Cancel

    Open app

    Search

    Samuel Stothoff Company

    1.0 (1 review)
    Closed Closed

    Services - Samuel Stothoff Company

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    2 More Services

    Salt delivery

    Well drilling

    Samuel Stothoff Company Photos

    Recommended Reviews - Samuel Stothoff Company

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Samuel Stothoff Company

    Stover's Wells & Pumps - a leak at a well head connector in a trench

    Stover's Wells & Pumps

    (7 reviews)

    I requested a service for a potential leak on a well. I…read morereached out to them on Monday evening and Ryan was there on Tuesday to assess the situation. In 3 days we had a reasonable estimate by email and we agreed that I would start some digging by myself to narrow down the field of intervention. I found a leaky copper connector at the well head and shared pics with Bryan. We agreed on the intervention date and decided that it was not worth trenching to change the whole line which was already in plastic, which saved a lot of time and efforts. The team was there for 2 hours and they replaced the leaky fitting and made a clean connection. They are very well equipped and they worked fast and efficiently. They pressure tested the whole system and closed the trench. The team was friendly and professional, and they take pride in servicing well their clients. Our house have been Stover's client for 40 years and they have always been there when we need them at a competitive and fair price. I strongly recommend their services.

    Very unprofessional and irresponsible!…read more We used Stover's to replace two of our old hydrants. Afterwards, we noticed water leaking from the underground pipe to the hydrant in our barn, so we asked Stover's to come take a look. Ryan came by to see the leak. He asked if the barn used electricity, and we replied that there was electricity. He said that he would have to contact the utility company to get markers for the underground electrical lines. About a week later, he arrived with equipment to dig up the area around the leak. While they were digging, they hit the conduit containing the electrical lines for the barn. The pipe was broken. Ryan insisted that we would have to pay for the cost of fixing the broken conduit. We spoke to the owner and pointed out that Stover's was supposed to get markers for the electrical lines from the utility company before digging. His response was that the utility company only had information on the lines from the street to the house. The line to the barn was a private line which is supposed to be the homeowner's responsibility. We asked why they had not told us this before digging. They knew that the barn had electricity, but did not tell us they needed markers before digging. The owner agreed to cover the cost of fixing the broken conduit. Then, I received an invoice while Stover's was still working. We had not been given a quote in advance, so I was surprised that the invoice was $1500. For context, the first job to replace two hydrants cost $400. This job was to fix one leaky pipe but was almost four times the cost. The Stover's office called me and told me to pay the invoice while we were waiting for an electrician to come fix the conduit. I asked the office why the price was so high, and she replied that this was a bigger job. That didn't make any sense. I also couldn't pay the full invoice because the job wasn't done yet. She insisted that I needed to pay the full invoice now and that this was the way things were done. I kept asking for an explanation on why the invoice was this high and she said Ryan would call me back. After the job was finished, Ryan called me. He said that it costs this much to fix a leaky pipe. Right after that, he said I only had three options: I could pay the full payment, they could dig up the pipe and disconnect it, or they could call the police. He kept repeating this when I asked to speak to the manager. I had to insist that I had a right to speak to the manager and finally got connected to Cindy. She said that this was a big job because they were at our farm for three quarters of the day. I said that they spent a lot of time here because they broke the conduit. She said that it was my fault because I didn't tell them that there was an electrical line there. At this point, I was frustrated and done with this company. Furthermore, the leaking pipe was caused by the pipe detaching from the connector. This happened right after they replaced the hydrant the first time. I'm displeased with the quality of work, but I'm very disappointed by Stover's way of handling the broken conduit. Mistakes happen, but it was upsetting when they kept trying to blame the homeowner. It was also incredibly dangerous how they started digging without checking the location of the electrical lines. Someone could have gotten hurt. Overall, I'm disappointed in the unprofessional and irresponsible way that Stover's handled this job.

    D & L Pump - untitled

    D & L Pump

    (15 reviews)

    The basement remote well pump was running continuously and I turned it off to let it cool...big…read moremistake. I heard all the water in the pipes gurgle and gone. I tried to run the pump, to no avail, no water. I called our regular plumber, who took a few calls to get a reply around 8 p.m. After hearing the situation, they suggested D& L Pump. I called D&L and received an immediate call back from Ed who diagnosed it most likely a hole in the well pipe and agreed to come first thing in the morning. Ed arrived at 8 a.m. and located the well with a metal detector. He then dug down to confirm the location and said he would return by 1 with equipment to dig out and replace the damaged well pipe with a new submersible pump. He returned with his son, Austin, and Will who capably and professionally removed and replaced the well pipe and pump, in the rain, by 5:30. They are consummate professionals. I recommend them without hesitation.

    Extremely responsive and they do great work. I called last night because of a leak from my well…read moretank pressure relief valve. The answering service took the call and said Ed would call back quickly that night, and he certainly did. He arranged for the repair work to be done this morning. His team showed up as promised, took care of the problem quickly, and their fee was less than I was expecting to pay for such a quick accommodation. FYI, D&L did the original installation of the well pump and retention tank when my house was built back in 1996, and we hadn't had any issues until last night. I highly recommend them; quality work. Thanks D&L!

    Samuel Stothoff Company - waterpurification - Updated May 2026

    Loading...
    Loading...
    Loading...