I had two plumbers come out previously to look at drainage and hot water issues in my master…read morebathroom. One fixed the drainage, but it only worked temporarily, and the other provided an exorbitant quote for a complicated solution for the hot water issue. Andrew came out and easily identified the real root causes of the problems, did fixes quickly and efficiently, with plenty of explanation and tips, and without a sky-high fee. He's a good, honest tradesman - and top of my list for any future needs!

Andrew and his son just completed a PRV replacement for me. Great guys and seemed to do great and…read morehonest work for a fair price.

Fantastic team, namely both Connor and Noah!…read more Being new to Mill Valley I wasn't sure who to turn to when I needed a new water heater. Local Plumbing went above and beyond, even going as far to get a custom sized drain pan built for us. You can't put a price on quality work and good people. Will easily be my first call for all future needs!

I scheduled an appointment through Yelp and no one showed up. It turns out they use an automated AI…read moreto schedule appointments. I took the morning off from work to meet the technician only to learn that the appointment has not actually been scheduled because I did not answer the question, "are you the home owner." I took the morning off and wasted my time because of this automation. I'm sure they're a great plumbing service if you can actually get hold of a real person, but I'm so angry that my time was wasted. ***UPDATED SAME DAY*** This company reached out to me to let me know they just started using Yelp's AI messaging service. My issue is with this service and not with the company necessarily, so I updated my review and increased my rating from 1 star to 3 stars. I appreciate that a real person found me and reached out by phone and text. I am waiting until our actual appointment in 2 days to speak to a real person before I add any further stars to this review. ***UPDATED AFTER ESTIMATE VISIT*** I ultimately did not go with these guys because of their pricing, but the fellow who came to my house was incredibly nice and had been sent with a message from the main office to apologize profusely and provide the best service possible. This company really cares about their customers and their reputation. If I were just a little bit richer, I would be able to choose my service provider based on kindness and not just price alone. But for now, my budget dictated that I go with someone else. From this last experience with them, I highly recommend! (But still hate that AI, Dave, that answers their Yelp messages)

Amesos has the smartest creative problem-solving Plumbers I have ever met. And it's amazing how…read moreoften problem-solving skills are needed in the world of plumbing. The most recent example is from today, when we called in the Amesos team because our backyard Fire Pit wasn't working. My husband and I feared the worst -- imagining needing to jackhammer up our patio to find a blockage in the line. As soon as Ronnie arrived he described how he would approach the problem and said that he had seen something like this before. That was very reassuring. He followed through and now our Fire Pit is working. PS - It was a spider and its nest blocking the very small opening in the pipe.

Friendly worker helped with a kitchen sink issue, very helpful, on time, fair price. Thank you!read more

Tom is the absolute best, and I don't say that lightly. He is highly knowledgeable, logical, fair,…read morefriendly, and most importantly, honest and trustworthy. I own an older home with a lot of plumbing issues. There were several problems for which previous plumbers either did not have any answers or did quick and low-quality work just to get paid. This poor work eventually and expectedly led to the problem recurring and requiring more work. In a way, these recurring problems were a blessing in disguise because it led us to Tom and Legato Plumbing. Tom immediately fixed those problems with great care and skill. The problems have not recurred. The best part about it is that throughout the entire process, Tom was transparent about cost, and it quickly became apparent that Tom was not trying to gouge me. In fact, he was trying his best to find ways to save me money. I immediately felt an immense feeling of trust for Tom, not only as a plumber, but as a person. So, when my home required more plumbing work, I immediately called Tom and felt 100% comfortable having Tom enter my home and do work while nobody was home. Again, Tom went about his work with great skill, care and transparency. And again, he was honest with me and told me what needed work immediately and what could wait. He could have easily told me that everything needed to be done immediately (like a lot of plumbers do) and gotten more money from me. But he was sensitive to my finances and situation and only did what needed to be done at the moment. I hope I never need plumbing work done again, but as old as my house is, I know I will. When that time comes, I am definitely calling Tom and Legato Plumbing. I will not use any other plumber as long as Legato Plumbing is in business. HIGHLY HIGHLY RECOMMENDED!

Tom's an absolute rock star... as well as an excellent plumber…read more Our problems revolved around mysterious behavior from our Rinnai on-demand gas water heater, in conjunction with a Grundfos recirc pump. Short version: at least three other plumbers recommended "fixes" that ran anywhere from thousands, to a total replacement (~$5,000). Tom took the time to diagnose the problem, get on the phone with Rinnai, think through the problem with me. In the end, his fee was ridiculously reasonable for the time he put in. Extremely pleased.

Does anyone know if Petersen is out of business? We have called four times in the last week and…read morecan't get a return phone call for service on our tankless water heater.

Emergency sewer back up and they promptly resolved it! Very professional and polite. I recommend…read morethem.

My dishwasher was improperly hooked up and was flooding under the sink. I spoke to John and he…read morediagnosed it over the phone as most likely the air gap not connected correctly. He was able to send a technician out in a few days. Austen showed up and confirmed the issue was as John thought. He fixed the problem quickly, and was extremely professional. The flooding unfortunately ruined our garbage disposal. Austen stated that once we purchased a new disposal he could install that for us as well. While he was there I had him look at our showers which we both not working properly. He determined the both needed new cartridges. John scheduled Austen to come back two days later and he quickly took care of all three issues. Again quick, quality work, lots of communication and professionalism. I would highly recommend them!

Issue was with Rheem tankless water heater; no hot water for days. Found John Gleason through…read moreChatGPT as recommended Rheem technician service. Inquired around and the hourly rate seemed high, but active for John Gleason cost-benefit to get the matter handled a timely fashion. Pros: - service person Kevin was able to come out earlier than planned and was very personable and knowledgeable Cons: - Communications could be a little more contemporary; competitors are using email and text messaging - had to follow up in order to get an update and wish that would've been more proactively communicated

I called Sam last night for a backed up sink and I opted to have him come out the next morning. He…read morewas right on time, got to work and had our plumbing working in no time. And he charged a fair price. Sam did a great job and is a very nice man. I definitely recommend calling him for your plumbing needs.

We woke to find out kitchen sink clogged and after calling around to a few places, Econo Rooter was…read moreable to make a same day appointment for 30% less than the others, which was awesome. Unfortunately, the subsequent experience was sub-par. The technician was supposed to arrive at 2:30pm, but called around that time to tell me he'd be late and he wasn't sure what time he could get to my house. When I texted close to 5:30pm to see if he could provide an ETA, he was actually less than five minutes away (but hadn't provided an update in between). He was able to snake our drain clear pretty quickly, but when he left telling me everything was all set, he did not remove the clamps we'd put on the dishwasher vent when we tried to plunge the sink (this is really basic plumbing, the likes of remembering to turn off a running engine), which resulted in our kitchen flooding when we ran the dishwasher overnight. When we waded through our kitchen the next morning, we found the clamps still in place, as well as only hand-tight pipes, which we had to tighten with our own tools. I wanted to be thrilled with this experience, but we would not hire Econo Rooter again.

Marty is "our plumber" meaning he's the only one we call whenever something needs work. He not…read moreonly does standard issue repair and installation but can figure things out that aren't in the manual. Most recently he fixed a very pricey kitchen faucet that had gotten damaged somehow. To replace it would have meant opening up a can of worms. Fortunately I saved the parts and he put it back together using his own plumber engineering. He's a nice person as well, and when you call for help you can be sure he's the guy who will show up to do the job.

Been using Marty for all my plumbing issues for about a year. I have never had any of the issues a…read morefew users reported. In fact the opposite. He came on a holiday weekend to fix a gas line leak, has come during the weekend when my downspout blew over in storm, came the same day my flooring installer found a busted line behind my fridge, etc. Always appreciate that he doesn't gouge me. He's not cheap but he's what you would reasonably expect to pay a qualified skilled plumber.