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Sand Dollar IV

5.0 (1 review)

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9 years ago

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Isla Antigua Apartments - Isla Antigua Apartments

Isla Antigua Apartments

(6 reviews)

this was the WORST management I have ever dealt with in my entire life…read more Due to family and work issues, we had to immediately break our lease so that we could move back home and handle them. We asked them EXACTLY how much it would cost to break our lease and they told us a certain amount that we would have to pay and then proceeded to say that we were getting our security deposit and prorated rent back. I clarified on MULTIPLE occasions so that no random expenses would come up after we had left the apartment that the amount they told us was the ONLY amount we would have to pay. Come to find out one month after we left there was an addendum they forgot to mention. So not only are we NOT getting our prorated rent and security deposit back... but we have to pay an additional $2685 because of the discount we got when we moved in. On top of this, they tried to charge me an extra $200 for extra pool wristbands that we never received, and I tried to inform the property manager, Allison, that I had not received these and instead of checking to see if that was true she passive-aggressively kept telling me she was certain she gave them to us. Got a text from her 2 hours later saying she found them in her drawer. Totally unprofessional and borderline scammers. If you are in the area PLEASE consider living somewhere else. Getting your security deposit back is pretty much like a 1% chance. One of our neighbors got charged for pee stains under the carpets they tore up when they never even had a dog living there.

The is the worst managed property. I am sure if you have an apartment facing the water it is nice,…read moreand the dock is nice, but the property is poorly constructed. The noise from the apartments above are like sound tunnels. The cupboards are peeling their stickers, the appliances don't work and you are lucky if they replace, or fix, them. Their is rust on everything metal. The floors are dirty. Animals poop on them. The elevators, and hallways smell bad and the floors are dirty. The front of the building is maintained, but the sprinklers don't work in the back, the gates don't lock, the gates bang at all hours, the dogs bark at all hours, there are loud gatherings....and with all that.... the management is by far the worst part of this place. People break their lease if they can afford to because this is so poorly run, and issues are not addressed professionally. Last week the manager harassed and humiliated one of the tenants on the EMERGENCY tenant chat, stating that if they smelled bad and did not improve their hygiene, they should not come to the gym.

Coastal Realty & Property Management - Bottom of door splintering

Coastal Realty & Property Management

(24 reviews)

Coastal Realty literally saved our vacation! We originally book a week through an online site,…read morerenting a condo from an individual. When we checked in, we immediately smelled stale heavy smoke. A complete deal breaker for this family of non-smokers! The condo was listed as non-smoking but clearly had been smoked in A LOT. After contacting the owner, we were fully refunded, but had nowhere to go. With a car full of groceries just purchased on the way in town, we reached out to Coastal Realty with a desperate cry for help. Patty's soothing, kind, and professional voice told us to come to her office, and she would find us a place to stay. She let us go visit a couple of places that were good options but not exactly what we were looking for. But she didn't stop there. She made a call to another C. R. associate who told us to come to her office. Already knowing our back story, she said she had the perfect place for us. She walked us into a recently remodeled condo that was gorgeous!! It was better than we could have imagined, especially considering it was 4:30 on a Wednesday afternoon. We are so thankful for the extra effort and professional treatment we received from 3 agents at Coastal Realty. They all went above and beyond their call of duty. Patty for getting the ball rolling, Peyton for getting us into a beautiful condo, and for Dee getting our WiFi issues resolved!! I learned my lesson, and from now on I will not hesitate to recommend and use Coastal Realty.

If you're looking for a property management company and enjoy being insulted and having your…read morequestions ignored, then this is the company for you. In other words, run in the other direction as fast as you can.

Sand Dollar IV - apartments - Updated May 2026

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