Colleen rocks at cutting thick curly hair. She instinctively knows what to do with taming the…read morebeast. I have colicks and coarse hair and she cuts it the way I like it!

I saw Laura for a pedicure today and she was amazing! She made sure I got exactly what I wanted and…read moredid a great job. I'm super happy and I am picky. Also- I called on a Friday night and they were able to get me in on a Saturday. I can't recommend her enough!

Love going to JUUT for getting my eyebrows done or a random blowout for my hair. Such great AVEDA…read moreproducts! I love each time I am in the salon.

I paid $400 to get something I specifically said I didn't want…read more I've been going to JUUT salons over the past couple of years for all kinds of services. I've only had great experiences, but they were at another location. When I moved to a different part of the cities this was the closest salon. I trusted them, and made sure to pick a stylist that had years of experiene doing a type of coloring that I hoped to get. I brought almost a dozen photo references, including photos of what I didn't want that I've had in the past. I was very clear on what I wanted and didn't, but the stylist seemed annoyed. She didn't even look at the photos. Several times through the service I voiced my concerns that I wasn't liking how it was turning out, but she kept reassuring me that it would look great. She was super rough brushing and blowdrying that it hurt, and the result looked exactly like my "do not" photos. I wanted ombre, but got chunky, streaky highlights that stopped an inch from my roots. They weren't blended or even symmetrical. They were copper yellow, not brunette. I told her I didn't like it and that it didn't look like the photos, and she argued with me that it did, that I shouldn't have tried this when my hair was colored previously (6 months prior), and in fact she loved it. I asked if it could be fixed, and she said I could only do another gloss but that wouldn't turn out well. I was so disappointed and discouraged. I'm not usually one to speak up, but I was so upset about the color and it was so expensive I had to. I cried in the car! When I called back, I felt like I wasn't being listened to, was argued with, and made to feel stupid like I didn't know what I was looking at. I went through several people up the chain before someone agreed to fix it. She was able to squeeze me in the next day, and was so caring and gentle I almost forgot the day before. But she only had time to blend it out and tone it down so it didn't look like I did it myself. So while they did fix it, I am hesitant to go back. I know everyone has bad days and mistakes happen, but how can a senior stylist who says they specialize in something do so poorly and then argue with me when I said I didn't like it? It was like I was being gaslit to not trust what my eyes saw.

Brittany is GREAT!! Always friendly and my hair always looks like I want it to when I leave!!…read moreHighly recommend her...

Great haircut for a good price. Good location. They don't try to upsell either which I find…read morehappens often unfortunately at other salons I've been to . Love my new haircut and style. I will be back!

everything, retouch was excellent and hair cut was the BEST ever. Rylee is vert talented,…read morepersonable and Know what to do. Highly recommend her.

I had my hair done here for the first time and the final product was far different than intended. I…read morewent back for re-toning (which they covered for free) and again it was not anywhere near intended outcome. So then when I went to my normal stylist in Minneapolis (we moved and B&S was much closer to new home) she agreed that the process completed on my hair was incorrect for my request via photos that I showed. When I spoke with the hair manager Allie she informed me that I "voided the warranty" by not coming back for a THIRD time to have them fix it, even though I no longer trusted their services. Very very disappointed and would not recommend hair services here to anyone. Very sad as my family has always had great interactions for the last 15 years. Poor customer service and accountability. (edit to add: my hair started with no color, dark brown all around so it should have been a blank canvas)

I am sad to write this review but figured it's good information to share with others…read more I read a lot of reviews and I made an appointment with "stylist A", about a month in advance. The day of the appointment I got a call from someone else (stylist B) saying that she was running 20 min behind and asked if I could come 20 min later than scheduled, I said sure and that's what I did. I get there and stylist B greets me, this is when I realized she isn't the person I booked with, based on the picture. She said "your haircut is now with Stylist C and pointed to another woman standing by the desk. I had no choice in the matter and was already very annoyed but the switch ups but didn't feel like I could say no, plus I needed a haircut. Let's just say I was less than thrilled with stylist C and the haircut I ended up with. Also very unhappy with how unprofessional stylist B was, she never mentioned she is taking over my appointment, and she called to change the appointment time and was still unavailable. I also want to mention that I emailed the salon sharing my disappointment and have not heard back at all.. no apology, explanation or anything. So if you have a preference for a stylist make sure they don't change things up on you! Very disappointing customer service.

0/0***Edited Response to Unprofessional Owner:*** I am devastated by how badly my hair has been…read morebutchered, and the owner's shocking response only adds to my frustration. Such an unprofessional, non-factual, and condescending reply reinforces my decision not to return and should serve as a major red flag for anyone considering this establishment. It's particularly troubling that neither the owner nor anyone in authority has had the decency to address my negative experience directly. The baseless attacks on my character are unacceptable, and it's disheartening to see lies and opinions spread publicly without any attempt to understand my side of the story. I want to share my incredibly distressing experience at Lua Nova Salon. I walked in excited for a new hairstyle, having shown the stylist a picture of what I wanted--a long bob (LOB) with layers. However, from the very first cut, I sensed something was off. The stylist next to mine reacted with wide eyes, looking back and forth between my hair and the floor, which immediately raised my concerns. Unfortunately, my fears were confirmed as the stylist butchered my hair. Instead of the layers I requested, I left with a blunt cut short bob that was nothing like what I had envisioned. To make matters worse, I was asked to leave while still in shock and tears. My distress made the stylist uncomfortable--yes, MY tears over my butchered hair were making HER uncomfortable. I was asked to leave looking like this, which made the situation all the more horrifying. I can't believe I walked into a place where, within 15 minutes, all my hair was chopped off, and I was treated as if I were the issue. I felt dismissed and invalidated during a moment that was deeply personal to me. I cannot express how heartbroken I am over this experience. If I could give negative stars, I absolutely would. I strongly advise against sitting in Emma Carlson's chair, as my experience with her was nothing short of horrendous. Please be cautious if you decide to visit this salon. What was meant to be a fresh cut to help me take a step forward in overcoming my deep depression has only made things 20 times worse. I hope others have a better experience, but I certainly will not be returning. I will be surprised and blessed if I make it out of this one. This has truly been an absolute nightmare and one of the worst days of my life. The first picture is my hair before I walked in; the second is the picture I showed the stylist for reference. This is what I was kicked out looking like. I'm still crying over this at 9 PM and can't believe this happened. I balled up what hair is left and put it underneath a barbell cap, topped with a hooded sweatshirt. I can't even look in the mirror. My head is throbbing from how much crying I've done. Date of Appt: 7.8.25 Time of Appt: 3:30 Stylist: Emma (Em) Carlson

We walked in Wednesday afternoon to get a kids haircut. We were really impressed with the speed and…read morequality of the haircut. Definitely will be bringing our kid here from now on for quality haircuts !

I've had many hairstylists. Usually going where my mom went. Now as an adult, I get to choose who…read morecuts and styles my hair. And I choose Todaze Hair. I've been seeing Jill for about 10 years now and I've always been happy with the results. Please note: I have curly hair and keep a basic cut with layers, NO BANGS! So I can't do those fad styles like The Rachel or an inverted bob. Facial waxing services are also offered. I used to get my eye brows waxed after the shampoo/conditioner. Affordable....however I switched to European Wax Center just because it's less painful. Not due to poor skills. I can style my own hair day to day, but when I want a curly updo I make sure I make an appointment. One updo pic is done by Jill. The other is my Laura L. **Be a responsible customer no matter where you go or who you see. Communication is key. I always bring pictures of the style, cut or color I want.

I wanted to like this place after my go to guy moved out of the metro. My last two cuts have been…read morehorrible! I have one side of my head with layers that are shorter than the other and it will take months to grow out.

My first visit to Peppertree, having relocated from out of state. Felicia took time to get a sense…read moreof what would work best with my hair texture, etc., my face shape, and stage in life.

Tina is THE best. If you value an experienced stylist she will help you look and feel beautiful. My…read morehair is wavy and hard to style. She helps bring out the curl and waves. Highlights are gorgeous and hide my "hard to hide" grays. This mama needed a hair makeover and she delivered. I also brought her my 4 year old daughter and she did so great with her! So patient. And she actually got to put in layers!!

This place used to be good had better workers who were more picky and wanted you happy with what…read morethey did to your hair now they made there prices waaaaay too high for nothing they added another 200 almost I'll never go here again!!!! Horrible place.