I've been buying form them since the 90s... always the best prices. Ignore the tag prices and ask…read mores salesperson for the discount price. I just call over the phone if I know what I want... You can get 25%++ off current year retail depending on brand etc.... better deals when there is a sale or if it's last year's model. If you live out of state - no Sales TAX (save up to 10% more), Free shipping (got to CA in 3 days) and free monogramming for certain brands. I've bought Brigs & Riley, Vitorinox, Pathfinder and more from them. The Brigs is more expensive but is now the only one with Lifetime Warranty - I think Tumi is now only 5 years.

Well I didn't buy luggage from them. I was looking for Sheaffer fountain pen and from my Google…read moresearch Altman popped up. They carried the ink and it was cheaper than the competitors. I also picked up a nifty pen I never seen at stores before. I placed an order and it was shipped free. It arrived a week later. Wrapped up nicely and the ink bottle did not break. Excellent customer service!

This is Newark. It's a huge baggage claim area. They have two count them two stalls in the men's…read moreroom. The women's bathroom while I haven't been there has a huge line and there's almost no one here poorly designed great great first opinion of the US. What are they thinking?

Baggage Claim is a big luggage store. The moment I walked in I was automatically helped with kind…read moresalesmen to find the best possible luggage. They have a really big selection of various brand names with really fair prices. If you're traveling and need any type of baggage or travel accessories, this is the place to go!

Great pricing and quality luggage. Have purchased there before and the luggage purchased has stood…read moreup throughout the years. Helpful staff and good service

Great place and owner works with you anywhere anytime. Something big stores cant offer these days.read more

Great price luggage and leather briefcases at an affordable price! 80 bucks got me a carry on and…read moreduffle bag!

I advise avoiding this place. The store is full of old dusty merchandise that looks like it's been…read morestuck there for years. But the worst part about this place is the woman running the shop, she is incredibly rude and will make you feel uncomfortable your entire time there. Don't waste your time going there, there are many other better price/quality options throughout New York.

I went to the house of Samsonite on the lower east side to pick up a carry on metal shell luggage…read morefor a dear buddy of mine who loves to travel lite and it's his birthday and going to target or Walmart won't cut it this time .place is small but packed with a good variety of Samsonite items from briefcases, knap sacks, carry on luggage , big luggage , bags , etc. it's not cheap but the quality is second to none and the warranty is guaranteed for life on some pieces and multi years on others. I got my carry on thats durable and a little heavy but it got wheels and a briefcase caught my attention and I always wanted one so I can make folks think I have class and and a important job . I got both and for almost 500 bucks and most likely the briefcase will collect dust in my closet or in my office desk . Samsonite is a name you can trust and will last a long time ,just got to spend a little more for it .

I had purchased my beloved Samsonite spinner carry-on almost 3 years ago, and surprisingly the…read morehandle broke off in the middle of crossing the street. Noting Samsonite's wonderful 10-year warranty and making sure I still had my invoice (thank you for online invoices) I headed to House of Samsonite at the Westfield WTC (bottom floor). Derrick was WONDERFUL. So nice and knowledgable. And great smile :-) He told me Samsonite should honor the warranty and fix it at no charge. I had the option of taking my luggage to midtown NYC where Samsonite works with a repair shop or have it sent to their repair shop in South Carolina, which I could either have it shipped to my apt or pick it up at the store. I opted to have it sent to SC and pick it up at the store. A week later I got a call from Derrick telling me it was ready for pick-up - and good as new. Thank you Samsonite and thank you Derrick!!

Modern Leather Goods is the only approved Briggs & Riley repair vendor in Manhattan, which is…read moreexactly why I went. The zipper on my cabin carry-on had jammed completely and I couldn't get the bag open or closed properly. I brought it in expecting to leave it for at least a few hours if not a day or two. Instead, the person helping me took a look, got to work, and had the zipper unstuck and running smoothly in about 15 minutes while I waited. What really impressed me is that he didn't just fix it, he showed me how to handle it myself if it ever happens again. His technique: overstuff the bag so the fabric draws out and the tension increases around the zipper track, then give the caught area a few firm flicks with the edge of a credit card. The added tension plus the flicking releases the fabric from the zipper teeth. Simple, clever, and the kind of trade knowledge you only get from people who have been doing this for a long time.

I have two old Ferragamo handbags that lost their luster. I tried spiffing them up myself and…read morewasn't very successful. Modern Leather in Manhattan was highly recommended. I filled out the paperwork on the Internet and mailed the leather bags to their Manhattan shop. I received a call the day the handbags were received. I gave a credit card number to repair both bags for $150 and $35 shipping and handling. I was told the bags would be returned to me within two weeks. The bags were returned by FedEx and have a glossy luster and shine now. The black bag looks like new and the white is better but not perfect.

Great experience shopping here! My thanks to the gentleman who helped me choose luggage. Although I…read morewas very indecisive, he was very patient, helpful, and knowledgeable. He answered all my questions both about the luggage and the airline regulations, pointed out features I would have never noticed on my own, and was able to find luggage that met my both my needs and my budget. I have already flown several times with my new luggage and I am very happy with it. It is capacious, very light weight, has well designed features and compartments, and so far seems to hold up very well. Great help, leading brands, and discount prices!

This is a great place to shop, They have beautiful selection of luggage of the most top brands like…read moreBriggs & Riley, Samsonite, Delsey, Travelpro..... and the sales man were so nice and helpful, Great prices most of their products will be cheaper then Amazon, They also have a nice selection of travel accessories like pillows, adapters, TSA lock, Tags........

Royce is my go-to for sophisticated leather goods that bestow an exceptional expression of quality…read more These products will be a lasting symbol of my sincere level of gifting. The team members are exceptionally helpful and extend the warm hospitality of the company each time I place an order. The full trust I have in Royce makes ordering gifts sight unseen very comfortable.

Just received my personalized Pebble Grain Toiletry Case and Minimal Leather Key Fob from Royce…read more Impeccable craftsmanship, beautiful personalization, and great quality all around. Items were thoughtfully packaged and arrived quickly. I truly appreciate the value and attention to detail. Thank you!