Samantha was great! We called this morning to ask about the warranty on our water pump and find out…read morewhat we needed to do to get our money back/exchange for new pump. She said she'd handle everything and told us to bring the old part back to the store asap. She held the replacement parts we'd needed until we got there (several hours later) and then reprinted our original receipt from 6 months ago, made a copy of our one from today, and wrote a note explaining our situation to her coworkers in case she wasn't there when we came back. She wanted to be sure we'd get our money back for the one we had to purchase today. Thank you so much Samantha!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My husband and I stopped in today to get the battery in his F150 checked. The gentleman who helped…read moreus was really nice and informative. I didn't get to peruse the store as much as normal. But the selection seemed decent.

Really quick and friendly service! Great waiting area! We have used Pete Shirley Tire for years and…read morewill never use anyone else.

We called around for tire quotes and this business had a great price and their phone etiquette was…read morebetter than the others so we chose to do business with them. They were super friendly and quick. This is also a family owned business and we were glad to support a local business. I would definitely recommend using this business.

Needed a gas cap message cleared after replacing the cap, she proceeded to tell me they don't clear…read morecode without a diagnostic for laws and policy, which is bs and told me they would charge $220 just to clear a message. Not a code. That blonde lady is money hungry and that business is going under if that's how they run it. She even said she doesn't care what the problem was, she wasn't doing it. Went 3 miles down the road and had it cleared for free at Terry Sligh. Don't buy here ever

From the owner: The way YOU want to buy. At C. A. Russell CDJR our sole focus is serving our customers the way THEY…read morewant to be served. Whether you are looking for price information, product information, trade value or selling your car, we are ready to answer any of those questions, in the order you ask them. In-store, our website, or over the phone, we want to find you the right vehicle, the right service and the best experience. Don't forget to try our new mobile service and pickup/delivery! Schedule in 60 seconds today via our website!

Great to deal with..had the parts that I needed at a good price. I will be doing business with them…read moreagain

From the owner: New Todd Auto Parts Salvage Specialties: Auto parts available for all makes & models, even engines…read moreand transmissions! Sell your junk car for Cash today! We are a family-run auto salvage yard, offering a self-service area as well as classics and RVs. Come check out the yard with no admission fee!

Zero Stars. I wanted to rate this zero stars, but it wouldn't let me…read more Worst experience I have ever had with a tire shop. A tech and the shop manager were both rude. Both techs involved were either very bad at their job or just did not care. I went in with one special need as a customer - I have lug nuts that are made of lightweight aluminum and have to be tightened with a torque wrench, no air tools. As a courtesy I let them know that one of the tires had fix a flat in it. One of my rims had a crack and I was at Elgin's to swap the tires to another set of wheels. As they were putting the second wheel on the car, I noticed that the tech was putting the driver's side front tire on and that it and the rear wheel were turning in opposite directions. I went into the shop and asked him about it. He made mention that he had to put it there because the tire was directional and had to be on that side. As I walked away to look for the manager I heard him call out to the other tech and say that there was a problem - the wheels were directional. I didn't see the manager right away so I went up to the other tech to ask if the guy was just putting the wheel on the wrong side or if the wheel had been mounted backwards. He did not answer me, walked away and looked at the wheels they had already mounted, then headed to the office, all without a word to me. The manager came back out and looked at it. I said that they had mounted two of the tires backwards and he got angry. He began to curse and talk about all of my special needs (directional tires, low profile tires, directional wheels, special lug nuts) and how they were trying to be accommodating. When I asked him to have them fix it he refused and said they were going to put the tires on so I could leave and that was that. I said, "So I have to pay someone else to fix this?" He cursed at me some more and reiterated that they would not fix it and then told me it was my fault for not noticing it sooner. He made no offer to refund any of my money. After I told him I was from out of town he told me I could come back during the week (this was on a Saturday) and he would "look at it then." Still no offer of any kind to actually make it right or refund any of my money. When I left I had two wheels mounted backwards on the rim, they kept my polished valve stem caps and replaced them with the cheap black ones, and one of those was missing. Some of the lug nuts were not tightened all the way down and the manager not once made any form of apology for his techs and how inept they were or his poor attitude. Directional wheels, directional tires and low profile tires are all stock on a great many vehicles. If they can not accommodate stock options such as those, they should get out of the tire business. The techs were inept, the manager was rude, dismissive and equally lacking in knowledge about simple tire and wheel concepts. I would never pull into their parking lot again. Not even if I had four flat tires. I would ride the rims until I could make it ANYWHERE else.

I had just left Marvins with a trailer full of lumber when I noticed one of the tires on my trailer…read morewas almost flat. Pulled into Elgin just down the street. The owner came up and asked if he could help and had me pull up to check the tire. Fortunately all I needed was air. He go me back on the road with no charge. It's great to find a business that still believes in customer service. Guess where I will be buying my next set of tires?