My wife bought the lifetime tire rotation and balance on her tires here. She had them rotated on 2/18/26 and today (3/25/26) she asked me to check her tire because it showed on her dash that one of them had low pressure. So when I checked it out it was a few pounds low so I filled it and then sprayed the tire with some soapy water to see if there was a leak somewhere. No leaks showed up but I did notice that one of her lug nuts looked like it was getting ready to fall off so I grabbed my lug wrench to go ahead and tighten it down. We'll it was already tight and then upon closer inspection I found it is not the right lug nut! It is completely different from the rest of them and I know for a fact it was never like that before. I am so OCD that I mark the rims with a series of dots to make sure they are rotated correctly. I tried to call the store and Everytime I call it sends me to a 3rd world call center! Very frustrating that no one will answer the phone at the store! I would like to have someone contact me and get this lug nut replaced with the correct one! I have attached pics to show how bad this looks. I can not figure out for the life of me how this even happened! How did they lose my lug nut and why did they put the wrong one on there? read more

Sam's Club - You can see how much the wrong light but on the bottom right sticks out from the rest of them. - Wholesale Stores Near Me - Quincy, Illinois

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We were assured when we renewed our membership that the CASH PAY lanes would have at least two lanes open. The first time we went into this Sam's they only had one lane open for customers who pay cash. The wait to get checked-out was horrendous. If anyone had any ice cream and such it would have been melted thoroughly. As my wife held our place in line, I went and got the manager's attention as she was laughing and gabbing with two other employees just standing around. I asked her why only one lane was open with all the customers waiting and lined down the aisle. She said our other cashier was sick; but she assured me that they always have st least two cashier lanes open. So I let that excuse slide. So the next two times we went to this Sam's...same problem. One cashier and the manager standing around gabbing with a couple other non-working employees. So this time we left our items and walked out. We had this problem one other time with the Walmart where we lived. The new manager cut employees to make his numbers look good...I suppose. Well the people in our town started leaving FULL grocery carts in the lines and walking out due to long waits. It wasn't long and new employees got hired and the delays stopped. I think this would be a good action to take to get this 'manager's' attention. read more

Everything! People are great!! A good place to shop. Prices are great also. The auto department is great also.good people.

Been here before with an OK experience. However today while trying to shop 2 employees having a conversation standing in front of the one of the last products I needed to get - simply ignored me carrying on their conversation.. Then moved in front of the next item I needed. Then muttered something under his breath - PATHETIC and disrespectful. They both continued to stare at me on my way through check out. Talk about not feeling comfortable. read more

We are plus members and can say, Don't bother getting a membership here! Customer service is inept, the cashier's aren't trained, the produce rots before we can eat it. The yogurt box was ripped and the yogurt inside was damaged and opened. The roast chicken meat was tough! We easily spend 300 per visit, shame on us!Where ARE the cashier's??! Only 2 check out lines open?! Pharmacy isn't open on Sundays?! Getting out of the store takes forever as the greeter is scanning all the items on receipt!! Customer Service guy is a passive aggressive flamboyant young kid, who's smart aleck attitude should be addressed immediately! Save that eye rolling for your home life, it's not appropriate nor professional here! Ohh, and we paid 100 for this abuse! read more

I've lived in a few different states and have always shopped at the local Sam's Clubs. Out of all those places, my experience at our local Quincy Club has been by far the best! The workers are very hospitable and helpful. The store is clean and a such a pleasant place to shop during the week (even with 4 kids in tote). I've had good experiences with every area from the bakery, to the tire department, to the pharmacy. I'm reminded of just how fortunate are we are here in Quincy to have a such a huge box store where many of the workers know your kids and wave when they see them. That kind of friendliness is not something you'd typically experience at other stores around the country. read more

Sam's Club is what it is: Wal-Mart on steroids. That having been said, in lieu of having a Costco it offers the only option within 120 miles. The Pharmacy is excellent with prompt, personal service. read more

Sam's Club - Wholesale Stores Near Me - Quincy, Illinois

Was traveling and discovered I had about worn the entire tread off my tires...I had to be home (1400 miles away) in three days and needed to get them before I attempted that drive. I called this Sam's club and asked for some price info. The guy was awesome. They only had two of the tires I needed in stock and it would take about a week to get the other two. I explained that I had to leave in two days and could not wait. Rather than loosing a customer, and to be as helpful as he could, this guy called another store and asked them to bring the tires I needed. We were there first thing the next morning, and was finished in about an hour. Good job Sam's Auto Center= read more

The Auto Dept is not customer friendly. I ordered and paid for a specific tire. Store didn't receive correct tires but mounted them on my vehicle anyways, and tried to blame me. Finally got what I paid for after several conversations with store staff who consistently tried to lied their way out of it. read more