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    Sancho

    2.8 (22 reviews)
    Closed • 12:00 pm - 10:00 PM

    Sancho Photos

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    Scrambled sushi

    A Sushi Experience to Forget Our family outing to Sancho's turned into a frustrating ordeal. After placing our order, we waited for over an hour without receiving our food. The seaweed salad I ordered never arrived (don't they just scoop this from a bucket in the fridge, not go and harvest fresh weed from the ocean?), and the kids' chicken nuggets and fries seemed lost in the kitchen. As my kids melted down from hunger, we complained to staff and after another 15 minutes their nugs and fries arrived (seriously? 80 minutes for nuggos and fries?!?). After they focused on their food and eventually ate what they would, I realized we were going to have to leave. There's no way these 3 kids under 7 were going to wait patiently for the grownups to finally be served and eat. Grandma kindly offered to wait for the food and deliver it to our room herself, but when it finally arrived to my room (literally 3 hours after we had been seated - no joke), it was just one of two rolls I had ordered and literally a scramble in the to-go container (they must not ever do take out). Of course I devoured it because I was starving, but being generous it was underwhelming. Strongly recommend looking elsewhere. Even if you are staying at the hotel (as we were), you'd save time driving to the nearest sushi place in Ponce and back, you'd enjoy your meal more (I'm guessing but I doubt I'm wrong), and your blood pressure would thank you.

    Awesome experience........teppenyaki is the way to go
    Cristi L.

    Teppenyaki is the best way to go........ Great entertainment.....Great facility........food is fresh and cooked to order

    Mapo tofu

    This place is very delicious & not that expensive. They serve vegan options like the mapo tofu, vegetable sushi rolls etc.

    Daniela G.

    I am surprised other people gave it such bad reviews. This is my favorite Sushi restaurant! If you love sushi like me I recommend the Emperor Roll as well as the Tuna Kabachi and Spicy Crab Salad. I am also a big fan of their sashimi. It is always super fresh. The tepanyaki is also a must. Their plates are unique and are plated like works of art. I come here every Friday night to get the weekend started with my favorite food.

    Screaming and yelling babies... Like 10 of them

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    8 months ago

    Food, service and ambience are excellent. Good for families and dates nights. Plenty of parking.

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    10 years ago

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    8 years ago

    The service is incredibly slow. The restaurant is too crowded. The food is good though.

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    11 years ago

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    10 years ago

    This place was way overpriced and the food was mediocre. I would definitely not recommend.

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    Rakuten Bar and Grill - Mapo tofu with white rice

    Rakuten Bar and Grill

    4.4(94 reviews)
    77.7 km
    •$$

    Rakuten was a pleasant surprise. The Chinese-Japanese-Creole fusion concept is unique, and both the…read morefood and service were solid. The atmosphere was inviting and made for a great dinner experience. The standout dishes were definitely the roast duck and the house special lo mein--both were excellent and worth ordering. The rest of the dishes we tried were decent but didn't leave the same impression. Service was attentive without being overbearing, and the prices felt very reasonable for the quality and portion sizes. Overall, a good spot for dinner, especially if you're curious about the fusion menu. Just make sure not to skip the duck and lo mein.

    I consider myself a sushi connoisseur. It was craving sushi upon my visit to Puerto Rico. This…read moreplace was walking distance from. La concha hotel so I ordered off DoorDash for pick up. I arrive 30 minutes after I placed my order into my surprise. They didn't even see my order I placed so I had to wait even longer while they made it on spot. ( you would think OK even more fresh. ) NO it wasn't I ordered two different rolls, but once I got back to the hotel to eat my food, I noticed they gave me two of the same roll ( not what I ordered ) The sushi had zero taste and it left me feeling sick I should have known it wasn't going to be good considering there was not one customer inside of the restaurant when I arrived I did like the inside, how it was dimly lit in spacious Can't say I will return here, but I'm always down to give a restaurant a second try

    Photos
    Rakuten Bar and Grill
    Rakuten Bar and Grill
    Rakuten Bar and Grill - Seaweed salad

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    Seaweed salad

    Miso - Eel and Avocado Roll

    Miso

    3.9(8 reviews)
    61.5 km
    •$$

    It's a take-out place with tables and chairs. Smells off. Warm beer when we came in, mushy rice and…read morefairly poor Sushi. First time we took a couple of tastes then bailed. Not recommended.

    Wish I had realized that all six of the reviews I read when deciding on this restaurant were 2-10…read moreyears old. We walked in 5 minutes after they opened on a weekday, grabbed our own menus and sat ourselves. The prices were a bit high. $15-$20 for most rolls, but I kept an open mind. We ordered calamari and two rolls. 15 minutes later we got a paper food truck plate of over-fried, rubbery, greasy, chopped scraps of "calamari." It was obvious that the inner part was freezer burnt and coated with fresh tempura. Neither my husband, toddlers or I were able to bite through any piece. I wish I had taken a picture because it was a fraternity microwaved leftovers plate being served for $11.50. As I sat wondering what our rolls would be like, I got more irritated thinking about at how they would serve this food to anyone. After 3 minutes of contemplating, I took the plate to the front and told the waitress/cook that it was inedible. She blamed the company (I assume their supplier.) I calmly told her that I'm sorry, but we wouldn't be paying for it because the fish was old, hard, had no flavor and couldn't be eaten. I told her to cancel the rest of our order because I could not have my family eating such poor quality food and we would be leaving. I also very politely suggested they find a new supplier because there is no excuse for a restaurant on an island to serve old seafood.. She seemed surprised, but could not deny the plate in front of her. I normally would feel SOOO awful about not paying for food, and this is the first time I have ever left a restaurant because of the horrible quality of a single menu item. I am literally writing this review only to avoid anyone else wasting their time or spending a single dollar here.

    Photos
    Miso - Small assortment

    Small assortment

    Miso - Outside of Miso Sushi

    Outside of Miso Sushi

    Miso - Menu

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    Menu

    Sancho - chinese - Updated October 2026

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