Great experience! I had a botched root canal done by a different practice (hudak dental) and Dr…read more Kroffke saved me! I called over the weekend, and they were able to get me in on Monday! I left with such relief, id highly recommend Brunswick family dental!

Place is scammer's heaven. A year ago, I went to the dentist and he told me s filling was cracking…read moreand I needed to get a crown ASAP. I said no than you and he said we could re-fill it instead. I said I would look at my options. Financial difficulties took me away for a year before I called back in to get the crack refilled. At this point, there was an unexpected 80 dollar charge on my account supposedly for missing an appointment. I called to get it removed, they reduced it to sixty. Whatever, I did miss an appointment. I paid the bill and scheduled appointment. Main dentist is on sabbatical so I got the second guy. I go in to appointment after 1+ year of no dental work and not the best diet, expecting it will probably be much worse bc original dentist said the work was urgent- to hear the second dentist say my teeth look great and he doesn't see a problem. Crack in the filling and recommended crown, huh? I guess that crack sealed up magically. But that's not all. I asked if we could do my cleaning instead since I was already there. They put me down for cleaning, lady tells me the cleaning is 37 dollars because my deductible is $50 and I will have to pay that. Never actually heard that before, I work at a school system and my coverage is Incredible, but $37 out the door, i'm already there, whatever. So I agree, they do xrays, cleaning, no cavities or Any problems, I go to check out and it's $50. Not 37. Lady says she told me it would be, she didn't. She said it was $37 and my deductible was $50 (which is still sketchy bc I have had the same plan for years and Never had a deductible of 50 for cleanings). Thank God I got the only one honest dentist who looked at my teeth while the main dentist is enjoying the profits of this systematic scammage on his sabbatical bc I probably would have owed 2k out the door with the main dentist and his team of quacks. Whether it was purposefully scamming (I reckon so) or an "accidental" misreading of my teeth condition, I really don't recommend this practice At All. You have lost my service forever and I hope I manage to successfully warn away some other poor individuals bc I don't have money to be scammed like this. Side note, the lady of cleaned my teeth and the second dentist (dr petil? I'm sorry, im terrible with names) were very nice!! But the honest dentist will only be there for a month longer so this establishmen is not worth your patronage.

Horrible experience at the Brunswick office. There was mix up with my billing from May. Can not…read moreget a call back from anyone to correct the billing.

Don't waste your time or energy trying to get service at this big chain dental entity. Nothing but…read moremiscommunication and passing the blame to others.

Be wary - we were told our insurance would be accepted so we went in for our bi-annual cleaning…read more Instead we got a long assessment appointment and then a full mouth radio graph X-ray off our mouths. After this we had to come in for an hour consultation to go over a long term plan for our mouths. We said no to that mentioning that all we wanted was our teeth cleaned. We had to go to another dentist as we felt this was just a money pit. Months later we were told that insurance would not cover it. In the end it was a $600 waste of money and we never got our teeth cleaned.

Dr. Charlotte Michulski is now here in this practice. She is a wonderful dentist who performs…read moreexcellent work. This has got to be nicest, newest dentist's office that I've ever seen. They have a very open floor plan and the staff all seem very nice and personable. Located in Brunswick, they are very close to home for me.

3 months ago My…read moreentire family goes to Dr. Sirocky's dental practice. His talented team is AMAZING! I cracked a tooth last weekend, and was able to get an appointment yesterday! Connie and Pam are wonderful. and are always welcoming and smiling. Dr. Sirocky is professional, caring and compassionate. Everyone goes out of their way to make you feel comfortable. I had an awful experience with a dentist when I was a little girl, and am deathly afraid of needles and sensitive to pain. Not with Dr. Sirocky and Pam...I hardly feel a thing! If you are looking for a phenomenal dental care call Dr. Sirocky. I promise you won't be sorry! Julie Myers & Family

Dr Sirocky is not only an outstanding dentist, but a genuine, patient centric, gentleman. I came to…read moreDr. Sirocky after my dentist of 30+ years sold his practice to one of those 'one size fits all patients' groups. His prices for his services are reasonable, and his office staff is one of the most welcoming and friendly I have ever met. Dr. Sirocky is "old school': professional, thorough, and truly concerned about the dental health of his patients.I highly recommend him. Norm Beznoska Strongsville, OH

I have been going to Dr Doty since I was a child and he's great! The staff is always friendly, and…read moreI normally don't have to wait long before I'm in the chair. For a while I noticed his office getting kinda boring but about a year ago he redid everything and made it look fantastic. I'm a baby when it comes to pain but they let me chill out with my music and eyes shut so I can relax until it's over. All in all I don't mind going to the dentist and would hate to go anywhere else.

I changed my Medicare advantage program and needed a new dentist. I found the best!…read more Dr. Heffernan's staff were so personable, friendly and helpful. The hygienist was thorough and courteous. I had an excellent consultation with Dr. Heffernan who is very professional and he really cared about the outcome of our dental plan to make sure I was happy with it. Advanced Dentistry and Dr. Heffernan will be my dentist for now and my future.

I fear dentists but they were professional and gentle and made sure I was comfortable at every…read moremoment of my procedures

Dropped like hot potato. After almost a year of being with the practice, being in the process of…read moreadding my husband as a patient, providing the office with a decent income from my care, they decided that $50 in an outstanding payment was more important than the patient/dentist relationship. For an office that stresses the importance of empathetic care, putting patients first and not allowing finances to be a barrier to care, I was dismissed from the practice and sent to collections for $50. I understand my part in lack of communication in what I had going on in my life, however to simply be dropped and basically told to no longer contact the office, I'm extremely hurt. I received the letter yesterday in the mail and I was prepared to call and explain my situation, when I got an email today from the debt collector requesting payment. So despite the office sending an itemized bill which stated that the payment was "due upon receipt" their attached letter contradicted the bill. The outstanding bill has been paid. It has become blatantly obvious that their top priority is not dental care and they certainly haven't "inspired health, happiness or smiles" within myself. Their top priority is their bottom line. They have clearly communicated that at the end of the day their business and income are at the top of their list. It is all starting to make sense, the fancy office and their social media that made me want to be "apart of the team", is a smoke show. I accept my responsibility for not being more communicative regarding my bill, but to dismiss someone over $50??!! Wow. Just so Lifestyle is aware (since I have no interest in calling to explain my side of things), during the times you all tried to reach out, I was dealing with both of my parents struggling with their health, very severely, in fact both of them are still in the recovery process after both being admitted to the hospital, one right after the other. My husband and I dropped everything to go out and help them, seeing as they live out of state. My apologies that my bill and calling you all back wasn't at the top of my priority list, while I was looking after my parents, working, and managing life from two states away. I am not someone who enjoys sharing what I'm going through and often times use avoidance as my coping mechanism because I was so caught up in taking care of my parents and being concerned that I may lose my mother, that getting back to the office was put on the back burner and that's on me. For my lack of communication, I apologize. It's as my husband said, we dodged a bullet. The office has shown their true colors. I will thank you for making the decision easy to no longer be seen by you. Despite the hundreds of dollars that has been paid, you all decided that the patient/dentist relationship was less important than the $50 that was owed. It reminds me of the movie "Confessions of a Shopaholic" -- "I was once a valued customer...now they send me hate mail." I was truly prepared to make Lifestyle my family dentist, for myself and my husband and potentially future children. It truly saddens me to know that it came down to this. Almost feels like being broken up with via text message. The care and empathy was removed and their bottom line was number one. I understand them being a business and yes you are allowed to make whatever decisions you feel benefit your business. I will say I am hurt, especially as excited as I was to be apart of a team and group of women that inspired me. I am feeling sincerely stupid for putting my trust and care in your hands. For opening up to them, sharing my life and the name of my perfume that I physically wrote down for them because the ladies loved it so much, I've learned it was a waste and doesn't seem genuine now that I look back on it. Just a notice to potential and future patients, approach Lifestyle with caution. Don't blindly trust that they will put care ahead of finances. I stopped being of financial value to them, so they dropped me. Thank you ladies for letting me know where I stand with you.

From the owner: Experience personalized, modern dental care that actually fits you. Your goals, your family, and…read moreyour lifestyle.

I had a root canal tooth for 4 years and it was perfectly fine. I went to Hendricks to put a crown…read moreon it and two weeks after the temp fell off they placed the permanent and one week later that snapped at unlike and I lost the tooth. Hendricks grinned the tooth down far too much and the numb crumbled. There was no numb left a bunch of yellow chalky stuff in there. I demanded I want my money back I paid cash out of pocket to have them make me loose a tooth. They were dodging my phone calls and not calling me back. I had to sit and wait two hours white they were in a company meeting to get in and get my money back. Horrible dentist. Do not go to them

absolutely awful. Charged our in November at the same time that they put a claim through to the…read moreinsurance. The insurance paid December 12 they have not issued a refund and it is January 29 with no sign of the refund insight preparing to call channel 8 and channel 19.