Awful experience. From setting an appt, to keeping appts and time to get seen. Absolutely horrible…read morelogistics. Do not recommend especially if you're Tricare.

Horrible service! Had an appointment at 9a.m. after checking in, I sat in the lobby for an hour and…read morea half until I was finally called back. Sat in the chair for about 30 mins until someone came and checked on me. Sent me to get xrays, the lady started the xrays and then said she had to go help someone else real quick. Left me sitting in the xray room for 15 mins. She came back, finished and told me to go sit back in the chair and the dentist would come see me. Sat in the chair for about 45 mins irritated already. When the dentist finally came, looked at my teeth and said we can not do a cleaning, you need a,b, and c done and we can do it all today. By that time I had been there almost 3 hours already and said no I would schedule another day. She then told me to sit in the lobby to schedule next appointment, waited for over 15 mins and was never called, so got up and left. Will never go back! Horrible! Over 3 hours and all that was done was an xray.

First I'd like to say thank you to all of the amazing staff!!! They are hands down the best people…read moreI've met during my appointment. I would like to thank you as well for the most stress free time I had today! THANK YOU SO MUCH FOR SUPPORTING THE LOCAL VETERANS OF THIS COMMUNITY!! If anyone needs any dental work or just cleaning you will not be sorry! Ward family dental is the best!! May God bless each and every one of you!

Dental care amazing. ..billing horrible. Attached is the letter. They billed me zero dollars then…read more$4, now 40+. I am fine to pay. .it was their error, but the threats are ugly. Glad I was only visiting Big Spring!

I was not super excited to visit any dentist after moving to Texas. It seems in my area they all…read morewant to do a consultation first then schedule again for a cleaning. For me, it's really hard to work around my husbands schedule and we have a 3yo and it a just us here so we don't have anyone to leave our son with. With COVID they are taking extra precautions which is a safe practice. I can appreciate the safety measure. When I arrived they took me back fairly quickly which was a nice surprise. I brought my last six months xrays as I can't afford to have xrays done every time, they did accept them and read them as well. Everything looked good Dr. Reese let me know, she checked my gums and implants and gave me some really good care instruction in my implants that I'd never heard before. I've only had them about two years. She did go on to let me know she thought they could squeeze my cleaning in during my current appointment which I was thrilled to learn. That makes it so much easier for my family than coming back again. Very grateful. My hygienist was super friendly but not in an awkward I need to make conversation with this patient kind of way. Very genuine and loved that! My only gripe... wish I could bring my young in' but I understand kiddos are kind of a niche specialty when it comes to dentistry :). They were able to recommend someone in Midland. Definitely will look forward to my next visit. Oh! And Ashley up front was wonderful too. Very helpful with quotes for other services. Thanks Dr. Reese!

This is by far the best dental practice I've been to! Dr. Reese and her staff are very nice and…read moreaccommodating, starting from the front desk all the to the back!! You can tell the she and her staff genuinely care about what's in the patient's best interest! I highly recommend coming here!