First off, this is not a happy place. It is a place of the afterlife where your loved ones is…read morehoused. To my family, what was important was the kindness of the Director and her staff's willingness to guide us through the whole plot purchasing process along with options provided. My mom passed away a few years back (f*ck cancer!) and we were not in the right headspace. We were first timers and really needed guidance and patience. Landscape, Upkeeps, Grounds are all clean. The staff are very nice. It can be quite hectic at times during traditional Chinese cultural visits like during Cheng Ming, which coincides with Easter. The staff keeps it going and are usually helpful. If you have the money, this location is best for any family living in the 5 borough. Otherwise, it's Jersey or Upstate NY. The only 2 issues I have with Cypress Hill is 1) we paid for perpetual care but often we see lots of weeds & trash around my moms' grave. So we end up cleaning it ourselves. 2) WHY is there ONLY 1 bathroom?!? It's horrible and that bathroom is quite gross... so you might want to hold your bladder... Good luck friends.

My family and I have been visiting CHC nearly yearly since 1990 when my grandmother passed away…read more The land has been consistently well cared for. They even have trash receptacles just in case. I normally bring a large jug of water because the water spigot is a bit of a walk from where my grandmother is buried. I'd also imagine that the spigot is shut off during winter to prevent water from freezing and damaging the pipes. Normally I go to Glendale Florist about a few blocks away from the cemetery for a bouquets of flowers and cemetery cones but there are many other similar businesses in the area too. For those who might be wondering why there are large evergreen bushes planted next to graves in the Asian section, it's a symbolic cultural ritual that a number of people cherish. I respect other people's beliefs but my family and I don't participate in this particular activity. I had to ask about the beliefs behind this practice since I was not knowledgeable and also wondering. It was explained to me that these evergreen bushes are connected to the thought of eternalness which is probably why these bushes aren't shaped or pruned either. The sections are well marked. I don't know how much a plot costs because a family member made these arrangements so contact CHC for answers to your questions.

I found this funeral home after the place my dad was thinking about using for his partner came up…read morewith a 2.1 rating. So not that one. From my first call with Phil, he made sure we felt comfortable and cared for. When it came time for decisions about Mass cards and a dress (amongst other things), we were presented with a wide choice of options to make sure it was personal to our family. We were able to hold a morning wake with a small service at the end before the procession which was very appropriate. The Deacon was eloquent. I made some sandwiches to ensure my 85-year-old dad had something to eat, and Vinny was nice enough to run back and forth to the refrigerator whenever we asked for these and waters for our guests. Joe was our hearse driver, and he was excellent at waiting at the correct traffic lights so as not to lose anybody on the way to the cemetery. His Consecration prayer at the gravesite was perfect. I hope I don't talk to these guys too much, but I absolutely know where I'm going if I need compassionate, thorough funeral services.

I imagine all funeral homes offer fine service and understanding. But Romanelli was not just…read moresympathetic. They made my family feel heard, and taken care of. When one of the hardest times of your life comes, you just don't have it in you to protect yourself. With Romanelli, they're not trying to take advantage of you when you're most vulnerable. They're not trying to up sell you. They provide the kind of funeral or the service that best fits your needs. And they do it in a way that doesn't make you feel like just another sale. Phil was amazing and all the other people we encountered were just as professional and lovely. My family and I highly recommend them. You'll be in great hands.

Recently I had a death in the family. We were working with limited funds. Paul worked with us and…read morewe had a nice funeral for my Grandmother. I appreciate the compassion and care they provided. Rest in peace my abuela !

My father in law recently passed away and we had to make arrangements for his funeral. My…read morewife was feeling overwhelmed and didn't know where to start. I had looked up a few funeral homes and NF Walker was one of them. We were very impressed with how they treated us. They were compassionate , offered fair pricing and reassurance that everything would be taken care of. Thank you for showing us kindness during this very difficult time for our family.

I recently called Cypress Hills Cemetery to locate my loved one. The person that answered was…read moreabsolutely awesome. She was very patient, understanding and caring. She gave me the information and said when I did come to visit they would give me a map and show me how to get there. I asked if I could ask for her when I do go, she said yes and that her name is Olga. A couple of weeks later I did visit the cemetery and found Olga working in the office. She remembered our conversation and gave me a map with the directions, she was very kind and offered her condolences for my loss. I was actually thinking I would be given the information and be on my own. However it was totally opposite, she was very helpful, knowledgeable, and her voice and tone was that of an Angel. She made what was for me a very difficult situation totally manageable. Thank you Olga for all your help, you're a very special person.

The only National Cemetery in New York City also functions as one of the city's best (and unknown)…read morepublic open spaces. Solemn rows of uniform white stones matched by pure white dogwood trees in May. More immaculately manicured than any other cemetery or park in the city; atop the steep hill lies a grassy spot for quietly enjoying the view over Jamaica Bay.

Hollander-Cypress Monuments recently erected a monument on the grave of my mother. The job was done…read moreprofessionally and compliant with our specifications and we are pleased with the results, Michael Martinez guided us through the process and was very helpful and we appreciate everything. Alfred D.

January 11, 2026 I…read morefirst started dealing with Sprung Monuments in late 2016 to make arrangements for my parents passing. My family chose to use their services again in February of 2025 after the death of my husband which was a traumatizing event. Initially, I dealt with the representative at their Wellwood Ave. location, who was pleasant and helpful. That rep left soon after and I was assigned someone else. The stone was approved by me in June with an installation date for the last week in August. I set an unveiling date for early September, and notified family and friends accordingly. As the estimated completion date approached, I called Sprung rep to find out the status, to which they were unable to give me a response. When I finally spoke to them, I was told that the "Cemetery rejected the stone." No further explanation was provided. When I then called the cemetery and spoke to Phyllis, the person in charge, I was told she had no record of Sprung notifying the cemetery that the stone had been placed, let alone that it had been rejected. After many calls to Sprung and the cemetery, it was determined that the stone setter from Sprung saw a "mistake" in the inscription and removed the stone. Mistakes happen but no one at Sprung had the decency to call or explain the issue. Instead, they continually ignored my requests for answers and told lies about why the stone was removed. Eventually, Sprung corrected and replaced the stone, however at this point we were forced to delay the unveiling multiple times, several months after the intended date, which was agonizing for our entire family. After giving myself time to recover and compose myself after the unveiling, I pushed further for an explanation from Sprung. I sent a long email explaining the whole story, complete with documentation of all the back and forth emails and the names of Sprung's main office representatives and the cemetery. Much to my surprise, as promised on his website, Adam Sprung did respond to me within 24 hours. However, it was a standard "out of office" reply. When I emailed him again, his response dated November 10, 2025 was that "the monument for {my husband} was set on September 19th, 2025, I have attached the completed photo of the monument above. Please let us know if there is anything else we can do." I responded with a scathing email. We already had the unveiling on October 19th, so I knew the stone was set. It was clear that Adam was being intentionally ignorant of the context of the issues in my email. I never heard from him again. It was insulting to me in my grief that not only would no one give me a direct answer during this time, I was lied to on multiple occasions by multiple people at Sprung. There were hours of back and forth, between several parties, with no one accepting blame or admitting to the truth. I was lied to by Sprung representatives, who never took responsibility. Mistakes do happen and that is understandable, however outright lying and deception is inexcusable. If someone at Sprung had admitted the error immediately, it would have been far more acceptable. As a business who deals with death and grief, I cannot fathom how him and his employees can be so insensitive when dealing with someone who lost their husband. The added anxiety, depression and stress this has caused me is unconscionable and appalling and the fact they knowingly lied and caused this traumatic experience is even harder to tolerate. Adam Sprung and Sprung monuments is not a family oriented company. He should have taken complete control of the situation, and responded to my desperation. Instead I was ignored! In reality, I have no legal grounds for a lawsuit and their corporate lawyers would not let you admit to any wrongdoing. However, does acknowledging my painful experience an admission of wrong doing? A simple apology would have been sufficient. Instead I am giving him an unsatisfactory rating, speaking with a lawyer and sending this letter to YELP and GOOGLE with an unsatisfactory review. LK

Grace - simple elegance or refinement of movement…read more I wanted to lead with the meaning of the word because this is more than what my family experienced with Grace Funeral Chapel. From the time we connected with them days leading up to my mother's passing until the burial was more than we expected.. Our family has known Jean for many years and we reached out to her after contacting another Funeral Home and she highly recommended Grace Chapel. Jean connected us to Ansa and everything flowed from there. Ansa walked us through the process and kept in contact with us even when we were concerned about the delay in transport of our mother from NC to NY. My sisters and I explained what mom would have liked and Ansa did not disappoint. My mother looked llike the queen that she was in life. They set up a police escorts and the limousine drivers were the best. I would highly recommend this Funeral Chapel to anyone looking for their love ones and family to be handled with dignity and care.

This was our second time using Grace Funeral Chapels (my dad 9 years ago and my mom October 2024)…read more Our Funeral Director, Shante Huson, put me at ease immediately. She is warm, kind, compassionate, knowledgeable and professional! There's nothing more important than knowing that your loved one is in good hands and I am grateful beyond words! It was also a great value!

I lived in Glendale for a long time, and this funeral home has had many of my friends and family…read moremembers wakes. Everyone there is just so warm and caring. I just had my fathers wake there, and he looked great. My mother made the arrangements and she was comforted by all members of the staff.

During such a difficult time I can't tell you how well taken care of we were by Peter, and everyone…read moreat Walsh & Labella. Their fair and honest pricing and willingness to take on the entire job of tending to my mother-in-law's wake and transportation to Pennsylvania, where she was laid to rest, astounded me. You can trust that you're in good hands in your time of grief with Walsh and Labella.

The Home going of my cousin Thomas (Harold) Aikens Jr. Mrs. Cheri and her family are truly a rare…read moregem. They have accommodated my family in their hour of need of a memorial service. It was my niece first time arranging a funeral service, and I must tell you, they did an excellent job. Mrs. Cheri, has a beautiful soul and her patience with all of the demands that my neice wanted to do went through without so much as a sigh from Mrs. Cheri. The Heritage Memorial Chapel does not feel or look like a funeral home, in fact, the uncaring, cold feeling of death (sorry for the harshness) was quite the opposite, it felt as I am sitting in my living room. By the way, there is this sofa and love seat that is so comfortable that I wanted to take it home with me. I will end this by saying if you are in need of funeral (I pray not) services, community meeting, small events, then this is the place talk too. Thank you once again Mrs. C.Wlliams-Pugh and Family

The people at Heritage Memorial recently over saw the home going service for my grandmother, and…read morelet me tell you it was beautiful. The service was beautiful, structured and well put together. They made my grandmother look so good. The atmosphere of the venue is warm and inviting. And they took care of all of our needs in a short space of time. I definitely would recommend Heritage Memorial to everyone seeking a kind yet professional hand in their time of mourning.

A cemetery in Brooklyn…read more The front entry is a bit tight for two cars, but they don't open up other exits for the most part, so getting in and out can be crowded. They have a lack of exit signs, and when they are there, some are confusing, I saw one driver take the same route twice around the same area and finally he stopped for directions. Plots are maintained okay, but you can tell they freshly mow whenever someone is going to be in an area. The areas where they don't have guests look much wilder. There are quite a few mausoleums here and a tall monument to the Jewish soldiers who died in conflicts across history.

This is the cemetery of Manhattan's renowned Temple Emanu-el. Many of the names you will see are…read morethose of important Jewish personages. Check Wikipedia for Salem Fields Cemetery. Many members of my family are buried and inurned at Salem Fields Cemetery. The grounds are quite lush indeed. I haven't been there in a long time, but I think it is definitely worth a visit!

I have been to 4 memorials here. Yes 4. Not sure of the…read morecorrect term as everyone calls it something else. The home handled them all tastefully. The lack of 5 stars has nothing to do with the actual funeral services just me as a reviewer. Nothing is wrong with it at all. And to those who go to funerals and take pictures of the deceased in the casket , (which at every funeral I have been to in the hood many have done this) I think it is in bad taste and I don't get the reason for this. Every time you look at the picture you remember the person that way rather than alive. In my opinion that is sick but that has nothing to do with the funeral home just Brooklyn funeral behavior in the hood. It seems to be a common thing to do. Even to the point of someone pulling out other casket pictures of people I knew. What am I supposed to say, he looks good? No way, they look dead. Really I celebrate life not death! So I said all that to say I don't have any pictures and didn't plan on doing any reviews but this popped up when I reviewed Greenwood cemetery. But if you are going to use a funeral home in this area they are trustworthy. The last funeral I went to here was for someone very close. Their son wanted to handle all of the arrangements but he doesn't really have the skills to do it and the funeral home was very helpful on every level. They also protected the deceased as there were instructions to do so with family fighting over what to do with the body. People get crazy at funerals and fight over crazy stuff that is inappropriate to fight about and the funeral home is prepared for that and handled it well. Did you see death at a funeral with Tracy Morgan? If so as funny as the movie was it doesn't come close to how crazy and drama filled a funeral in the hood is especially in Brooklyn! Anyway you can trust this funeral home if you have a need to do so, hopefully you won't any time soon!

I never thought I'd be reviewing a funeral home however here I am. Last week we had an urgent need…read moreto make arrangements and after a few calls decided to go with Ponce. The attention to care & details received was impressive. Dorothy was such a blessing throughout the whole process. Her attention to details was above & beyond what I expected. To be honest even if Ponce was more expensive than the other places I've called I would have still chosen them because of her.