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Albuquerque, NM

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San Mateo Inn

3.6 (45 reviews)

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Roxanne B.

We stayed in Room 103 10/19/2023 - 10/20/2023; $86.15 per night. The room had coffee, fridge and a microwave. The bed was very comfortable! The shower was hot with good pressure, and the tub drained well. We loved the dark wood of the dresser and headboards. The room had a full-size dressing mirror and tons of lights. We decided to downgrade from an A to a B because of the laundry - the washer closest to the door didn't spin so our clothes overnighted a sopping mess. We threw a dart and ran them through the washer on the wall, which did spin. When we checked out, my mom requested a refund for both loads - $1.50 for the unspun load's inconvenience, and $1.50 for having to run it a second time. The front desk offered $1.50. That extra $1.50 would have bought a lot of goodwill. Grade B.

Couldn't get all the decor in photo and I had already untucked bed to check for bugs. Nice decor.
Laurie L.

Cute motel style Inn. They were friendly upon check in. The room is decorated so nicely in a modern rustic feel with chili peppers and faux plants to liven it up. They even had a real area rug in front of the sink which I've never seen before at a hotel. The bathroom (toilet and shower area) could have used some updates. The sink area was nice and spacious. The king bed was wonderfully comfortable. They had a cute red retro mini fridge and a regular small microwave. The tv was small but worked fine. Could have used another chair in the room so my partner and I could eat our takeout together but that's often how many hotels are- only one chair for some reason. The place was clean which was the most important part. It wasn't in an area that seemed to be walking distance to much. We were only there for about 14 hours so not really sure of the area. It was cold so no pool time. The outside isn't much to look at. They offer dog waste bags but not much space for your dog to go to the bathroom. Overall this was a good stay and I'd consider it again if I'm ever in Albuquerque.

Jan R.

So it's not the fanciest place that I've ever stayed at but it is clean. When I walked in I could smell something funky but it turns out that it was really just the cleaning stuff that they use that I smelled. I really never mind the smell of cleaning. There's no mold or mildew evidence or smell. I don't know if they have that in New Mexico anyway. I didn't need to use the heat or the air conditioning. There is a hole in the rug which is pretty obvious when you walk in but the price was right. The gentleman at the front desk was very kind and helpful. If you are handicapped in anyway then you will want to make a reservation in advance or at least before the same night which is what I did. There are only stairs to get up the second floor. No elevator and the stairs are pretty steep. So you want to get a first floor room. Definitely a good place to stay for the night as I am, just traveling through. I'm happy that I made this choice.

The little touches
Kat M.

So there are a few things I'd like to mention with this review. To begin, some of these reviews are correct, the surrounding area can be a bit iffy, and if you are not used to urban settings, I could see where some would worry. HOWEVER, the measures management are taking honestly kept us secure and we had no issues. I really did feel safe. The room was affordable and very clean. Management seems to be renovating the hotel, and you can tell care is being put into it. The personal touches were very much noticed and appreciated. AC, microwave, fridge, shampoo/soap, TV, coffee, towels

Front entrance of San Mateo Inn
Sarah W.

This place is okay for a one-night stay with nice modern furniture and comfortable beds inside the rooms. Nice flatscreen tvs, microwave and frig, plenty of free parking. There is a Denny's next door and a Starbucks across the street. Dog friendly rooms with a pet relief station outside. I can tell the owners are trying with this place, but there is still some work that needs to be done before I can give them a better rating. I wouldn't say it's the safest place to stay.... so be cautious outside and about. Some guests who stay here are indeed questionable, and it appears the front desk is not monitoring the motel all night or the parking lot. Also, we noticed some shady looking people hanging out in the parking lot earlier this morning. The room itself smelled like smoke, our sheets had cigarette burns in them, and we were kept up all night by the guest upstairs pacing in his room all night. Probably on a meth binge... And I mean ALL NIGHT! In fact at 8 am the next morning the guy above us was still pacing in the upstairs room! I went and reported everything to the front desk attendant, and she apologised and said we could have late check out today. However, at 10:40 a.m. the housekeeper knocked on my door to ask me if I was staying or leaving. I stepped outside of my room to speak with her briefly and informed her that I had a late check out, but she did not believe me. I closed my door when I stepped outside to speak with her and at that time my room key stopped working! I asked her if she could let me back inside the room and she said I had to visit the front desk to be allowed back in. Unbelievable, I told the housekeeper the only reason why I stepped outside was to speak with her and my mask was still in my room, so I can't visit the front desk without my mask. It wasn't even 11 AM yet, the regular check out time, and I was purposely getting locked out of my room early! The housekeeper continued to be snotty with me, but then she eventually let me back in. The pool is open during Covid by reservations only. We wanted to reserve the pool for the next morning. The male front desk attendant said it was all booked until 11 am, which was not true. In fact I questioned him on it and told him I thought it was strange that a pool would be booked up on a Monday morning, so early. He said he would get back to me with an answer and never did. The following morning I found out from the female front desk attendant that the pool was available at 10 am. The male front desk attendant the previous night made up his own answers without actually checking the pool availability in the reservation book. The pool area is nice enough... I like the added Cabana. The laundry room has an ice machine in the office has snack and drink machines in the lobby. Overall my experience wasn't good at all. The staff, with exception to the female front office attendant, don't know how to treat visitors with respect. It would have been a lot better if it wasn't for the tweaker in the room upstairs, the unfriendly maid, the lazy front desk guy. and the lack of friendly service overall. The only person who was decent here was the female front office attendant.

They give chocolate!!!
Debra H.

Awesome people, great room :) Very clean. There's a fridge, no freezer, and microwave :)

Dove candies on the bed.

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5 years ago

Nice place and will recommend for guests visiting ABQ since the staff are friendly and the location is good.

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3 years ago

A great night budget hotel . Very clean. Quiet. Lolita is very nice. Good location in town. Would return

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3 years ago

Stopped here on our road trip out west. Wonderful customer service! Christopher was so helpful and accommodated us was a renovated room!

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Ask the Community - San Mateo Inn

Review Highlights - San Mateo Inn

“On our road trip back home, we didn't make it in time to our campground and had to reroute to stay in a motel.”

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Sandia Peak Inn - Guest Room

Sandia Peak Inn

(354 reviews)

$

Barelas/South Valley

Safe good location parking clean price good quality the service at night a lil slow u jus gotta…read morestand there breakfast quality kinda low grade but all good

I made a reservation to stay at this hotel a couple of months ago, intending to stay there this…read moremonth, attracted by the fact that they have a charger for electric vehicles. I did not notice until I had finalized it that the date of the reservation was incorrectly entered to be the very evening that I was placing the reservation. I'm not sure how this error occurred, and as far as I'm concerned, how it happened is irrelevant. I called them immediately to inform them of the error, and to ask them to change the reservation to the date that I actually wanted, calling both the corporate 800 number, and the local reception desk. Both refused to help me, saying that changes in reservations must be made at least 72 hours prior to the anticipated arrival time. I pointed out that I only made the reservation three minutes ago, so meeting their 72 hour rule was obviously physically impossible. Now, I understand the reason for such a rule, and when it comes to a reservation made three months ago, or even three weeks ago, it seems perfectly reasonable. However, it is not reasonable for a reservation made three minutes ago. They were not persuaded, and refused to change the reservation for me. They made $200 from my innocent error. It's certainly my position that it would have been not only reasonable customer service, but wise business practice to help me correct my reservation error. It would have cost them absolutely nothing, and they would have kept my business and my good will. I wrote a review similar to this one on Google, and the owner, himself, answered me in a very nasty fashion, reminding me that it was 100% my error, and their 72 hour rule was clearly stated on their website, adding that I needed to accept responsibility for my errors, and stop blaming others. I would never stay here after being treated so rudely, and losing $200 to them. I encourage you to avoid them, as well. Their competitor, Hotel Mesa Albuquerque Midtown, offers nicer rooms and free car charging.

El Verde Inn

El Verde Inn

(21 reviews)

Westside

We were traveling home from the Midwest and needed a hotel for the night. I looked for something…read morequiet along the route, reasonably priced, no parking fees and easy to get to the 40. I came across El Verde Inn on a Yelp which aligned with our needs. I booked the same day on Expedia and immediately received instructions on office hours and how to use their keyless entry and check in process if needed. We drove into a neighborhood then a parking lot to a golf course. El Verde Inn is right off the golf course. Perfect! We arrived prior to the office closing and were greeted by Destiny. Destiny was very nice and helpful with instructions. The property is small with around 20 rooms. There are 2 levels with no elevator so if you are in need of accessible accommodations I would ask for lower level. Free parking out front. They do have a bar but it is closed on Monday & Tuesdays. There is a sports bar next door at the golf club which stays open until 10pm. The property is older and they have done a nice job renovating the rooms. The bed and pillows were very comfortable. Coffee is provided, snacks and non alcoholic drinks for a fee, small refrigerator, restroom and shower supplies, robes and blackout curtains. Plenty of towels but if you need more, there is a cabinet inside the upstairs lobby which you have access. Our room has a tub with shower and not a walk in shower so I would ask the front desk if a walk in is available if needed. The only issue we found in the room was the air conditioner blows loud, but it kept the room nice and cold. The other issue is the TV. It is a ROKU tv which means you can only watch streaming services, no live tv so we had to go to a sports bar to watch the games. Lastly the room could use more lighting but these are all personal preferences. The backside of the hotel is a beautiful Ramada. The views of the golf course and city lights are lovely. Very peaceful and pretty property.

This sweet, eclectic, and quiet stay was merely a place for my SO and I to rest our heads before…read moremaking the final leg drive home to Los Angeles from NM. As soon as I booked on Expedia they reached out, had me fill out the appropriate forms for liabilities, and made sure I was ready upon arrival. The staff I spoke to was very kind, patient, and helpful. He seemed to speak the language of the exhausted traveler, and was helpful with recommending local bites nearby. Our room was adorable and had a vintage feel to it. There was a minifridge set up with some refreshments (but enough room for our own things to still fit). The tub was a little confusing between ice cold and hot, but drawing a bath was a breeze. I love that they had dark towels for make-up removal vs just white washcloths. *I personally travel with my own, but I know it sucks to ruin a good towel with makeup. The bed was a decent balance between firm and soft. The room was silent besides the room AC. We didn't have to worry about our car, parking, or anything really which was an extra comfort. There are signs about golf balls potentially hitting the cars - they won't. I wish we had more time to wander around and really enjoy the property but now I know where to head to when we return. =)

Hotel Andaluz Albuquerque, Curio Collection by Hilton - Meeting Room

Hotel Andaluz Albuquerque, Curio Collection by Hilton

(139 reviews)

$$$

Downtown

We had a fantastic experience at the Hotel Andaluz Albuquerque - Curio Collection by Hilton - with…read moreits clean, comfortable accommodations and incredible service at a reasonable price in downtown Albuquerque. Each of the hotels in Hilton's Curio Collection offers guests a unique boutique hotel experience, and the Hotel Andaluz Albuquerque is no exception. The hotel, which originally opened in 1939 as Conrad Hilton's fourth hotel, is a stunningly restored 10-story property that served as New Mexico's first high-rise building as well as the state's very first building equipped with commercial air conditioning and elevators. Beyond its incredible historic character and design, it is conveniently located near the Albuquerque Convention Center and features very spacious and well-maintained rooms. Our room featured a large LED TV with plenty of content, a functional workspace with easy-to-connect Wi-Fi, and individual HVAC controls that made it easy to manage the temperature during the night. The room was also equipped with a small refrigerator as well as a single-serve coffee maker with four pods. The bathroom had dual sinks and plenty of space for our toiletries and personal items. What truly sets this hotel apart, though, is the incredible service from everyone we encountered. I had been tweaking our New Mexico itinerary right up until the trip and completely overlooked adjusting our hotel dates on Hilton.com. When we arrived to check in at the Hotel Andaluz, the front desk associate informed me that I was a full 24 hours early for our stay! Oops. Thankfully, the front desk team didn't miss a beat--they stepped in and solved the issue effortlessly and without a hint of drama. It's also worth noting that downtown Albuquerque takes on a notably quiet and isolated atmosphere after dark, and walking even a few blocks to the restaurants and bars on Historic Route 66 wasn't recommended. The valet team came through not only with great service, but also with excellent local dining recommendations that made heading out for dinner seamless and enjoyable. PRO TIP: While there is no on-site self-parking available, the hotel offers in/out valet parking for $26.98/night plus optional gratuities.

The hotel is pretty and staff are friendly…read more Parking costs extra--you can use valet or a public lot parking. I wound up with back pain due to the bed's lack of firmness. I asked for a board but there were no staff who could assist. I was told it was too late for that (7:12pm?). There's a restaurant in the hotel...I tried a burger which was delicious. The room had a frig--yay! You can also make coffee in the room. Check in and out were a breeze.

Hampton Inn Albuquerque-University/Midtown - Guest room

Hampton Inn Albuquerque-University/Midtown

(127 reviews)

$$

Midtown/University

The Hampton Inn perfectly hits the "pretty good at everything but master of none" spot when it…read morecomes to hotels, which is pretty much what you want when traveling anyway. The rooms are clean, reasonably appointed, and the beds are comfortable. Plus, there is typically free breakfast. Everything you should need if you are on the road, need a comfortable place to stay, then want to be on your way. This isn't the kind of hotel where you would want to hang out and enjoy the amenities. But the price point and location should tell you that anyway right? I stayed here on my trip back to California from Indianapolis, and it was just right. The right temperature porridge. I had no complaints and would stay here again on any road trip. Five stars.

I'm not going to lie - was concerned I had made a mistake when I turned onto the road. Missed the…read moreturnoff, in fact, a couple of times and ended up going around the block. You know what, though? Perfectly good hotel. It was quiet. There were places to eat, and even entertainment, nearby. Convenient to the airport and work I had to do. I spent a week and would stay here again. That said, while staff were friendly and breakfast was as expected (decent with some hot options - not just carbs, like some places)... I love that there was a fitness center with weights, not just cardio equipment. I didn't love the big picture window in the gym, on the bottom floor, that anyone could look in at any time. I love that there was a pool and whirlpool. I don't know why - even though the sign says it will be open until 10, it was chained shut quite early in the evening. My room was clean and, as I said, quiet. It had a weird musty smell too it though and the thermostat wasn't working. The main unit gave me a continual error message and the wall unit was either on or off, nothing in between. I seemed to be either really warm or quite chilly.

Marriott Albuquerque - Marriott Albuquerque offers stylish accommodations amid the city's shopping and dining district.

Marriott Albuquerque

(244 reviews)

$$

Uptown

Dinner at the Grand Lobby Meal. Delicious SAFE Food! So…read moreattentive to allergies Multiple times having eaten here and never had issues. The price is a bit higher, but safe is amazing! Live Music Friday Eve. Everyone said "this is so good!"

Booked one night's stay as we like to be near the airport rather than drive 90 mi from up north…read morewhen visiting mom. Property is older but very clean. I really like that parking is included and not an extra charge like some hotels. We were located near a Target and lots of restaurants as well. Our room was located on the 12th floor and it was busy as the last ever Gathering of Nations was taking place at the fairgrounds. The employees whom helped us were very nice and efficient and checked up on us with a phone call once we got settled in our room. As for the room itself, it was perfect for what we needed. We had a great view of the city. The only cons we had was the HVAC system was not working properly. The room was very stuffy and no matter what temp we lowered it to (went all the way down to 60) the A/C did not kick in). The fan was working but not blowing any cold air (the hallway's A/C was working). I reported it to the front desk upon check out. The other item was the shower's knobs were located on the opposite side of the shower head and I had never seen that before. It was very awkward as the glass sliding door does not open on the side with the shower head. I felt that it was unsafe as you turn on the water but cannot feel the temp of the water cause it is on the other side. Overall, stay was good and it was pretty quiet other than hearing a couple of guests out in the hallway. I would stay here again if in the area.

Hampton Inn & Suites Albuquerque North/I-25 - Guest room

Hampton Inn & Suites Albuquerque North/I-25

(55 reviews)

$$

Business Parkway/Academy Acres

My friend and I spent the weekend in Albuquerque in May and enjoyed our stay. We chose the Hampton…read moreInn & Suites Albuquerque North because it was near the attractions we were planning to visit. Our room was of adequate size, with two queen beds and a fridge and microwave. The beds were comfortable and the room was quiet; we didn't hear any noise from adjoining rooms or the nearby freeway. The breakfast was delicious, with plenty of options for a nourishing start to our day. We enjoyed using the indoor pool and hot tub. Special thanks to Claudia at the front desk! I was trying to access wi-fi the evening we arrived, and the system kept giving me error messages. I called the front desk and Claudia answered; when I explained the situation to her, she offered to come up to the room to see how I was logging in on my laptop. That was extremely kind of her! I opted to go down to the front desk and we worked through my login process. Claudia discovered that my name had been misspelled on the reservation, and so the login screen couldn't recognize me. It was a small error--just one letter off--but created enough of a headache that I was VERY appreciative of Claudia's assistance!

I typically am a fan of Hampton Inns. But I had one complaint that ruined things for this hotel…read more They had some sort of motion sensor activated AC which only worked when I moved around in the room. At night when I fell asleep and stopped moving, it would get so hot and AC wouldn't turn on until I got up and made movement. I couldn't get a decent night's rest and I was there for five days. Don't know if only this room's thermostat wasn't working but I really didn't enjoy getting up multiple times a night.

San Mateo Inn - hotels - Updated November 2026

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