i got great PT care from John Brown--professional, personable, knowledgeable--he delivered good…read moreresults in a fairly short time period. Recommended.

I heard good things and called for an appointment. I got a return call and the woman said," Dr…read more Della Valle does not accept Traditional Medical with a supplement. You can pay $100.00 out of pocket for each office appoint and if a procedure is done, it will be another $9,000.00 out of pocket, up front." Yet, he'll accept Medicare Advantage plans per his web site.

First. I was scheduled at the wrong office and was called a few hours before to schedule at their…read moreBartlett office where they had hours that would accommodate my needs. I was literally 3 minutes late and they cancelled my appointment!! Their office made the mistake to begin with and they acted like I was to blame. They did ask if i could reschedule and i said I wouldn't reschedule with them if they paid me

I received a referral for Dr. Freedberg from, of all people, the bagger at the local grocery store…read morewho saw me struggling. I'm so glad I listened to her. Dr. Freedberg and Dr. Tony did both of my knees....six months apart. I didn't even know ahead of time that Dr. Freedberg was going to do custom surgery for me. .. whereby they use lasers to make a knee that fits my size and bone structure. I am obese and was refused treatment from some other doctors. I never waited more than 15 minutes for the doctors to see me. Outstanding front office too... very friendly and accommodating. One time before surgery I had to use volunteers to bring me up in a wheelchair. When I went to leave, they had nobody to come and get me so the receptionist wheeled me downstairs. That's above and beyond service! Highly recommend this practice!

The staff at Suburban Orthopaedics is getting better and better! My doctors, Dr.Jain, Dr…read more Lake,Dr.Pelinkovic are awesome! I am getting the best of care from them and I love the one assistant Madison Steele! They make me feel like we're friends instead of doctors and patients.

My husband went here for a knee surgery and that went fine but they really push a lot of PT and lie…read moreabout how much they charge per session. He had gone in to pay the bill in person and their system was in the middle of being updated to a new system so he made a payment and left, when he tried to call and make a payment it didn't work due to the "new system" - ok fine. Then within 8 days of making a payment he got sent to collections which we paid off in full once we got that call. How insane that we attempted twice to pay within the same two weeks, given the run around about the system, then get sent to collections within days of making a large payment. Their prices seem extremely high compared to other practices. My husband did like the doctor so he decided to go back for another knee consultation where they told him he needed more PT, told him the price per session based on his insurance would be $15 per session. We got an $1500 bill with the PT sessions being anywhere from $68 to $135. They lie. Will never give them any business again. Avoid.

So I woke up one morning with a pain in my shoulder. After getting a cortisone injection the pain…read morewas reduced, but not stopped. They decided I injured my rotator cuff and scheduled physical therapy. Barrington Orthopedics has several offices around the NW Suburbs. I see my doctor in Hoffman Estates, but chose their office in Elk Grove for the therapy since it is near my office. The building is older and not very much like their state of the art facility in Hoffman Estates. Frankly, though, I don't care about the looks of the building as much as how they can help. I go two days a week and see two different therapists. Both are very nice. Both seem quite capable. But, each has their own style. So, while one focuses on strengthening certain muscles, the other determined the problem is cause by posture - I slouch. So, I don't really know what the issue is, and the therapists can't seem to agree or coordinate themselves. With each of them, I feel better when I leave. I think I'm going to have to talk to them about using only one therapist and sticking with one type of therapy.

Dr Daryl Luke with Barrington Orthopedics tore my patellar ligament during knee replacement…read moresurgery. Tremendous ridiculous pain all night. He said he could fix it so I believed him. He failed the second fix-it surgery too. I could not walk after 8 weeks in a cast. Then he wanted to do a THIRD surgery to fix his original blunder and called Dr Scott Sporer of Rush who told him his third surgery plan would not work! Dr Luke is very incompetent and stay far far away from him. I am SUFFERING greatly and have to take antibiotics for the rest of my life because somehow he introduced a serious staph infection into my body.

Went to see Dr Usman because one of my gout Tophi was really hurting and looked infected. He had me…read morecome in the same day. Glad I went. He looked at it, cleaned it, and took biopsies of the uric acid crystals and the actual wound it's self. Said my gout was miss managed and wanted to put me on Allopurinol and Colchicine once we had lab results back. Started me on an antibiotic but called me and said he was switching my antibiotics because they found 7 different bacteria in my wound. Got all my other blood tests back and started the allopurinol and colchicine. I am now feeling better and it's all because of Dr Usman. I have had many Dr's in my life, but none that actually cared like he does. He wants to make sure you get better. This Dr would text me at night to check in on me and make sure everything was good. He was always there to answer my questions. I appreciate him more than he knows. If you are needing a podiatrist and you don't go see Dr Usman you are doing yourself a disservice!!! Thank you Dr U. You're the best!!!

Never go there!! I had an appointment yesterday, got to the office and they told me the Dr decided…read morenot to come in!! This is not the first time this has happened to me!! There were 8-10 people waiting for appointments and they all had to leave. It's the worst run business, and they are horribly rude about it!!!

Can't say enough about the treatment I have received here over the years across several…read moredepartments, including one hospitalization. The staff I've encountered as well as the majority of physicians I haven't countered here have been professional and helpful. The facility itself is top-notch.

I was severely injured by a physical therapist at Elmhurst Hospital which resulted in my having to…read morehave a spine surgery. The hospital refused to acknowledge my suffering and pain, loss of quality of life and livelihood that I endured. If the hospital treats a patient of 16 years+ in this manner, imagine if you were a new patient at one of their facilities. in my 65 years this is the worst hospital that treated me as a supposedly valued patient in this manner .

I cannot recommend Dr. Cohen and his team highly enough. Facing elbow surgery after a fracture was…read morenerve-wracking, but the consultation with Dr. Cohen put me at ease. He was calm and confident. His explanation of the procedure was refreshingly concise, clearly detailing what he needed to repair in the surgery and where it needed to be done and why. He was clear and pragmatic about the roadmap for recovery. The results speak for themselves, as the surgical incision has healed beautifully and I am on my way to a full recovery. His team, Jocelyn and Meagan, reflect his expertise and provide excellent service. It is clear why Dr. Cohen is considered best in class.

Dr Cohen spent less than 2 minutes speaking with me during my appointment with him. He referred me…read moreto neurology without providing any detail about what that provider should be looking for. Dr. Cohen's PA took a week to call me back, only to say "I will have to speak with Dr. Cohen", having not provided any update on my case. They were supposed to call me back mid last week but have not. All in all, it seems Dr. Cohen is disinterested in seeing me as a patient. This has been a wildly frustrating endeavor, and I can't recommend you waste your time with him.

I had both hips replacement with Dr Jeffrey Ackerman! One of the best ortopedic Dr in Chicago area!…read moreGreat experience! He and he's team are absolutely wonderful! Thank you so much!

I highly recommend Dr Shivani Batra. She was the best choice that I have ever made thus far. not…read moreonly does she listens to my questions and concerns intently, but she also goes far and beyond to give me the proper help to manage my pain. She has a wonderful bedside manner which is rare nowadays. I wish that I can give her 10 stars!!!! Dr Shivani Batra would definitely be the one that I recommend all of my family and friends too..

I have high regard for Dr. Kaz and his medical secretary, Amanda. My foot is painful and he…read moreexplained my options. I am confident that he knows exactly what to do and does not recommend unnecessary surgery.

I don't think I can thank Dr. Kaz and his wonderful team enough...I suffered for over 4 years with…read morean undiagnosed foot condition - Northwestern Orthopedics said i needed arch supports; Lincoln Foot and Ankle said i needed foot exercises and steroid injections. By the time i found Dr. Kaz my foot was in terrible shape. Dr Kaz suspected a torn planter plate, and recommended an ultrasound, by in his opinion the best radiologist in the area, Dr. Kinkaid. Dr. Kinkaid confirmed the planter plate was disintegrated thus causing my toes to hammer. The surgery was complicated and recovery was long, but Dr. Kaz and his team kept me comfortable. I cannot say how much I appreciate the professionalism and care from Dr. Kaz, Dr. Kinkaid, and last but not least, his wonderful secretary Amanda. Thank you!

Came here to see Dr. Birmingham, who is very nice, patient, and willing to answer all questions…read more His care team is also quick to answer via the patient portal. JP is AMAZING too - he is super helpful, also willing to answer everything and go over t multiple times, and is very nice. You can tell he genuinely cares about the patients. If I could just review Dr. Birmingham and JP, I would give them 5 stars. Administratively, they are behind - which is concerning because you would think a center that has done a lot of these surgeries should be well-versed in the protocol. They had sent me a packet of information before my surgery; because I was in the middle of moving, there was some complication with my mailbox causing it to be sent back. They asked me to go pick up the packet at the office; however, when I went to pick it up they could not find it. I then asked them if they could re-mail the packet after my mailbox had been set up. Sheena Lewis proceeded to tell me it would take 10-15 business days despite my address being in the same city as the office. She then proceeded to LECTURE me about how I need to take initiative and responsibility for my own care by going to pick up the packet, which I had CLEARLY DONE the day before. Rather than being apologetic for the Institute's incompetency that has caused me so much difficulty, she talked down to me as if I was a child being ridiculous to ask them to re-mail it. She was extremely rude and condescending. I am very unhappy with this experience. The doctors are fantastic but the supporting staff can be rude and incompetent.

Do not go to Northwestern Orthopaedic Institute (aka Northshore Orthopaedics) or Dr. Mark Dolan…read more This was the worst experience I've ever had with a doctor or an office anywhere. To begin, my first appointment with Dr. Dolan was during a weekday afternoon. I had to take time off of work to take a cab over and then get back to work. I got here 15 minutes before my appointment time and filled out all the paperwork, then I waited and waited. Then I was called 10 minutes later to pay my co-pay, and then I waited and waited. My appointment time came and went, and other people in the waiting area were called in to see other doctors, but still I waited. Half an hour went by. I checked in with the front desk, they assured me I'd be called in soon. No apology. So I waited. One hour after my appointment and I'm still waiting while other patients are going in to see their doctors. So I asked the front desk again and she asks one of the nurses and no one seems to know who Dr. Dolan's nurse is or why he's unable to see me yet. So she tells me she's going to try to call his nurse and will get back to me. Ten minutes later, I go up to her again and ask her if she was able to locate his nurse. No. Then one of them tells me that they don't have any open rooms because they're busy. So I ask why a dozen other people went in before and after my appointment time if they don't have ANY open rooms? I am irate at this point and ask to see a manager. Ten minutes later, the office manager comes to get me and talk to me. FIRST time I'm offered an apology by anyone in this office. I explain the situation to the office manager who informs me Dr. Dolan is running late on his appointments. WHY I ask didn't someone in the office call me to reschedule if he was running so late??? No answer. I explained that I took time off of work, paid for a cab there and back, and all for nothing! So she promises to book me as his third appointment the next morning if I want to go back. I book the appointment and leave ONE HOUR and A HALF after my scheduled appointment time, without having seen the doctor. I come back the next morning and I'm taken in back 5 minutes after my appointment time. I wait another 5 minutes for Dr. Dolan's nurse to come in and ask a bunch of questions and basically stall until the doctor can see me. She leaves and I wait another 10 minutes before Dr. Dolan FINALLY makes an entrance. No apology, no acknowledgment for the day before, no bedside manner. Nothing. He asks a bunch of questions and makes a quick examination, orders x-rays, and then after waiting some more, comes back in the room to tell me the x-rays were fine and that I should just get physical therapy. He doesn't explain anything about what might be causing my pain and tells me an MRI is unnecessary. I insist on getting an MRI just to be sure, so he writes me the order for one. Turns out the MRI did show an abnormality. After getting the MRI, I had the results sent to his office for his diagnosis. A WEEK later and after a follow-up call from me, I get a call from his NURSE! She tells me what she THINKS is my diagnosis and that he would PROBABLY recommend physical therapy. Why is my diagnosis and treatment a guessing game? I ask her to have Dr. Dolan call me to discuss the MRI results and suggested treatment. He NEVER called. I called the nurse TWO more times and WAITED TWO MORE WEEKS to get another call back from the nurse--I pressed her on my diagnosis and asked again what exactly it was--she hesitates and tells me something different than what she told me the first time. I ask her again about my treatment options and she's unable to tell me anything besides give me a referral to ANOTHER doctor at the office who can handle this. Let me tell you that I was not about to pay for another doctor's visit to see another doctor at this office for them to tell me nothing!!! I already did see a doctor--or at least I thought I did--and got no care, diagnosis, or treatment. Dr. Dolan is the worst doctor I've ever been to. Unless your condition requires surgery, you're no longer a patient and basically fall off his radar and he can't be bothered to call you and tell you your MRI results. I called the office again and asked them to mail me my x-rays and medical file. When I received it, I read the doctor's notes and x-ray results which told me a hell of a lot more than he or his nurse did. Apparently my x-rays did show some other serious issues, but I was never told about it. As for my MRI results, I've requested those and will be taking them to another doctor. If you need an orthopaedic doctor, go to Rush University. A family member went there and got way better treatment and care. Do not go to Dr. Dolan or this office. Appointment times mean nothing at this office, staff stand around chatting instead of taking care of patients, and unless your condition requires surgery, you're not treated like a patient or even a human being. Absolutely horrible patient care and service.