It was a nostalgic stay. The place isn't what it once might have been. There were few tables open to play and not a lot of engagement on the floor. The energy simply was not there the night I was. The staff was gracious and courteous. The room was - a room? Nothing extraordinary. Stayed in a chain, and its subsidiaries, every other night across a three week journey and 80% were better for less. read more

Ashley at checked in is extremely rude. We made a reservation after and system was down at check in. So their way of getting you to your room was having housekeeping see if there was anyone in there. My concern is someone doing that to MY room. You're not just entering my room when aim sleeping or not there. Not happening. Serious safety issue. 1 older gentleman said his TV had someone else's name on it. How do I know that's not going to happen to us? And then we get someone's charges? I don't think so. When I was voicing my worries not to Ashley mind you but directly to my husband she said very rudely "You can leave " Wow. I have security worries and speaking privately to my husband and she says this? We were deciding what to do and said we'll we don't like your attitude and left. She needs serious customer service training. Never going here again. read more

Decent hotel. Comfortable bed, all the usual amenities like a desk, easy chair, coffee maker and a small fridge. Several restaurants inside the building and the casino. Price is typically higher Fri/Sat night and less Sun thru Thu. Although it's close to I-40 we can't hardly hear any traffic noise. This is a regular stop between WA and Tx where we winter so at least once a year we stop in. read more

Better management at the executive level and management. Need to have better customer service training. No emphasis in the quality of food or cleanliness in the whole facility. read more

Been here so much times good food awesome workers really great indoor pool hotel rooms are awesome lots of activities to do cool fountain at front of hotel read more

Clean professional staff great rooms centrally located to everything in Flagstaff. Desk staff went the extra mile to accommodate our special needs!! read more

The Route 66 hotel and casino is non-smoking which is a great plus. The rooms were very nice, clean and seemed to be remodeled. The shower temp was perfect and the soft water was great when showering. The beds were comfortable. The cost was same as most hotels in area. The gaming area was spacious. read more

Best place to stay in Winslow, AZ. Owners Robert and Christine are great hosts. Rooms are clean and comfortable and reasonably priced. Highly recommend. read more

We stayed here on the way back from a long road trip. It was a Tuesday night so it's very quiet compared to the weekend I'm sure. My biggest complaint is the noises and smells. The heater/AC unit sounds like a helicopter taking off so you couldn't have that running at night. The room smells like it was smoked in and it triggered my allergies pretty bad all night. Very musky bar smell. The room is quite out of date but it serves the basic needs. I wouldn't stay here again for the sake of the odors. Oh and our neighbor came in at 2am and was blaring the TV and that was right behind our beds. Spend some time renovating the hotel to match the casino ! read more

Avoid this place. NO RESPECT FOR MILITARY FAMILIES OR CUSTOMERS. Kicked us out late night in freezing cold with 6 month old baby 5 min after we checked in. Literally the worst costumer service who can't take a proper reservation over the phone. Yelp website literally states " Kid Friendly" for hotel and Casino. My Military daughter, my 6 month old Grandson are driving relocating from Missouri to California. As we were trying to get past Albuquerque we got stuck in a 3 hour roadwork delay. My grandson was screaming his head off due to being hungry and extremely exhausted. I called this hotel to ask if there's rooms available. The desk clerk asked me if anyone in our party's under 21 if so they can't be on the Casino floor. I said yes, we have an infant but he will not be on casino floor that we'd been stuck in traffic and just want to go to sleep. My daughter went in paid for room gets the key then goes outside to grab items to take in including her son. Workers started yelling at her that NO KIDS ARE ALLOWED IN HOTEL. She politely asked if she can be escorted to her room by security so she can feed and put baby to sleep. 3 other workers got involved getting loud and very rude including a big loud mouth security guard with a power trip. When my daughter asked her, how can you say one thing then go back and act like you didn't say it to save your own butt. The security guard called us liars that we never mentioned having a baby which is NOT true. My daughter begged for us to just go to sleep in hotel as we had no desire to gamble. My grandson had been screaming for almost an hour as we were stuck in traffic so we made a U-turn back up the mountain trusting the desk clerk had a room for us. When my daughter asked, is this how you treat your military families? The security guard said "oh your just a spouse" Then my daughter said that's really rude all we're trying to do is sleep having been on the road 10 hours today. The security guard had the nerve to tell my daughter, well then you should of flown home and you wouldn't had this problem. I asked for a receipt showing our payment was put back on credit card and she handed me nothing but a paper with no credit verification on it. This place is a fraud with false advertising. Employees need some sensitivity training and respect for our Military. read more

Route 66 Hotel - KID FRIENDLY!!! - The image shows a Google business profile for Route 66 Casino Hotel, listing services, amenities, and accessibility features in Albuquerque, NM. - Hotels Near Me - Albuquerque, New Mexico

Marble bathroom sink. Huge TV! Super clean and comfortable bed. Has a fridge available in the rooms. Clear pool and easy access to casino attached. However, if you need a break from the kids they have onsite baby sitting!!! The kids get to play Minecraft and other video games, bounce room with indoor play set! They have food for the kids available while your gambling! Great service! read more

Route 66 Hotel - Hotels Near Me - Albuquerque, New Mexico

Had to pull up to find out they do not want minors to stay there only adults . Nothing on the website or nothing mentioned when we called. Per the door people the tribe prefers it that way. Just make it known! Not like your close to anything else! read more

What a GREAT PROPERTY! Hotel rooms are clean and modern, hotel staff is friendly and helpful, service was top notch and the food was FANTASTIC! Located just West of Albuquerque....I highly recommend this hotel. read more

A nice little stop to pick up some coffee, snacks or gifts. Staff were friendly enough, but lines can get long here. read more

Route 66 Hotel - Receipt says DD Donuts, but case is Krispy Kreme. - Hotels Near Me - Albuquerque, New Mexico

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Living in Las Vegas for almost 10 years, you would think we have some of the better options when it comes to casino and hotels. Well, Albuquerque showed me how wrong I was. We checked in very easily with no reservations and while we were limited with our choices upon arrival, check in was super easy. I was able to pay cash and they only put a $1.00 hold on my debit card. Our room was very clean and spacious. What impressed me even more about this location was the buffet inside the hotel. It was $13.99 for the Sunday night dinner. (Our rate was without a players card.) The food was seasoned very well and very authentic for the stations they had. We really enjoyed the food here at the buffet and the slept comfortable in the rooms. If ever passing back through Albuquerque, we would definitely make this a must stop again. The only issue we had is that the Wi-Fi was not working. We even took our laptop downstairs but they were not able to get it working either. The did have a business center with 3 computers, so all was good. read more

After driving over 600 miles we found this wonderful gem. Even at 1am the customer service was perfect and welcoming. The room was really nice with a very comfortable bed. Lush towels with bodyworks bath products and even Starbucks coffee. The room was very clean and had tons of outlets and very nice finishes. The breakfast was super yummy and the casino is new and clean and very attractive. Really a great stop with wonderful people that work there #boazthemastiff read more

Route 66 Hotel - Boaz loves the Route 66 Hotel and Casino - Hotels Near Me - Albuquerque, New Mexico

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HOTEL REVIEW ONLY: This hotel can't be beat if you need a place to stay for the night and can't find anywhere to go (which will be the case considering the surrounding area.) First of all, the room was CLEAN and new. You can tell they recently renovated the rooms, which was also apparent from the ongoing construction (and it was of no bother. Scheduled to be finished at the end of June 2015.) The most important aspect of a place to stay, to us, is the bathroom. The bathroom was *pristine* and had Bath & Body Works soaps and hair/body care included. Mouthwash was also included. Towels were typical white ones and clean. The bed was probably the most comfortable bed we've slept on our entire trip thus far in the Southwest (seriously!) The room and carpet were also very clean. There was a desk, a few side tables, and a chair next to the bed. Very modern room. The coffeemaker, while equipped with Starbucks Pike Place brew, was inefficient and didn't really work. It was more by design than anything; they should probably invest in a differently designed coffeemaker. The coffee drips down the back of the coffeemaker and not into your cup and it barely brews enough to be considered a gulp of coffee. We had a non-smoking room. The only room left at the time was the handicapped room where everything was lower to the ground (but not noticeably at all) and had a bigger bathroom (yes, please.) The surrounding area outside of Route 66 Casino & Hotel is desolate, so -1 star for location. The only reason we stayed here is because there was absolutely nothing else within many miles, but we do not regret it. Our 1 night stay cost us $80 with a AAA discount. Bang for your buck indeed. (We didn't step foot in the casino so nothing to add there but note that the hotel lobby was smokey from the casino.) read more

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On our return trip from California tired and beat down from snow storms we decided to call it a night. I've been by this casino hotel numerous times and always wondered hmm what's it like inside ! The front desk greeted us immediately, check in was painless. We were placed on the third floor so with a quick jump into the elevator we arrived ! The room was nice, spacious and very clean. The bed was soft but not to soft and gave me the best sleep. The bathroom was small but did what it's intended to do. Bath and Body Works shampoos and lotions nice touch ! The casino had a lot of good games and very spread out across the floor. The hotel had food choices but the closing times seemed a bit early to me at 9 pm during the week, but they had a snack bar open till 2 am so we did have dinner. All and all this is a great place to stay and will return. read more

Front Desk staff rude and not welcoming in the slightest. Stains on the bed. Other employees too busy texting on their phones to help. Go stay at pechanga and get your moneys worth, dont deal with the low the standards set at this place. read more

Ridiculous business practices! Do not recommend this place. Their casino hosts leave at 10pm and they have no one available to rate your play. Instead they tell their desk employees to tell customers that they don't start to rate you until after you have six visits. I will not discuss my husband and my average play, but I am sure it is more than most people's 6 visits. With regards to the food and accommodations, they are below average too. Sorry to burst their bubble, but they are not as good as they think they are. Go down the highway to another hotel & casino. It will be worth it. read more

This is what our water looked like after running it for 30 minutes....completely black. When we call desk they say just to run it longer....its normal. So disgusting. Can't shower, brush teeth, etc. doing absolutely nothing to fix problem read more

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This isn't the worst place I've stayed, but close to the worst! First thing I noticed was the awful smell of the entire hotel. It was somewhat like smoke trying to be covered up, but most stinky. I live outside of Las Vegas, NV and go to restaurants in the casinos often. Whatever LV does this place needs to copy. Our room was no better. The bed, however, was good. But the noise level from other tourists slamming the doors all night and the freeway was so bad we could hardly sleep. Again the room smelled even though it was a non-smoking room. It seemed as though it was labeled non-smoking only when requested, otherwise you could smoke. I thought I could smell cigar smoke all night. We ate at the Johnny Rockets in the casino section, this is the first time I've eaten at one, I wasn't impressed. Not much flavor. I would NEVER recommend this place. read more

Rt 66 Hotel and Casino was an oasis on our return trip from Havasu, AZ. Trailering a suburban on the back of a 24 box U-haul truck this hotel parking lot was huge and had plenty of room for my rig and plenty of 50 ft semi's. Wow and I'm not out of the parking lot yet! Entering the hotel was a pleasant and smoke free Aha getting better. Room rates were reasonable, but once we got to the room to our surprise it was modern with great decor and everything was new! Wifi included. Large plasma TV and tasteful furnishings. The dining options were plenty with several restaurants, and a few take out kiosks. All in all this was a great experience and we wished we could have stayed longer than 1 night, but we had to hit the road. On the next trip out west this is where we'll stay while we go snooping around Albuquerque. http://www.rt66casino.com/hotel_about read more

Stopped in for the night traveling cross-country. Nice clean rooms, decent food, casino was nice too. Played the slots for a while and didn't do well but it was a nice place to spend the night. read more

Today is farlthersday i called at 130 pmhotel patricia answered .i told her planning on stayin 22 .i always rent here past 3 yrs .i askef what my room rate was .i didnt have my card .but everything in system She transferred me players card dont have acess to do b over phone..tranferred back to her n she said i dont have time was very rude.she transffered me to supervisor .he didnt care .rven when i said i aint staying there no more read more

Staying here again tonight because it's SO nice and peaceful! We have passed this hotel/casino many times on our travels--between Gallup and Albuquerque. Just goes to show that you can't judge a book by its cover! It looks very unassuming on the outside, but it is a 3-star hotel. The room rate was less than $100/night, but with the choice of AAA or Veteran's discount, it was a real deal! The room is so beautifully decorated, with the big screen TV wall mounted. The bed is more comfortable than ours at home and even the pillows are the best! Full-size coffee maker with Starbucks Pike! Maybe it's off season, but it was very quiet!! Yay! All this AND slots within a short walk. Smoking in the casino is the only downside. We be havin' fun! read more

After hours of driving looking for a cute Route 66 roadside motel, I gave up and settled for this place when I saw it. The roadside motels along the way were some of the scariest looking places I have seen. I've seen abandoned motels in better shape than most of the choices I had in New Mexico. But the Route 66 was great. It's quite bright but I guess that should be expected being connected to a casino. I really spent little time here. My room was very clean. I had a little time to go downstairs to get a drink and a bite and lose $50 at the tables. I'd stay here again if I had to. read more

The rooms were fantastic, and at a reasonable price. Conveniently located right off of the interstate. I recommend the plush & comfy rooms with large screen TV, granite bathroom and comfortable bed - but not the casino itself. The front desk staff didn't have much personality, and they could be more customer- friendly and welcoming. If you work in the hospitality industry, being more welcoming and friendly would go a long way in improving first impressions and overall experience. I didn't realize this was a casino hotel. So while the rooms were modern & comfy, the casino was mostly full of degenerates. There was a couple having a verbal confrontation in the casino, which required hotel security attention. We were driving cross-country, so just needed lodging for the night, not gambling. Stay for the lodging, and just say no to the casino, and you'll be fine. read more

CREDIT CARD FRAUD! I was at their casino on June 5 at 1am and booked a room because I was tired. When I got back home to Texas I notice a fraud in my credit card. Someone had used it to buy $50 dll in dominos pizza. I know the fraud had to be made by the clerk because I did not use my credit card anywhere else on that trip. Everyone please avoid this place. read more

Hotel or hotel + casino? Don't be stupid, get your gamble on. A frequent stop for me when traveling through Albuquerque. The hotel rooms and beds are clean and comfortable. Rates are usually around $120 - $140. Casino offers all popular gaming. read more

Hotel hasn't changed much. But the buffet has moved down in ambiance and food quality but at a Fair price. Old location is now ThunderRoad.

My wife and I LOVE this stopover snow birding to Phoenix. We have eaten at all of the eateries in this hotel/casino. The food has all been well worth the money, the employee's friendly, easy on/off I-40, room very clean and comfy. We have stayed twice/year for the past 6 years. A little secret, for breakfast (opens at 6:00), tell the server that you are staying at the hotel and order the $5.00 ham, egg, toast, hash brown special. The only neg that I can say is that the casino is a little smoky. read more

During our vacation, we stayed here one night. I wanted a hotel on the edge of town so to ensure a speedy exit the next morning. This hotel is definitely on the edge of town. Way out on the edge. Kids were excited to stay here cause of the "RT 66" connection. It did not disappoint. Staff was friendly enough. The entrance has an extremely large neon RT 66 sign when you drive up. The interior carpet looks like the old RT 66 road. I loved it too. Helped to keep the kids on track while walking in the hotel. They had to stay on the 'road'. Now... if you don't' smoke which we don't.... the first time you walk in will about knock you out... the smoke smell is super strong. Although they don't allow smoking in the rooms.... it still smells super smokey everywhere..including the rooms. We did eat dinner in the casino. We at a burger joint. Not too bad. The buffet is a little pricey, esp when you have kids and you know they wont' eat more than a few bites before declaring "I'm done !". The room was comfortable, roomy and very "hip" as my son told me. The beds were ok but the pillows were bad. Small and not fluffy at all. They have a kids arcade in the back which is why this place got 4 stars. We were able to have some fun and release some pent up energy from being on the road. Kids played games and I just stood by watching them enjoy. We probably would stay here again if not just cause the kids loved it so much. I do hate the smoke smell but you have to compromise sometimes. read more

Route 66 Hotel - Bed - Hotels Near Me - Albuquerque, New Mexico

The food is really good, the beds comfortable and the atmosphere relaxing and fun.The shower was wonderful, but hey, I've been on the road for a while, any shower that is clean and has water pressure makes me happy. I don't gamble so no thoughts on that. The casino is for smokers, and thus the common areas were a bit cancer-inducing. read more

Horrible hotel. Both elevators showed last inspected in 2008. When I questioned front desk, they said they were checked monthly. Overcharged at the restaurant by $25. When questioned them was rudely yelled at by manager in restaurant. Tried to explain my part, she just wasn't listening. They had promotions for hotel stay for single night with a player card, now you have to stay 2 nights. Who stays 2 nights when traveling? Nothing out there but the casino. Very outdated as well. read more

We've been for a few concerts in the past, and I've also gambled a few times, but this past weekend, we ate at Thunder Road, saw a concert and spent the night. So now I feel more prepared to comment. Thunder Road was very good. I had steak and my wife had fajitas. They weren't the absolute best ever, but quite nice. The prices are pretty reasonable. The service, we felt, was excellent. We enjoyed the "tableside guacamole" and would go back just for that sometime. Overall, we were very happy. The concert venue is pretty nice. Big semi-oval shape. Sitting near the back, you'd be a LONG way from the stage, so don't go if you can't afford at least halfway to the front. Join the Player's Club before buying tickets and save a couple of bucks. We have seen several rock concerts there, and they've all had decent sound. The large screens don't help much, they alwasy seem to be slightly out of focus. The casino is standard...what can one say. I've had days when I've done very well and others not so much. $5 Blackjack tables are PLENTIFUL. The room was surprisingly attractive for what is essentially a Comfort Inn or Days Inn level hotel. Nothing expensive about the decor, but someone put some thought into colors and such...with the result being a pleasing room. Downsides, though, were that it was fairly noisy in the hallways and from the room next door...and the mattress was QUITE hard. If you struggle to sleep on a very firm mattress, get ready to sit up reading all night. But truly, this is a "blue collar" (and I truly don't mean to be insulting) or "middle class" hotel/casino. Yet I cannot fault their decor, which is over the top, but consistent and kind of fun. I cannot fault the service levels, which are generally friendly (the lady at the box office was the exception...wow, was she rude). And the prices are generally quite reasonable. They are very proud ($10 per person) of their Envy Nightclub, which we didn't visit. But if you're a hotel guest, no cover charge. read more

From Downtown ABQ you have to take two metro buses to get to the casino. A taxi ride is COSTLY!! The bingo room is a pretty good size. Go see David Cook(K.C. native and American Idol winner) perform at Envy Nightclub(inside the casino) next Friday, Jan. 10th read more

was nice and clean. only annoying things were we couldn't hook up our DVD player and remote didn't work so had to stand on a chair and turn off the power strip on the back of the tv. well and wall thermostat didn't work but window unit did. Nice bath and bodyworks bath products! read more