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    Sam's Retaining Walls

    5.0 (1 review)
    Open 7:00 am - 9:00 pm

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    Services - Sam's Retaining Walls

    Earthmoving or regrading

    Irrigation construction

    Irrigation design services

    5 More Services

    Landscape construction or installation

    Landscape design

    Landscape maintenance

    Greenscape construction

    Lawn care

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    1 year ago

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    Professional Irrigation Syst

    Professional Irrigation Syst

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    I entered our information on Professional Irrigation System's website, describing certain work that…read moreI wanted done and asking them to contact me. They didn't. I cannot say that you should not contact them. Your experience may be different.

    I bought a home with an irrigation system in 2020 and had a terrible experience in 2021 with the…read morecompany I used for summer/winter work. After chatting with the guy who performed work on my neighbors system last year (and didn't accept anything for the advice he offered when asked) I used Professional Irrigation Systems in 2022. What a different experience it was! I didn't realize that I had to have annual back flow testing and the notice came when I was on vacation. As such, it was tight getting on the schedule in time, but the very friendly lady on the phone took care of me. What's better is that if I was comfortable leaving them the garage code, I didn't have to be home! The service professional called on the day of service, asked me to confirm that the timeline worked, confirmed I was comfortable with them letting himself in, and wasn't annoyed at all that I forgot to lock my dogs up. He said he would call after he performed the system assessment. After careful assessment he called with a report of repairs needed that I knew about for obvious reasons (broken heads). The prices are reasonable and the process was easy. The gentleman even set the schedule for me because apparently it was in such a way that didn't make sense at all, which I believe given the state of my grass. Anyway I'm very pleased with the service and convenience. Thank you!

    Water Management Irrigation

    Water Management Irrigation

    3.7
    (3 reviews)

    Good provider of service and system. Not disappointed. Glad we have a reliable service provider.read more

    I just want to send some additional info to support the total lack of service you will get if you…read morecall Water Management Irrigation. Marlo McCllain, the office manager, scheduler, and your first line of support sent me the following email after I continued calling looking to get service for the backflow which was installed and kept failing. I called, called again and again, and emailed without ever getting a response, only to receive this email directly from Marlo McClain... On 7/13/22 06:38, Marlo McClain wrote: Look Stu, I don't know who or what you're even talking about, nor do I care that you are exonerated! However, I've asked you politely not to contact me, yet you did so anyhow. I'm putting you on notice that I feel your behavior is threatening, and if it persists, I will seek legal action to protect myself. Thanks and have a great day! Marlo Marlo McClain Office Manager Water Management Irrigation P.O. Box 103 Washington, MO 63090 636.239.1914 www.wmirrigation.com This email is what you can expect from Marlo if you call her continually to get the service needed. She misconstrues your calling more than once looking for service as "THREATENING...!!" Joe Franssen, the owner of the company had to intervene and when I finally was able to contact him directly, he was out the very next day to replace the faulty backflow converter. Joe is a great guy, but Marlo is someone needing to find another type employment because customer service is not her forte..!! Joe needs to find a more competent person to communicate with his customers while he still has them.

    Sam's Retaining Walls - landscaping - Updated July 2026

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