I have lived in the area for about five years and have really struggled to find a good car service…read more These guys are polite, on time and dependable. It is nice to finally have a go to car service in the area. Also... Clean cars!

Best Car Service in the area! Extremely clean cars, very courteous, punctual. Airport rides are…read morecomfortable and hassle free. Katonah deserves a quality service like this. The prices are very clear, no hidden fees and very reasonable. I love it!

Regular Taxi Service! Nothing special, it just works! Call them and set up the pick up and airport…read moredestination, fair prices. The vehicle wasn't as clean as expected though.

We were stranded on a Saturday evening and neither uber nor lyft had any availability. Jesse used…read morehis local expertise to help us get to the train station on time to catch one of the last trains. Highly recommend!

Helped me out in a pinch. Has been years since I used a…read moretraditional taxi service. Friendly, prompt and easy Thank you!

Totally unprofessional from answering the phone to payment…read more The driver did not wear a mask. He said he didn't speak English and gave me his phone to put in the address where I wanted to go. When I said it was around 5 miles; he said the map showed 7 miles. He then proceeded to take the scenic route. When we got to my destintion, I asked how much and he said $50. I laughed and said, "$50 to go 7 miles? I don't think so." He said yes, $50. I refused to pay. He suddenly learned English, I suppose. He then said, ' "$12.00." I gave him $15 and told him to keep the change.

The car itself was a dated Lincoln Towncar but the driver showed up on time and got me to my…read moredestinations. Driver was not wearing a mask.

Al's is the best! Very reasonable and the taxi seemed new inside, very clean. The driver was prompt…read moreand very professional. Will definitely use them again!

Twice in one week the cab company failed to call me back. It was late at night and they have a…read morefriendly sign that says they will call you right back. Hah! One person said they waited for 40 mins and still no sign of a cab. I called Carmel taxi service and wow! 10 mins later they were picking me up from the train station that Al, who is across the street can't even do. Anyway, I learned my lesson even if I see someone in the office at AL's I won't bother to give them anymore of my earn money.

I highly recommend. Excellent customer service. Patrick is a very nice guy. He picked me up near…read morethe train station. I missed my stop. I ran out of charge on my cell phone. So he stopped when he saw me walking to see if I needed a ride.

This car service blew me away! On time, courteous, and fairly priced. I've lived here for several…read moredecades, and I've never been treated this well by any other cab operation. Frank B

Phenomenal service. Been using these guys for a couple of years now and they are very reliable…read more Last minute rides, early in the AM, late in the PM. Dispatcher (John) is always very kind and efficient. One of their drivers (Carlos) is awesome. Professional, courteous, just a good dude. They're awesome.

Got to the train station expecting to get through to another local taxi service... but no…read more And not surprisingly Uber gave me an estimate of 20min wait (and you know that's understated some times!)... so I tried them and glad to find a person on the other end, and despite initial estimate of arrival time in 20min, they showed up sooner in a nice black car and I was home safe.

Would recommend. Great service - pleasant driver & reasonable rates - even came a bit early!!read more

Fast and efficient drivers that care and go above and beyond for their customers. Being disabled…read morethey go overboard to make you comfortable

I was injured on the job and had to go to work and could not drive myself because I had a stick…read moreshift. I work in a Union shop the union said if they expected me at work they would have to provide transportation, they arranged for me to be picked up and taken to work and home daily, for the most part I felt safe with all the drivers and services except for this company, if that was what it was... This was the scariest ride of my life.... The man looked like he was homeless, he was filthy, the car was older model and more disgustingly filthy on the inside.. The guy was scary, rambling unnecessarily I held onto my pepper spray in my coat pocket, I believe he was under the influence of something.. He traveled like 30 or 40 miles away just to get this job. Ladies do not get in this car!!!

The ABSOLUTE WORST! Worst customer service, worst drivers, worst everything!…read moreExtremely rude and simply unprofessional. I honestly don't know how these people even own a business. You are better off hitchhiking than booking a car with this company.