getting into trouble. I will never take my diesel truck there to get worked on. Stay away from this DEALERSHIP

Buyers beware, I fell for this, the salesman, Sammy Aplin basically forced me into buying a 2018…read moreFord Escape with 19,000 miles. Told me it was the only option we had, that it was the only vehicle that he could get the lender to approve me for because it was certified pre owned with a factory and extended warranty on it because our credit situation wasn't the greatest. (Found out from lender afterwards that they approved us for an amount, $30,000, not a vehicle in particular, they would always approve an amount, not a vehicle) Also told me that it was his girlfriend's car that she just recently traded in because she needed something a little bigger. Also told me that the transmission had just been replaced on it. The day I signed the papers in July, I didn't even get to come home with it because when he goes to pull it around the check engine light comes on so it immediately goes in the shop and we don't get it for 4 more days. We finally get it back, have it for 2 weeks and it breaks down on us. It has now been in the shop for 8 weeks, the transmission is shot, transmission is on back order and we are being told it will take at least another 12 weeks before they even get the transmission. So by the time we get it back we will have made 5 payments on it and only had it for a total of 2 weeks....on a vehicle that I wouldn't have gotten to begin with had I known we were approved for 30k, we have 2 children in car seats and a 16 yr old so the Escape is too small for our family. Terrible experience, I would not recommend buying from them, we were lied to numerous times and are now stuck with a lemon that we can't even drive!

Carson helped us get one very easy an round our price he's a great salesman and nice guyread more

I found a 2012 GMC Sierra in their inventory listed for $26,995. In person you can see where the…read morerear frame was worked and a couple other things still present from the crash. I used Carfax and it showed a total loss and salvaged vehicle. The vehicle was purchased at auction from Copart. Copart shows damage pictures from the rear. The retail book value listed by Carfax is $22,930. The Kelly Blue Book Value had the retail price point in the high $25,000 for a truck that was never crashed much less a total loss and salvaged vehicle. I read reviews on their website that say they are a completely transparent dealership. I went to the dealership and spoke with a salesman. I drove the vehicle to Autozone to have the systems checked. Everything was fine besides the alternator, it showed a failure. The dealership had their shop check and said it was working normally. While talking with the salesman I was told we are transparent and I said you showed me the repair list which wasn't fitted correctly to the page and he said it was the secretary's fault. I asked for the invoice to show where they purchased the vehicle from auction and told him I saw where it was bought for $10,700. The salesman refused to provide this information and asked how I knew this information. I told him it is public auction you just need to be a member of Copart to bid. The salesman said the owner finds these vehicles and falls in love with them and won't move on price much. I said that's a problem if you are trying to sell cars. The salesman stated he would have sold the car an hour and a half ago at $23,500. I told the salesman I worked for a franchise dealership before and failing to show the invoice was not complete transparency. The vehicle is considered common, not a collector and is being sold over fair market value. I checked and all their truck inventory is over fair market value. I did not purchase due to the lack of transparency and the vehicle being severely overpriced.

I wouldn't buy them again if someone paid me. I bought my…read moretruck cash from them 1/14/2025. I paid in cash with the promise of the title being to me within 2-3 weeks. Fast forward it is4/9/2025, I still don't have the title to my truck that I bought 100% outright in cash. They have told me multiple times, it's out of our hands and they are still waiting. Why would you sell a vehicle in which you are unable to provide documentation for it. I have bought many vehicles from multiple dealerships and never had to wait over 3 weeks. This is unprofessional and just plain incompetent. I'm still waiting on title and it's still on HOLD awaiting there documents. I did everything on my side day 1. So before you buy from them. Just go somewhere else and find a better deal... along side honesty. My truck also had issues they failed to mention anywhere and wouldn't budget a dollar. I bought it just for the truck and that's it. Also your deposit is useless, 2 days hold but they don't tell you that till after you place it. I had to drive all the way out on a weekday at 8pm...

From the owner: Family-Owned, Family-Operated, Best Prices, Honest, Customer Care…read more Products: Used Cars, Used Trucks, Used Work Trucks, 4x4s, Four Wheel Drive, Diesel Trucks. Services: Used Car Sales, Used Truck Sales, Used Work Truck Sales, Trades, Delivery, Estimates, Quotes, Financing Available, Vehicle Warranties. Brands: Ford, Chevy, Dodge, Toyota. Location Facts: Located beside the John Deere store

I bought my son a really nice Nissan Altima from here. They are very very reasonable and the cars…read morethey have out there are great quality cars. Ryan helped us and he was very professional and mild manner, I didn't feel pressured to buy a car. They have a great family and I will absolutely buy another car from H&R motors when I'm in the market

My husband and I visited H&R in search of a large 3rd row SUV and found exactly what we wanted…read more Megan provided labeled envelopes with copies of all paperwork so I knew exactly where to look for tag and warranty information. Ryan stayed in constant communication throughout the buying process- even on his day off and after the sale! We truly appreciate the helpful team at H&R and are 100% pleased with our purchase!

Awesome car buying experience. My sales person, Clay, was helpful and great at communicating. Will…read moredefinitely use them the next time I need a car. Great price for the used car as well.

Sand Mountain was awesome. More importantly David and Joey were awesome as well as any other staff…read moreI interacted with. My girlfriend and I had an AWFUL experience with the local dealer (Bill Penney Toyota) and an awful experience when we bought my girlfriends RAV4 at Charles Maund Toyota in Austin, Tx so we drove about an hour to get the truck. From the day we ordered it to the day we picked it up there was a great line of communication and I never felt pressured. I am big on customer service so I feel like I'm often hard to please in that way but David and Joey blew me away. I will refer any and everybody I can to Sand Mountain. I was going to try to find a dealer closer to me for service but I honestly think I'll just have to take the drive because Sand Mountain seems to be run so much better than any dealer I have been to. (Including when I worked in the parts department for a Ford dealer) I would like for the whole dealer to get some recognition. You have a customer for life.