Sam seems like a nice guy, but the way he runs his business leaves a lot to be desired, specifically when it comes to shipping, inventory management, and refunds.
I bought an antique table from Sam's Antiques via ebay back in June 2022. I spent all summer trying to work with Sam to get the piece shipped, but he continuously told me he had new people, gas prices were too high, no one was willing to ship it, etc. I offered to throw in a bit more money to get the table on a truck, but he wasn't willing to take that offer/route.
In October, 2022, when he was eventually able to find a shipping company...he couldn't find the table. Sam has several warehouses packed full of furniture, apparently with no inventory management. For over a month, he guaranteed me that he was searching and would find the table, but never did.
Finally, come November, 2022, we decided to find a different table and asked for a refund. ebay was long out of the picture by this time, and wasn't willing to help with the refund process, so I was reliant on Sam to send me a refund. Despite his assurances that he would send a refund check before Thanksgiving, he didn't send it until early December. When it arrived, it was short by the amount of the sales tax. I guess the state of Texas gets to keep that for my trouble.
I'm still not sure that Sam hadn't resold the table while we were working out the shipping, or why it took nearly a month to receive a (partial) refund. I admit, there are a lot of potentially extenuating circumstances here, but the whole process left a bad taste in my mouth. I've seen lots of positive reviews - just know that if the sale doesn't go smoothly, it will likely go very badly. read more