Great product selection. I mean it's amazing how much products they have to select from. Always a…read morefriendly experience, AJ and Wael hold it down everytime. Always leaving with a smile on my face. Also great prices.

AMAZING STORE! Very organized and clean. I love coming here and seeing Kor greet me, she is soooo…read morenice and always has great recommendations. No matter the time she always has a big beautiful smile and gives you her FULL attention. Even when I have questions she always has an answer and very knowledgeable of what the store has. She is awesome and deserves a promotion/pay raise

As someone who enjoys the leaf, upon moving to Dallas 7+ years ago, finding an awesome cigar shop…read morewas a priority for me and Cigar Warehouse quickly became that place. During this time, they relocated from a much smaller location to where they currently reside which has a lot more space. They took advantage of this space and created a huge walk-in humidor along with establishing a couple of lounge areas which included TVs. As with everything else, due to the arrival of covid, they have made a few adjustments to ensure safety. For openers, as per local ordinance and mask is required to enter the store. Both entrances to the walk-in humidor have hand-sanitizer stations with signs requiring the use of the hand-sanitizer before entering the humidor. They are restricting the lounge capacity to allow for physical distancing. The staff here continues to be very knowledgeable when it comes to cigars and the necessary accessories. They are very aware of their inventory and whether a specific item is available. In the event it is unavailable, they will recommend something similar to try. On my most recent visit, I called ahead of time to check on two different cigar labels, one which they had and unfortunately, the other they do not stock (it is a boutique/small batch cigar label which can be difficult to locate). These are interesting time we are currently experiencing and places like this are adjusting as best they can to safely accommodate customers. To assist with this, you can call ahead and place your order which they will have at the counter upon your arrival. Cigar Warehouse continues to be my cigar shop of choice. If you are a #BOTL or #SOTL, I highly recommend checking them out.

These guys know about cigars for real. I came in there with no experience at all and after two…read morevisits I feel confident enough to browse and try new kinds but I will forever remember the first cigar they recommended to me. This place is definitely beginner friendly. Also service member/ vet friendly!

Tyler was amazing, he's super knowledgeable about everything and was a huge help the whole time, if…read moreyou go definitely ask for him

The nicest people work here, customer service is unmatched, always have exactly what we need. 10/10…read moreevery time

My favorite shop great service and selection! They are very friendly and store front is cleanread more

Great people and fair prices. They have a great point system making it easy to get discounts. The…read morevape selection is amazing. They also have incense and awesome gifts. We love this place!

Update: After seeing the above review the owner, Leo, reached out and personally apologized for the…read moreway his staff handled the situation. He went above and beyond and offered to overnight a complimentary glass piece to make sure it got to me on time. They're putting measures in place at Sky Rise Vapor shop to ensure other customers don't run into similar problems in the future and training staff to handle situations better moving forward. Glad to see how much the owners really care!

I went there looking for a certain item, but they did not carry it, but they were very friendly and…read morethey were very nice. They store look like it had a very wide variety of options, but it just was not the particular option that I was looking for that dayso I did not get anything but I would go back.

Love this place and their loyalty program!! Best smoke shop in Dallas !!…read more Service is great.

Insanely overpriced. Paid $36 for a geek bar when I've paid less than 30 within .5 miles of the…read morelocation. Won't be coming back

I've been a loyal customer of Hashira Vape Shop for a while now, and every visit reminds me why…read more The staff is always attentive, friendly, and genuinely helpful. They take the time to make sure I get exactly what I need without ever rushing me. One time, after I had been tripped and couldn't walk, they went above and beyond by bringing my order directly to my car. That small act of kindness meant the world to me and truly showed their heart. Hashira Vape Shop is everything a business should be--professional, compassionate, and consistently reliable. Many kudos to this great team. You've earned a customer for life.

Hands down, the best cigar buying experience of my life. I'm a rookie smoker who was looking for…read moresome guidance, and I certainly got it. The time taken to explain the nuances and subtle tricks to enjoying a great cigar was incredible. I've certainly developed my pallet, but by no means an expert or even novice. From experience, if you're looking for a great cigar, you'll find it. If you're looking for education, you'll find it. If you're looking for a local business to support that has an owner who is genuine, kind and respectful, this is is the place. I could go on and on about Gene and his store, but please do you're self a favor and see for yourself. You will not be disappointed. Thanks for everything, Gene!

Great hidden gem in downtown Rockwall. I went there to get a celebratory cigar and was met with a…read morevery vip treatment. The owner was very knowledgeable of all the cigars and had great recommendations for pairings. This was my first time coming here but it definitely won't be my last. I highly recommend checking this shop out if you're near the area.