Took our van and was really impressed with the way the shop is run and the fact they don't have a…read morelot of junk cars sitting around

This is not a workmanship complaint. It is a WARNING to pay attention ahead of time, and look at…read moreyour bill before leaving the shop. If you do not specify, you will be charged for the maximum priced item available. We used A-1 for years- friendly service at a decent price. however, Not sure what happened but pricing policies changed. Two examples- In August of 2024, our truck had a major transmission issue, which was guessed to be Catalytic converters- $1,700+ Diagnosis was wrong with no price mitigation. second- We bought tires for our car in April of 2024 and as I'm writing this review, looking at my bill, I see that alignment labor was charged twice.??- 1 hour on the tire replacement section and 1 hour on an "alignment " section...hmmm. Labor for tires and oil change- $430.22 Actual product- $463.01 for a total- $950.75 Today- 1-21-26- we were charged for a simple flat repair, a small nail on the tread- $37.50 on tires we bought here. Common courtesy (I thought) is that flats are fixed at no charge.? My bad for not speaking up before now, but justPAY ATTENTION BEFORE COMMITTING!

Mayo's diagnosed and fixed my car's problem quickly. They did a terrific job and charged a…read morereasonable price.

From the owner: We are a family run, and owned complete auto repair shop. Come visit us, and have a cup of coffee,…read morewe'll treat you like family!

Took my truck to them and got changed 450 and still have the same problem they don't know how to…read morefix it the are a joke

I pull a little utility trailer to craft shows. The lights were not working correctly. I took it to…read moreCowboys after seeing favorable reviews. Michael fixed the problem in about 30 minutes. I highly recommend Cowboys.

10/10 these guys deserve to stay in business, fixed our power steering fluid leak in a fast,…read moretimely, and reliable manner. We appreciate the work you guys do and I will be recommending you guys to anyone who asks.

great guys helped us with trailer flat and even more on the spot last second with no appointment…read more Extremely recommend them!

I am excited. I got a new vehicle better than the one I came to see! Jansen is a great salesman/read more

I'd like to share this review about my experience with Tameron Honda of Gadsden, Alabama…read more A little over a month ago we purchased a used Ford vehicle from Tameron Honda of Gadsden. It took some time to come to that decision after much research. There was tough competition from a vehicle condition standpoint and this car wasn't my top choice. But it had the equipment package we very much desired. What made part of the decision a challenge was the dealer was a five (5) hour drive. We planned on the purchase as long as the car was as described. It was stated by staff members of Tameron Honda of Gadsden there was a 90-day warranty. But they'd make sure that any issues found on their watch would be fixed. If by chance if I found an issue it should be covered under the 90-day warranty. On the drive home I discovered I was unable to pair my devices with the Bluetooth in the vehicle. Numerous attempts with numerous devices all failed. Additionally the AM radio did not receive stations. FM worked, but not AM. I checked back with Tameron Honda of Gadsden about the 90-day warranty and was directed by Tameron Honda of Gadsden to take the car to a local (my home) dealer. I did so, to our local Autonation Ford dealer. The dealer did confirm two separate items had problems. I also discovered that the 90-day warranty did not cover one of the items. I made contact with Tameron Honda of Gadsden and discussed what options were available considering I lived 5 hours away. Had I lived in the Tameron Honda of Gadsden area we would have returned to Tameron Honda of Gadsden and they would have assisted in resolving the problem. That was not a solution that was going to work easily. The good news is that Tameron Honda of Gadsden worked with me to make things right! There were location challenges, me in Memphis and they in Gadsden, AL. But at the end of the day they made all things right. I'd specifically like to thank Kevin Riggan for helping to choreograph the help we needed. There were numerous others who assisted as well. Thank you Kevin! It would be a pleasure to make the trip back to Tameron Honda of Gadsden to purchase a vehicle! Thank You!

I came from a nearby town because I had a family emergency and needed new brakes and tires to…read moretravel. So to get in quick I had to come to Gadsden. No big deal. I had a 3:00 appointment and got sick and called that morning to see if I could get in the next day. I was told that they had a 9:00 the next day so I said I'll be there. I showed up at 9:00 only to learn that the guy did not put me on 9:00 but He'd moved me from3:00 in the afternoon on a Wednesday to 9:00 am on the same Wednesday so I had no appointments on Thursday when I arrived. I was told by an employee that had happened to someone else the same day. They said they'd still fix it. Waited for a diagnostic; agreed on the work and they ordered parts. They took 30 minutes to get here, no big deal, but they sent the wrong parts so there's another 30 minutes. At the 4 1/2 hour mark I ask about progress and was told it's almost ready. I looked out at the bay and 1/2 of the brakes were still in the box. Two tires were off and no one was working on or even near the vehicle. I asked the manager why that was the case. I had originally been told that all the work would take 2 hours. When I voiced my frustration he said "Look, I've got 2 guys working on 6 cars" as if I was the problem with unrealistic expectations . Thats a Firestone staffing problem not a customer responsibility problem. I was then told it'd be another 30 minutes knowing there would be at least another hours work to be done because still no one was even near my vehicle working on it. I finally said "Just don't tell me 'almost ready' when you know it's going to be much longer!" Finally I have one brake left but it will mean being here 6 hours for a two hour job. I just hope my brakes work. So much for my family emergency out of town and two hour promises; but I'm sure my mother in Tennessee with a broken back waiting on me can wait "just a little longer" pitiful. I've been a Firestone customer for 30 years using them in states all over with great success. I'm at least going to have to try another location than Gadsden this is ridiculous! The manager offered no remorse or apology whatsoever. He acted like I was the one with the problem for my impatience. He just pretended to ignore me. I'm at the six hour mark and still one set of brakes is still on the ground with no one around. If the work takes six hours then tell me so. I will deal with it. Don't treat the customer like they're the problem when you can't run a business with fidelity. Dustin is the only good thing going at this location.

Used to be a great place with excellent service and outstanding customer service. Not so much…read moreanymore. Very disappointing since I had been a customer for many years.

this place is terrible they quoted me $69 and said when it was time to pay $ 699. I'm so mad they…read moreup charged, lie and this is a sneaky company with terrible service. 100% do not recommend.

I waited 3 hours to get a tire plugged. 2 hours waiting on someone to do the job and 1 hour to do…read morethe job. Are you kidding me? They were in no hurry to help anyone and seemed to be a don't care attitude as well. It would seem that since Shane left they are awful.