STAY AWAY! I brought a boat trailer tire in because of a slow leak. 95 Percent tread left. They…read moretold me it couldn't be fixed and replaced the tire with another brand tire with different tread and geometry. I told them a boat trailer couldn't have two different tires on it. They argued with me and would not exchange the tire to match the damaged one. Needless to say, the boat trailer handles terribly down the highway. They refuse to make it right. I would expect a professional tire facility to know better. $125 paid in tuition. Two new matching tires now on trailer and it is fine. STAY AWAY!!!

I recently did business with Northwest tire, I mean, I tried doing business with them…read more I had called before I arrived and told the gentlemen on the phone that I just needed a trailer tire put on a rim (I provided the tire and rim). He said no problem, drop it off and they would just squeeze it in. He said it would be $11. I dropped the tire and rim off he stated it would be done shortly. So I ran around and did a few things and stopped by 2 1/2 hours later and the rim and tire were still sitting where they had placed it. I asked them how long till it was done and they said, "oh, yeah, maybe 45 minutes to AN hour. I told him I would just take it to Tire Mart and he said OK! Almost like my business was unwanted. I have never experienced such poor customer service in my entire life. I will not be doing business with them again.

Told that a tire could not be fixed I brought it in. They pulled it off looked at it and were able…read moreto fix it. Get it put back on my car and my spare tire put away all within 20 minutes at a very reasonable price I would strongly recommend using this business if somebody is telling you they can't fix your tire I've brought in multiple vehicles and every one of them they've been able to fix. The inside is a bit dusty, but for me that's OK. Would recommend this business to everybody.

Needed a tire to get by till I can get a alignment in out 10 min. The only place in town to get a…read moreused tire . Very cost effective and great fast service with out a appointment.

Amazing service I walked in for an oil change was greeted and within five minutes my vehicle was in…read morethe shop getting an oil changed done. I have nothing but good things to say about this companies auto service department. They always are prompt, efficient, and friendly.

Incredible. They did not have the tire we needed but They called the tire shop Down the street…read morewent and picked up than put on our camper! this all happened on a Saturday morning.

Highly Recommend Guenchers!…read more We were traveling and broke down unexpectedly, and Gunscher's came through for us in a big way. Even on a busy Monday morning, they were accommodating and got us in right away. They quickly diagnosed the issue and provided two clear bids--one with branded parts and one without--so we could make an informed decision. Their waiting area was clean, comfortable, and even featured a slideshow honoring local veterans, which was such a nice touch. The whole place had a warm, family feel, and they even gave little toy cars to our kids, which totally made their day. We're so grateful for the kindness and professionalism at Gunschers. I truly can't recommend them enough!

I would trust Troy with any of my cars. Great guy, been a customer for over 10 years now.read more

Who doesn't love small family businesses? I do, especially when it's your own family that owns…read morethem. My husband is a tech here, and his uncle owns it - so I am in and out of here every once and awhile. Maybe, they just like me but everyone seems pretty nice. From what I've seen on how they treat their fellow employes and customers, it's really good customer service. The salesmen are extremely knowledgeable about the tires, and can help you answer any questions/concerns you might have. An oil change is around $30 - and they can get you in and out pretty quick. They are also talented in many other car related areas so you are in good hands. Come check it out! :)

I am from out of town and had a flat on my way to Bismarck. They were able to get me in to change…read moretwo tires on my vehicle within a few hours. Didn't have the tires in their stock but made a quick effort to pick them up from a vendor in town so they could get me on my way. Also, they were kind enough to drop me off and pick me up at the mall so I could get my errands done. Thank you for your excellent service, much appreciated!

I dropped my vehicle off 2 weeks ago and was told by NW tire they would contact me immediately…read moreinforming me of what the issue was. I have called 4 times since and they still haven't even looked at it. Every time I get a different excuse as to why I have not been contacted and why they haven't even looked at it yet. Not the type of service NW Tire is known for. Highly disappointed in their lack of communication and service.

Chris and crew put tires and shocks on my 2005 Chevy drives like a dream great job guys!read more

Buy far the worst mechanics in town. They only care about one thing $$$ not YOU or YOUR CAR. If you…read morewant cheap parts, unnecessary repairs and Brian, the owner to be rude to you than by all means this is the place for you...

These guys are great! They are always very friendly and helpful. Today was the icing on the…read morecake...my windshield wipers had gotten caught up on each other and one came off. I went to Capital Heights to have it put back on and realized that both wipers broke when I separated them. I'd gotten the wipers here 3-6 months ago. Not only did they put the blades on for me, they did not charge me for them! You expect that when you get a faulty part or something was installed incorrectly; but this is my stupid car's fault. I consider the customer service here absolutely above and beyond!