I called both the police and fire department to report an animal trapped on a third floor outdoor balcony, and they will not come unless the animal has DIED. The animal is crying and screaming on the patio. It may be injured, or scared. It's clearly under stress. The owners are gone, management office is closed. This is animal cruelty.
Two stars to this firehouse because the fireman was kind enough to speak to me and seemed genuinely concerned (unlike anyone at the police dept who literally said call someone else), but said they cannot come without police dispatching them.
This is so saddening and disappointing. Everyone told me to call the fire dept, that FOR SURE, if nobody else will come, they would come help. But I guess not. I'm very sad at the lack of empathy towards animals in San Leandro. I expected much better from this small community which I used to be so proud to call home.
ALSO, they need to update the phone number on Google. I had to call another fire house to get the correct phone number! read more