Friendly staff and lots of washers and dryers of various sizes…read more WI-FI came in handy Gets a little crowded on Sunday afternoons but was able to get everything done

Clean. Nice. Decent location. We always visit the subway as a treat. The staff is always friendly…read moreand accommodating

They ruined my homemade baby blanket. When I dropped it off I asked for them to make sure they were…read moregentle with it. They quoted me 2 days and $10, but told me it would likely be done overnight and I could come check the next day. Next day, not done- no problem, it was a maybe. Next day, still not done. They said it was still a little dirty and they wanted to wash it again. Peeved, but understandable. They said they would text me when it was ready. Text never came. I went back in the next day and it was ready. Upcharged to $17 I assume some of the pieces came off in what must have a been anything but gentle wash. Again, understandable- it's homemade and accidents happen. But instead of telling me, they attempted to fix it, and in doing so, messed up the blanket even more. Pieces were sewn back on. Poorly. Many were not placed back where they came from, and because they were sewn on with a machine, many of the crochet stitches became warped. Some spots were sewn on so poorly that the thread was actually loose. Some pieces that were originally white came back gray, and this had been washed before so I know nothing bled colors. In conclusion: they did not do as I asked, did not tell me it had been damaged, and tried to repair it in such a way that they made it worse.

Recently visited Best Cleaners to have a leather jacket cleaned. It is very expensive jacket and…read moreit appeared to have mildew on it. Everyone said to throw it out. I took it to Best Clearners, they offered honest assesment. They cleanedd it and I am very happy. I look forward to returning to this location as they do so much more than dry cleaning and are willing to do a lot more things such as duffel bag and shoes. Thank you for great service. JJ

Recently utilized Herman Jackson's cleaners to get some coats, shirts and pants done for a pending…read moreevent. Excellent job done with the actual dry cleaning. The staff was polite and attentive upon drop off and pick up. The cost for the 4 items I dropped off actually ended up being fairly reasonable as well. I was just a bit concerned about that as I wasn't told upon dropping them off. I was given the option of how quickly these needed to be turned around. Overall a very good experience. Nothing to do with Herman Jackson's, but parking is always an adventure in San Marco and it would be nice if they had their own parking. It would also be nice to have an idea of what the cost was going to be before leaving the drop off but the fact that it was reasonable more than made up for that. Great place to use of you need a dry cleaner in Jacksonville. I recommend you give them a try.

They always do an amazing job! Dropped off a suit to be cleaned on a Monday and had it ready before…read morethe weekend for me!

These are the best cleaners in Jax hands down. I brought in a jacket, my favorite suit jacket,…read morethat another cleaner had for a week and returned to me with spots all over it. The jacket looks brand new. Fast turn around, dropped the items off on a Tuesday and picked them up on a Friday. $150 for 15 items, including 4 dresses, 3 long jackets, a two piece suit, and a bunch of suit jackets. Amazing personal service, too! The owner even brought my clothes to my car and made sure that they'd get home safely. I will never go to another dry cleaner again!

The best dry cleaners in Jacksonville. I tried their services based on a friend's recommendation…read moreand was not disappointed. Customer service is exceptional and the owner is always there. Their alterations are by far the best in the city also. My ivory vest embellished with 3D flowers looked new as well as the skirt. I had several other pieces done which they brought back to looking new. The cost was so reasonable I assumed it would cost more because another cleaner I've used in the past was more costly and less quality. Try them you won't return to the other dry cleaner that claims to be the best in the city.

I recently had the pleasure of using ITSWASHDAY's Wash, Dry Fold service at 3637 Park Street,…read moreJacksonville, FL, and I couldn't be more impressed! From the moment I scheduled my pickup, the service was seamless and professional. They picked up my laundry within hours and returned it 48 hours later, perfectly clean, fresh, neatly folded and hung!! The convenience of setting pickup and delivery times through their website or app is a game-changer. The staff is incredibly friendly and attentive, ensuring that all my special requests were met. The owner operator Chris is a rockstar at making sure his customers are treated like family. The facility itself is spotless, with modern machines and a cozy atmosphere that makes it easy for those who choose to do their own laundry. What truly sets ITSWASHDAY apart is their attention to detail and customer satisfaction. They even communicate with me by text message, which is great for me, because I just don't have time to answer long drawn out phone calls.. I highly recommend ITSWASHDAY to anyone in the Jacksonville area looking for a reliable, efficient, and friendly laundry service. Lesser companies are a little cheaper, but I've always had issues with the other guys not following my requests and my laundry coming back looking like I sent it out, dirty and wrinkled. I've tried the rest and now I only use the best, Five stars to ITSWASHDAY!! It's a great value to me because my time is valuable and now I don't have to spend it on folding clothes anymore. Thank y'all

Just make sure you bring enough money. You won't get any help from the attendants except a shrug…read moreand a sneer if the washers take your cash. You also can't split between quarters and online payment... learned that the hard way when we had to pay 23 dollars for a single load of laundry . Usually don't have an issue (have been coming here for 2+ years) so I'll call it a bad day and chalk it up to that. Wrote the review mainly to let anyone know that you should pay EITHER with cash or with the online payment.

Had a pair of shoes cleaned. So clean, like they were store-bought all over again and for a good…read moreprice. Will DEFINITELY use again.

They were the first to respond to my online request. Alterations were done and ready the next day…read more Very satisfied.

Picked my Granddaughter's wedding dress up today, I had it cleaned asked about having it boxed and…read morepreserved was told it would be an extra$50. I called before I went there and asked if they could do it said I would have to pay for it before they did it. When I got there he told me it would be $300. NOT WHAT HE QUOTED TO START WITH!! Took the dress straight to another cleaners to have it done and BOOM $50. DON'T EVER USE THEM!!!

I went here twice. Once for my husband's brand new wedding suit to be pressed and recently for a…read morebrand new tie to be steamed .It was a brand new tie that had a few wrinkles; I wanted it to look sleek for my husband so I took it to be dry-cleaned. Both times the work was mediocre at best and looked like nothing had been done to the clothes. There were still wrinkles. With the tie, it had a clump of material that bulked up out of nowhere and a box imprint. When I went back in, they were not customer friendly and said "this is not my problem." They insisted that Jos A. Bank was the one to blame for making the tie like that. I just wanted the box imprint that they made gone and they said it was not their problem. The cleaners eventually told us not to come back there after we insisted on getting our $3.00 money back for ruining the $100 tie. I would not recommend them to anyone who values their belongings. I will NEVER go back there again!